Holiday Inn Helsinki - West Ruoholahti

Holiday Inn Helsinki - West Ruoholahti Reviews

Holiday Inn Helsinki - West Ruoholahti

Sulhasenkuja 3, Helsinki, FinlandView Hotel Details
Holiday Inn Helsinki - West Ruoholahti
Holiday Inn Helsinki - West RuoholahtiHoliday Inn Helsinki - West RuoholahtiHoliday Inn Helsinki - West Ruoholahti
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Holiday Inn Helsinki - West Ruoholahti Guest Reviews

4.7/5
Amazing
49 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.8
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All Reviews(49)
Positive reviews(48)
Reviews with photos/video(18)
Awesome rooms(13)
Great service(13)
Clean and tidy(11)
Awesome amenities(7)
Delicious breakfast(7)
Convenient location(6)
Easy to get around(5)
Located in the city centre(5)
Negative reviews(1)
Guest User
Accessible Queen Room
Stayed in Oct 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Centrally located, friendly staff! Well recommended and would deffo return!
Response from Property: Dear guest 无障碍大床房, Thank you for your stay and for your utmost wonderful review as well showing how much you have enjoyed your stay this time. I'm so happy to thank all our team members for you as well. Our hotel is situated near to the sea bay and the metro. It takes 3min with the metro only to the city centre. Warm welcome back again. Kind regards, Armi Hatakkageneral manager
ronasfastasyoucan
Standard Twin Room
Stayed in Jul 2023
Solo travellers
3 review
4.5/5
Great
Posted on Jul 7, 2023
hotel is situated in a quiet location with plenty of accessible supermarkets. It is not close to any tourist attractions but Kammpi and the city center is close if you take the train. Hotel staff are friendly, helpful and accommodating. Generally, hotel is clean. The only problem I had was that shower in my room drains very slowly and water leaks outside the shower area.
Emilio
Standard Queen
Stayed in Jun 2023
Solo travellers
3 review
4.7/5
Amazing
Posted on Jun 28, 2023
Great service at the front desk, very accommodating, helpful and kind staff. Very fresh and clean rooms with plenty of utilities available. Good location, relaxed area that is not noisy or busy. Just a 5 minute walk away from bus, tramway and metro stations. Good connections to the airport and there's also a park and beach nearby.
Stella
Stayed in Nov 2022
Business travellers
4 review
4.7/5
Amazing
Posted on Nov 5, 2022
I love this hotel, clean and smile service. Staffs, receptionist very friendly, I missed try Saunna. Room is clean and comfortable. Nearby Metro. Opposite is a big supermarket 24/7, you can find everything there.
LeeAlan
Standard Queen
Stayed in Nov 2023
Business travellers
1 review
3.0/5
Posted on Dec 15, 2023
Hotel is clean and tidy
Response from Property: Dear guest, thank you for your stay and for your very kind feedback as well even though the amenitiescould have been better. As a king standard bay view room guest you are entitled to free extra amenitiessuch as slippers and extra toiletries. We provide them to you for free upon your request only. Bathrobes are ready in the room. Warm welcome back again. Kind regards, Armi Hatakkageneral manager
Bevis
Stayed in Jul 2022
Solo travellers
4 review
5.0/5
Outstanding
Posted on Aug 1, 2022
Good location which is not too far from the centre. Just a few mins walk from the metro as well as a large supermarket. Didn’t have the chance to use the free sauna but it looked good at a glance; bear in mind it is only available in the evenings.
Anonymous User
Standard Queen
Stayed in Jun 2024
Friends
6 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The location is quite convenient. There are only two subway stops to the scenic spots. There is a large supermarket nearby with a lot of delicious food. The service staff are very nice. The ice cream downstairs is delicious. There is a sauna in the evening.
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Response from Property: Dear guest, Thank you for your stay and for taking the time to tell me about your fabulous stay experience at Holiday Inn HELSINKI - WEST RUOHOLAHTI. I do thank you so much for taking this time to share your opinion and pointing out the high value of the service minded employees that really do care. I’m very proud and honored to pass your fantastic regards to all of our staff members as well and let them know how much you value the service provided and want to share it as well.Warm welcome back again soon.Kindest regards, Armi Hatakkageneral manager
Guest User
Standard Queen
Stayed in May 2024
Couples
14 review
4.5/5
Great
Posted on May 26, 2024
The reception at the front desk was warm and courteous. The room was very clean. Someone would clean the room every day. It had a large space and a city view. The hotel is a 7-minute walk from the subway station and two subway stations from the city center.
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Response from Property: Dear guest, Thank you so much for your stay at our hotel and for your wonderful feedback as well showing how much you have enjoyed your stay this time. I'm truly happy to share this with all our team members as well in order to thank them for you too. Warm welcome back again. Kind regards, Armi Hatakka, general manager
Julian_Bj
Standard Room
Stayed in May 2024
Solo travellers
58 review
5.0/5
Outstanding
Posted on May 13, 2024
It's really worth it to be able to stay in such a big room at such a price in the expensive capital of Finland in Northern Europe. The hotel is a three-minute walk from the tram, and it only takes seven or eight minutes to take the bus to the pier to catch the boat to Tallinn. The room is bigger than many hotels in Europe. The hotel is new and clean! There is a market across the road, supermarkets, and restaurants. When coming from the subway station, don't follow the Google navigation, just go directly from this market, the market passage is open 24 hours a day. I will definitely stay here again next time I fly to Helsinki.
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Response from Property: Dear guest Julian_Bj, Thank you for your stay at Holiday Inn Helsinki West Ruoholahti and for your amazing feedback as well. What a great joy it is to hear how much you appreciate our spacious rooms and the cleanliness. Our location is ideal if you travel to Tallinn for instance and all means of local transportation are nearby too. I'm so happy to thank all our team members for you for their great service most of all. Warm welcome back again. Kind regards, Armi Hatakkageneral manager
Guest User
Accessible Queen Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 7, 2024
The room is clean and tidy, the location is very good, you can see the sea, the service is very nice, like 👍🏻!
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Response from Property: Dear guest, Thank you so much for your stay and for your wonderful feedback as well. I'm truly happy to hear how much you have enjoyed your stay this time. The sea bay can be seen from the other side of the hotel as you well pointed out. I'm so honored to thank all our team members for you too and make their day too. Warm welcome back again. Kind regards, Armi Hatakkageneral manager
Guest User
Standard Room
Stayed in Dec 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
The hotel environment is very good and there are many kinds of breakfast. Close to the city center
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Response from Property: Dear guest, Thank you so much for your stay and for your wonderful feedback as well. I'm truly happy to hear how much you have enjoyed your stay this time. I'm happy to hear that you enjoyed the environment also and the sea bay could also be seen from your room as your pictures are showing. It is lovely to hear how much you have enjoyed our breakfast item selection with over 100 items to enjoy. I'm so happy to thank all our team members for you too and make their day too. Warm welcome back again. Kind regards, Armi Hatakkageneral manager
Daohangmao
Standard Queen
Stayed in May 2024
Business travellers
26 review
5.0/5
Outstanding
Posted on Jun 1, 2024
All aspects are good, economical and affordable. The transportation is also very convenient. The room is not small. It is worth the price.
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Guest User
King Bed Bay View Standard Room
Stayed in Nov 2023
Family
8 review
4.0/5
Very Good
Posted on Nov 30, 2023
The hotel is located in Helsinki CBD, a 20-30 minute walk from urban attractions and two subway stops to the train station. There are not many people around on weekends. You can see the bay. Google Maps shows that there is a cemetery across the bay, but you can't see it. The breakfast is average and the price/performance ratio is good. There is a luggage room where you can store your luggage for free.
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Response from Property: Dear guest, Thank you so much for your stay and for your most kind feedback as well showing how much you have enjoyed your stay this time. I'm so happy to thank all our team members for you as well. It is wonderful to hear that you liked your view over the bayas well as the delicious breakfast. Warm welcome back again. Kind regards, Armi Hatakkageneral manager
Guest User
Standard Twin Room
Stayed in Aug 2023
Solo travellers
16 review
4.0/5
Very Good
Posted on Aug 23, 2023
The people at the front desk were all very nice and treated me kindly even though I was not good at English. The room feels like a normal business hotel, but it was nice to have a clean feeling. Slippers, toothbrushes, etc. are not provided, so I think it would be better to buy or bring them. There are shampoo and body soap in the shower room, and the hair dryer has a weak airflow. The location was facing a big street, but it was quiet and I didn't mind the sound at all. I didn't hear any noise from the room next door, so I had a comfortable time. There are several stations from the central station, but there was no inconvenience because it was easy to go anywhere in a calm environment. Also, there is a large supermarket within a 5-minute walk from the hotel, where you can buy duty-free items, so it was useful for buying souvenirs. I've only been to the sauna once, but it was very clean and had lockers, showers and towels! Breakfast is an egg, a basic side dish of wieners? There were salad, ham cheese, yogurt, granola, many kinds of bread, drinks, and the taste was delicious! If you stay for a long time, you may get bored, but if you stay for 3 nights, you can enjoy eating a little different food every day. I thought it would have been better if there was water in the room, but overall it was good. thank you very much!
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4 o clock
Stayed in Aug 2023
Family
39 review
5.0/5
Outstanding
Posted on Aug 8, 2023
The room is ideal, with two single beds and a sofa bed, just right for a family of three. And the location is very convenient from the pier from Tallinn to Helsinki. There is also a football machine in the lobby.
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