We booked a room for 3 bed. It was good, but hotel is bit old and lift lobby area got carpet smell.
Location wise, it is located in quiet area of west Hong Kong area, in between sai ying pun and HKU MTR.
To get around , it is better to use a mixture of buses and MTR.
Eg. Take bus to Hong Kong MTR and then take train to Disney land
Got direct bus A10 from airport to near hotel
There are some small food eateries around the hotel. But they are mostly closed after 10pm. So it is not as happening as TST or Mongkok.
Hotel near Tsim Sha Tsui,Hong Kong32.2% of visitors choose this area
JJW_M2025.09.11
The hotel is quite strategically located.
It is less than 8mins walk to Tsim Sha Tsui East MTR (do not get confuse with Tsim Sha Tsui MTR) although it’s about 10mins walk apart from both MTR.
Overall location I would say it’s ideal.
There’s some comments on the services.
Firstly the front desk with a manager title greeted us with some fake English accent 🤣 which surprise me. It will be more pleasant if he speaks normally.
Secondly, 8 out of 10 hotels would be able to accommodate early checks for hotel guest but this hotel stand firm on 3pm check in, which I’m certainly fine because it written there. But one would argue that there’s a lack of courtesy.
One thing that deserved my praise is the staff who handles the luggage, he serve with great manner and command better courtesy than the front desk.
Amenities expectation.
Don’t expect much. Hearsay that in HongKong even breathing the air cost money (exaggerated) but toothbrush, toothpaste and even Bottle of Water cost money for this hotel. No complimentary bottle of water.
Conclusion
If one do not intend to stay in the hotel all day and enjoy the facilities, just wishing to get some sleep and prepare for another city walk in HongKong, this hotel is somewhat ideal.
Hotel near Wan Chai and Causeway Bay,Hong Kong10.2% of visitors choose this area
GGuest User2025.07.09
This is my 4th stay in a room on the 39th floor. Everything was fine before. Unfortunately, this time I had to spend a lot of time and nerves, which was not part of my plans. The pool on the 39th floor next to the room was used by a homeless person to spend the night. In addition, he smoked, shook ashes into the pool, and drank alcohol. All this happened on the only sun lounger. This is only what I saw passing by in the evening and at night. Unfortunately, the staff could not solve the problem the first time I asked and I had to ask for help at least 5 times. In the end, they offered me to act as a surveillance camera and if a homeless person appears, to inform them. Thank you very much. Of course, I understand the mentality of people in Hong Kong, but in China, I can hardly even imagine such a situation. I strongly advise against using this pool and staying on the top floor due to a serious security breach. Anyone from the street can enter your territory, since it is separated only by a low partition. My things were not in the room, but after entering the door. Unfortunately, after leaving, I discovered that a bottle of perfume was missing. The money and documents were in the safe, everything was fine with them. I think this is due to this person entering my territory. I closed the door to the room at night and the balcony. Perhaps this saved my valuables. In the middle of my vacation, I found a huge cockroach in the bathroom. It was really gigantic. Thanks to the cleaning service. They were able to catch it and take it away. I hope the hotel management will take appropriate measures to ensure the safety of guests. Therefore, I will not give a bad rating to my favorite chain.
I usually don't write reviews about hotels. And in such detail. But this time my wife made me write. She serves in the police and is very attentive to security issues. She said that she was very worried about having a stranger nearby. I think this is an exaggeration. She was probably offended that she was not congratulated on her birthday in this hotel, as she is used to in other hotels with a card or a compliment. She just happened to have a birthday when she checked in 😁😁😁
3225 reviews
7.9/10
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7.1/10
JJW_MThe hotel is quite strategically located.
It is less than 8mins walk to Tsim Sha Tsui East MTR (do not get confuse with Tsim Sha Tsui MTR) although it’s about 10mins walk apart from both MTR.
Overall location I would say it’s ideal.
There’s some comments on the services.
Firstly the front desk with a manager title greeted us with some fake English accent 🤣 which surprise me. It will be more pleasant if he speaks normally.
Secondly, 8 out of 10 hotels would be able to accommodate early checks for hotel guest but this hotel stand firm on 3pm check in, which I’m certainly fine because it written there. But one would argue that there’s a lack of courtesy.
One thing that deserved my praise is the staff who handles the luggage, he serve with great manner and command better courtesy than the front desk.
Amenities expectation.
Don’t expect much. Hearsay that in HongKong even breathing the air cost money (exaggerated) but toothbrush, toothpaste and even Bottle of Water cost money for this hotel. No complimentary bottle of water.
Conclusion
If one do not intend to stay in the hotel all day and enjoy the facilities, just wishing to get some sleep and prepare for another city walk in HongKong, this hotel is somewhat ideal.
GGuest UserThis is my 4th stay in a room on the 39th floor. Everything was fine before. Unfortunately, this time I had to spend a lot of time and nerves, which was not part of my plans. The pool on the 39th floor next to the room was used by a homeless person to spend the night. In addition, he smoked, shook ashes into the pool, and drank alcohol. All this happened on the only sun lounger. This is only what I saw passing by in the evening and at night. Unfortunately, the staff could not solve the problem the first time I asked and I had to ask for help at least 5 times. In the end, they offered me to act as a surveillance camera and if a homeless person appears, to inform them. Thank you very much. Of course, I understand the mentality of people in Hong Kong, but in China, I can hardly even imagine such a situation. I strongly advise against using this pool and staying on the top floor due to a serious security breach. Anyone from the street can enter your territory, since it is separated only by a low partition. My things were not in the room, but after entering the door. Unfortunately, after leaving, I discovered that a bottle of perfume was missing. The money and documents were in the safe, everything was fine with them. I think this is due to this person entering my territory. I closed the door to the room at night and the balcony. Perhaps this saved my valuables. In the middle of my vacation, I found a huge cockroach in the bathroom. It was really gigantic. Thanks to the cleaning service. They were able to catch it and take it away. I hope the hotel management will take appropriate measures to ensure the safety of guests. Therefore, I will not give a bad rating to my favorite chain.
I usually don't write reviews about hotels. And in such detail. But this time my wife made me write. She serves in the police and is very attentive to security issues. She said that she was very worried about having a stranger nearby. I think this is an exaggeration. She was probably offended that she was not congratulated on her birthday in this hotel, as she is used to in other hotels with a card or a compliment. She just happened to have a birthday when she checked in 😁😁😁
GGuest UserWe booked a room for 3 bed. It was good, but hotel is bit old and lift lobby area got carpet smell.
Location wise, it is located in quiet area of west Hong Kong area, in between sai ying pun and HKU MTR.
To get around , it is better to use a mixture of buses and MTR.
Eg. Take bus to Hong Kong MTR and then take train to Disney land
Got direct bus A10 from airport to near hotel
There are some small food eateries around the hotel. But they are mostly closed after 10pm. So it is not as happening as TST or Mongkok.
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