1-7/F 968-970 CANTON ROAD, MONGKOK, KL, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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1 night
Guest Reviews of Metacity MK
7.0/10
312 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.6
Amenities6.3
Service7.2
Cleanliness6.8
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All reviews(312)
Positive reviews(263)
Reviews with photos/video(91)
Easy to get around(35)
Awesome stay(29)
Great value for money(27)
Friendly host(23)
Close to metro(19)
Beds were average(12)
Convenient for shopping(12)
Luggage delivery service(7)
Negative reviews(49)
CACHACO
Twin Room
Stayed in Jul 2025
Couple
16 review
2.5/10
Posted on Sep 3, 2025
Lousy person taking care of lobby, uncomfortable bed, very dirty shower and missing tiles on shower’s floor plus towel had a stain; also looks like they double the price and then gives big discount, therefore deceiving the customers. I will not go back to this hotel even if it is free, worst experience during my 28 travel days around Asia.
MAKOTO 8155
Single Room
Stayed in Jul 2025
Solo traveler
27 review
7.5/10
Posted on Aug 8, 2025
I stayed for transit One night. 24 check in
counter is very helpful because I arrived at hongkong at 2 pm due to Airplane was delayed.
The room is very small, but it's good for me, just sleeping. I recommended to stay this hotel for transit.
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Anonymous User
Double Room
Stayed in Jun 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Aug 11, 2025
I booked this hotel for 10 days. It was my first time booking this hotel and also my first time on solo travel. Everything was great, the location is quite close to the highway and the center of Mong Kok, there are lots of 7-Eleven and convenience stores nearby. For the facilities, there was not that much, but for me it was enough for 1 person. The price that I got was cheaper than the others since I got a discount for the first book on this app. I highly recommend this hotel if you're a solo traveller or you're on a budget.
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
EdmondHK
Twin Room
Stayed in Apr 2025
Couple
14 review
7.5/10
Posted on May 20, 2025
There was hair on the blanket. In terms of the shower, the pipe was stuck and there was no hot water.
Response from Property: Thank you for your comments, your encouragement is our motivation. We will continue to work hard to bring you perfect service! *We are very close to Mong Kok MTR station, Langham Place and shopping malls are nearby! * We hope to continue to provide you with quality service next time, thank you!
Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Jewel Rivera
Double Room
Stayed in Jun 2025
Couple
3 review
8.5/10
Very Good
Posted on Jul 23, 2025
Good a little bit small room but it’s okay .
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Alper.D.
Single Room
Stayed in Mar 2025
Solo traveler
17 review
5.5/10
Posted on Apr 22, 2025
I ha6ve stayed here before. But this time I am not satisfied. It is not a 3 star hotel at all. There is a kettle in the room but no glasses. I came to the hotel at 11pm one night, I turned on the light and saw a huge insect running under the bed. I killed the insect but there could have been others. For example, if a woman were in my place, she would have left the hotel at that moment or asked for another room. I saw other small insects such as ants in the room. There is a serious pest control problem. It does not deserve 3 stars at all. In this state, it is no different from the hostels in Chung King mansion, the difference is that it is more expensive.
Additionally, Trip.com says luggage storage is free, but luggage storage is charged. 50 HKD
Response from Property: Thank you for your comments, your encouragement is our motivation. We will continue to work hard to bring you perfect service! *We are very close to Mong Kok MTR station, Langham Place and shopping malls are nearby! * We hope to continue to provide you with quality service next time, thank you!
Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
trip travel123
Double Room
Stayed in Feb 2025
Traveling with friends
13 review
5.0/10
Posted on Mar 20, 2025
The location of the hotel is not far from the Mong Kwok MTR station. However, the street nearby the hotel is dark.
Response from Property: Thank you for your comments, your encouragement is our motivation. We will continue to work hard to bring you perfect service! *We are very close to Mong Kok MTR station, Langham Place and shopping malls are nearby! * We hope to continue to provide you with quality service next time, thank you!
Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Sanja
Single Room
Stayed in Aug 2025
Solo traveler
4 review
9.0/10
Great
Posted on Sep 5, 2025
I only stayed for one night
The room smelled a bit weird...
It's easy to find, great location, very polite staff, if I visit HK again I will probably come back 👍🏻👍🏻
Guest User
Twin Room
Stayed in Jul 2025
Business traveler
3 review
7.5/10
Posted on Aug 23, 2025
Generally it's acceptable good price and location but no tea or coffee in room and checking time 3pm a little bite late
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Guest User
Triple Room
Stayed in Aug 2025
Traveling with friends
1 review
7.5/10
Posted on Sep 16, 2025
LOCATION IS GOOD, Near mongkok mtr. The bathroom is better than other budget hotels in HK.
Nangie
Double Room
Stayed in Jun 2025
Solo traveler
2 review
8.0/10
Very Good
Posted on Jul 29, 2025
Location is good. Staff are nice. Need to pay more attention about the cleaning of shower dividers and air condition.
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
davidt
Triple Room
Stayed in Nov 2024
Traveling with friends
13 review
6.0/10
Posted on Feb 21, 2025
The hotel location is in the heart of kowloon. There was many restaurants, shopping malls, cinemas, recreational parks to keep us busy.
Hotel staffs were friendly and professional
The rooms were good enough for 2 people. I will book again for my trip next time.
6/8
Response from Property: Thank you for your comments, your encouragement is our motivation. We will continue to work hard to bring you perfect service! *We are very close to Mong Kok MTR station, Langham Place and shopping malls are nearby! * We hope to continue to provide you with quality service next time, thank you!
Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Mobility
Twin Room
Stayed in Nov 2024
Couple
69 review
3.0/10
Posted on Dec 27, 2024
Terrible … fifthy / looks - feel awfull! Defitely is a scam for staying there … Definitely A disaster !!!
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect service! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Steve CY Tai
Double Room
Stayed in Nov 2024
Couple
2 review
2.5/10
Posted on Dec 21, 2024
There is no restaurants around, all around are Marine stores, you can often hear the metal, loading and unloading noise. the toilet is designed horrible and you can't sit on the WC straight as the basin is right in front of you. There is no door toilet door which was broken, and uses a shower curtain as a door. The ceiling is seriously damped, there are ants on the desk that you cannot place any food on the table. TV reception is terrible, the pictures are instantly on and off. Both of us are not smoker and the room is strongly cigarettes smell, tried to switch to another room but still the same.
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect service! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Mickay
Double Room
Stayed in Nov 2024
Couple
38 review
5.0/10
Posted on Dec 16, 2024
Metacity mongkok : This hotel is more convenient and accessible if you're looking for a place to stay here in Hongkong. We booked online but this hotel needs $200 deposit inorder to check - in and certain amount for storing luggages as well . Rooms are clean and spacious but we noticed that our room door is not properly secured maybe damaged or broken from forced entry.
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect service! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!