The Mercer

The Mercer Reviews

The Mercer

No.29 Jervois Street, Sheung Wan, Central and Western District, Hong Kong, ChinaView Hotel Details
The Mercer
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Guest Reviews of The Mercer

8.3/10
Very Good
55 review
Verified reviews
Location8.8
Amenities8.0
Service8.2
Cleanliness8.3
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All reviews(55)
Positive reviews(49)
Reviews with photos/video(14)
Awesome rooms(22)
Awesome stay(16)
Convenient location(16)
Easy to get around(13)
Friendly host(13)
Close to metro(11)
Large rooms(7)
Negative reviews(6)
Anonymous User
Studio Executive
Stayed in Jul 2025
Solo traveler
24 review
8.0/10
Very Good
Posted on Aug 8, 2025
Location is the best. The hotel is small. The elevator is being repaired.
Jamie
One-Bedroom Executive
Stayed in Aug 2025
Business traveler
8 review
9.0/10
Great
Posted on Sep 14, 2025
Well located serviced apartments. Spacious rooms.
Chris J. Gray
Studio Premier
Stayed in May 2025
Solo traveler
4 review
9.5/10
Amazing
Posted on Jun 23, 2025
Conveniently located, comfortable hotel just a few minutes walk from Hong Kong station if you're coming into town from the airport. Rooms are relatively large and nicely appointed with a work desk, fridge and kettle with a small selection of tea and coffee samples. There's no bottled water but there's a 7/11 just a minute's walk from the foyer. Best of all, you're surrounded by a plethora of cafes and restaurants to suit all budgets.
Guest User
One-Bedroom Executive
Stayed in Aug 2025
Business traveler
1 review
9.0/10
Great
Posted on Sep 19, 2025
These are serviced apartments - I had the one bedroom executive and it was really great: separate lounge, kitchenette with coffee machine, fridge and microwave. Really comfy bed and great en suite. I've market down on facilities because of the serviced apartment nature: there's no bar/restaurant, though plenty in the very near vicinity. There's no pool (in case you see that one photo on trip advisor!).
Txnnlas
One-Bedroom Executive
Stayed in Jul 2025
Traveling with friends
3 review
5.5/10
Posted on Aug 16, 2025
Service was absolutely terrible. Had 2 big luggages and 3 bags, the service staff did not even bother helping. Really disappointing for the price Location was good though Room was decent, leaking shower though
Dong Eun
Studio Premier
Stayed in Jul 2025
Traveling with friends
39 review
10/10
Outstanding
Posted on Aug 30, 2025
Such a nice spot, it’s just so great, really loved it here. Will recommend.
Fedele
One-Bedroom Executive
Stayed in Apr 2025
Business traveler
23 review
7.0/10
Posted on May 27, 2025
Location is all right, 5 minutes walk from bars and restaurants although it looks isolated. 2 minutes walk from the subway station. The rooms are not what is shown in the pictures at all. They are outdated. For this price there are much better options. Not suggested
T159
One-Bedroom Executive
Stayed in Apr 2025
Solo traveler
26 review
8.0/10
Very Good
Posted on May 5, 2025
Comfortable room size, comfortable bed, comfortable stay. Cleanliness of shower and lounge can be improved.
Mark eric
Studio Executive
Stayed in May 2025
Family
8 review
10/10
Outstanding
Posted on Aug 8, 2025
Great location nd hotel. Best rooms in Hong Kong for the price point.
Guest User
One-Bedroom Executive
Stayed in Jul 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Sep 9, 2024
The executive room is exceptionally clean. It smells good too. Location is convenient as well only 5 mins from MTR station. It has a laundry room on the 2nd floor which free of charge. But you will need to buy detergent at front desk or prepared by yourself. Highly recommended!
Vania Freire
Studio Executive
Stayed in Jul 2024
Solo traveler
22 review
9.0/10
Great
Posted on Aug 25, 2024
Good location, good room and bed. Near metro station, fantastic staff.
6/11
John X Shi
One-Bedroom Executive
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 13, 2025
All are excellent - ideal location, friendly, clean and spacious.
Ng Ping Ong
Studio Executive
Stayed in Oct 2024
Couple
3 review
10/10
Outstanding
Posted on Dec 10, 2024
Great location, surrounded by a lot of nice food and walking distance to central shopping area too.
Guest User
Studio Premier
Stayed in Oct 2024
Business traveler
36 review
10/10
Outstanding
Posted on Dec 7, 2024
It's pretty decent and worth recommending. Plus, it's not too far from Lan Kwai Fong.
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Guest User
Studio Executive
Stayed in Aug 2024
Couple
1 review
6.0/10
Posted on Sep 15, 2024
After two weeks in mainland China we were disappointed not only by the lack of amenities at the hotel but also the service. Unfortunately the Hong Kong government no longer permits bottles of water - however this still doesn’t mean the hotel couldn’t provide bottles of boxed water or be a little more creative with its solutions.  In the room itself we had two small towels- no additional towels for hand, and no face towels. The shower curtain is material and a little old / gross. What was most surprising was the service. Checking in at 8pm on a Friday evening we asked for a recommendation for a spot to eat in the area. She assured us multiple times we would find absolutely nothing open except for McDonald’s. For a hotel of this quality we were surprised by the lack of any knowledge whatsoever by the staff, but also a little disgusted by the recommendation.  If you want a better impression of Hong Kong I would advise looking elsewhere.