Madrid Hostels

The best in the area! Clean, organized, and the staff are incredibly welcoming! Plus, the location is perfect! I recommend it in every possible way!

The best thing about this hostel is the staff, who are always very friendly and willing to help. I am not sure if they are running with a reduced team, but the room is being cleaned later than before. This was the first time I shared a room with a team of your men that was far from hygienic and properly civilized. Therefore, tardiness in the room cleaning service left no one able to stand the bad smell from sweaty clothes, sneakers, and shoes scattered everywhere, as well as the remains of food, and who knows what. Common showers and toilets are being affected by a lack of maintenance and a budget shortfall: shampoo not refilled, no shower carpets, the shower hanger broke and was not replaced, damage to the shower and WC doors, the dining room floor has deteriorated, etc. These issues are not severe, but it is a matter of time before the management takes proper measures. Regarding the dining room floor, it is a pebble floor in a historical building maintained on a very low budget, which means the magnificent mosaics are repaired, losing the original drawings, simply because the assembly team works under time pressure and lacks quality control. Where before they had beautiful compositions with elegant colors, they are now starting to get randomly replaced tiles that no longer follow the pattern (the tiles are there, but not in the right place). It is starting to affect the building's historical architecture.

What a cocky place. It’s a hostel, but there’s no kitchen. Since they have a restaurant, I guess the expectation is that guests eat there. They charge €5 for early check-in, even if you arrive just one hour early. They also charge for luggage storage, with the price depending on the size of your luggage. As of 21 August, there’s construction directly opposite the hostel, on the train station side. They start early, so be prepared to wake up to construction noise. But the biggest issue for me was how unnecessarily inefficient the check-in process is. They send you a link to complete check-in, but even though your reservation is already fully paid, they still collect your credit card details. Huh? I’ve never encountered this at a hostel. One of the reasons I book through booking platforms is precisely so I don’t have to hand over my card details to every individual property. Apparently, this hostel believes it can protect my data better than the big booking platforms. 🤷♀️ And then: I arrived one hour early and completed the check-in process at the front desk. I went out for lunch ( because they asked me to pay 5 eur for early check-in), and when I came back, there was a queue for check-in again. Completely ridiculous and unnecessarily inefficient. To be fair, it’s a fancy-looking hostel in a convenient location, very close to the train station, with plenty of nice restaurants around. But for me, the whole experience felt unnecessarily money-focused and inefficient. Fancy doesn’t automatically mean good hospitality.

The shared bathrooms are separate for men and women, and they are kept very clean by staff since there are many of them. There are unlabeled toiletries available, one hairdryer, and fixed showerheads. The top bunk is far from the ceiling, so you won't hit your head. Luggage storage and laundry services incur extra charges. Upon check-in, you receive a key card and a locker key. A 5 Euro deposit is required and will be returned upon check-out.

I stayed in a mixed 12-bed dorm. The temperature was good, the Wi-Fi was fast, and the beds were comfortable. If you're over 1.90 meters tall, it's a bit of a hassle. The bathrooms are integrated into the rooms, so the light is on all day and night, and since there's no way to separate the spaces, you can hear everything. They do provide shower gel, though, and a rather small towel. There were suspicious stains on my shower curtain... The location is unbeatable.

I was in a shared female dorm. Nice bed and location. A towel was provided but be prepared for a cold water shower. No real kitchen to speak of. Just a small iced over fridge and microwave. It’s in a nice location and easy to walk to all the hot spots.

The staff is nice and friendly, beds are clean and comfortable. They provide blankets and pillow only, bring your own towels and sandals, and locks if you want to lock your locker. The community fridge is a nice touch but my breakfast got stolen, so put stuff there at your own risk.There are some weird men who loiters in the dining/waiting area at around 7am when I went to get my breakfast, they might be the culprit😤 The location is perfect!! It's 10 minutes of walking distance from the train station, which is gteat because I arrive pretty late and need to leave quite early.

Recomendado! No tienes tanta la sensacion de estar en un hostal,

To check in, you need to contact them via WhatsApp at the entrance. The staff responsible for check-ins weren't very responsive, and I had to wait 5-10 minutes, even making a call to them. However, another staff member, an uncle who manages the hostel, was incredibly warm and genuine. I forgot my locker code twice and he kindly reset it for me. The biggest downside was definitely the room, mainly due to a strong odor. Some guests' body odor was so overwhelming and the ventilation wasn't good, which severely impacted the living experience. I couldn't sleep at all that night, partly because of the pervasive snoring from many guests. The continuous snoring led me to pack my bags and leave at around 3 AM. Overall, the facilities were fine, and the downtown location is excellent, but the room smell was just too much.

There were no proper ventilation for the room with 12 people in such tiny space. At night at each 20 minutes someone entered and put the lights on with shouting, gossiping and disturbing without caring for the persons who were sleeping. On person continuously continued talking over the phone for 3 hours until 3 pm at a go. Another person snored in such a way that it was impossible to sleep at all. It also seems that some people keeps their belonging in the room who does not belong there as border. I had a fligh at the early morning and i got lost for the whole nigh. Found no one to complain and they do not care even.