Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 18, 2025
Lilyminimi
The hotel is not far from the metro station, very accessible to go anyway. It's not in the city centre, but as mentioned very accessible. Breakfast is amazing, it has everything you could imagine, and also has special food that is kid friendly. The rooms are spacious, have water, tea, and coffee provided in the room. Really lovely stay.
Show more
Price per night from:VND 3,677,656
Posted on Jan 10, 2026
Jasem A
The location of the hotel is excellent and very convenient for exploring Madrid. Check-in was swift and efficient, with great service from Daniel, which set a positive tone upon arrival. Check-out was also smooth and well handled.
The breakfast area and service were good but could use some improvement, both in organization and attentiveness.
Concierge service was good.
All front desk staff, bellboys, and door staff were excellent.
Unfortunately, the overall experience was significantly impacted by the condition of the room/bathroom. Housekeeping services and room cleanliness were extremely poor, to the point that it ruined what could have otherwise been a pleasant stay. Cleanliness is a top priority for me and my family and one of the main reasons we choose 5-star hotels, and in this regard, the hotel fell far short of expectations.
This was particularly disappointing given that we had communicated with the hotel prior to check-in, yet the issue was not addressed despite the repeated and daily requests!
I will not go into details nor post pictures out of respect, and just I hope that the hotel will pay attention to this.
While some departments clearly made an effort, the lack of basic room cleanliness overshadowed those positives and ultimately defined the experience.
Show more
Price per night from:VND 12,877,620
Posted on Aug 18, 2025|Standard
Guest UserThe hotel's location is excellent, with convenient transportation, very close to both the subway and bus stations. The rooms are comfortable and spacious, artfully designed, tidy, and clean. Downstairs, in Plaza de España, you'll find statues of Don Quixote and Cervantes, figures familiar to Chinese people. Just a small heads-up: the Nespresso capsules come with a charge. Also, while many highly-rated tapas restaurants downstairs on platforms like Xiaohongshu offer generous portions, the taste is quite ordinary. What impressed me most was how incredibly nice, thoughtful, and attentive all the staff were. I'll definitely choose Vp Plaza again on my next visit to Madrid!
Show more
Price per night from:VND 7,693,174
Posted on Aug 30, 2024|Superior Room King
Guest UserThe Four Seasons Hotel in Madrid is in a very good location.
It is next to Starbucks and has all kinds of food and beverage.
It is next door to Hermes and other brands.
The whole hotel is very new, and the room layout is very good.
It is spacious and comfortable, and the bathroom is also spacious and bright.
The lobby is elegant and has the boldness of Spain, and it is magnificent.
The breakfast is average, with too few choices.
But it is nice to sit outdoors and enjoy the scenery.
The enthusiasm of the waiters is also limited... It is just average.
This is the only regret...
In short, if you only consider the living comfort, you will still choose the Four Seasons. The room will not go wrong.
Show more
Price per night from:VND 21,700,887
Posted on Jul 27, 2023|Premier Room
ancoheBeautiful hotel, warm and considerate service staff, delicious breakfast, great location, within walking distance to the Royal Palace of Madrid, Puerta del Sol, and even Retiro Park. The car rental company has a store in the underground garage of Plaza de España. You can pick up the car there. It's only a 500-meter walk, everything is perfect, and it's worth coming back. That day I went to the rooftop swimming pool and unexpectedly met a handsome foreigner waiter who spoke Mandarin better than me😄. There was also a Chinese girl in the restaurant who was enthusiastic and capable; if the price is acceptable, there is nothing to worry about.
Show more
Price per night from:VND 11,176,656
Posted on Jan 25, 2024
Guest User
The SuperB room I stayed in for a week was spacious and nice, but did it have a courtyard view? Garden views should be avoided at all costs. The sound of the restaurant setting up early in the morning woke me up with a clatter and clang, and I woke up at 6 a.m., and in the evening, I slept wrong until 12 o'clock every night because of the sound of music... .It would have been perfect if it weren’t for this… I recommend changing that window to a soundproof window.
The hotel itself was nicely done.
Show more
Price per night from:VND 7,413,563
Posted on Apr 9, 2026
Libao
The room was decent. The only issue was the extra bed creaked loudly every time you moved. We stayed for three nights, and on the third day, when we returned to the hotel, they hadn't replenished the water or toothbrushes. However, after calling down, the front desk immediately sent someone up with them. The service response time was great. This stay, I happened to encounter a sports team, which was a fun surprise! 🥳
Show more
Price per night from:VND 3,902,897
Posted on Mar 22, 2024
Anonymous User
Hotel location is excellent.
Service needs to be improved. The day before check out, the hotel asked us to change rooms, and there was no sorry for disturbing the passengers. This service is too inconsistent with the hotel positioning.
Show more
Price per night from:VND 7,366,962
Posted on Mar 5, 2026
M Chuah
We stayed at The Madrid Edition while celebrating my friend’s 40th birthday in Spain, and it was the perfect choice for the trip. From the moment we arrived, the experience felt special and well thought out.
The hotel kindly surprised us with complimentary cava and a birthday cake, which was such a lovely touch and made the celebration even more memorable. We had also requested a flower arrangement in advance, and it was done beautifully—exactly as we had hoped.
The location is another huge advantage. The hotel sits right in the middle of the city, making it extremely convenient to walk to restaurants, bars, and shopping areas. It made exploring Madrid effortless.
What truly stood out was the staff. Everyone we interacted with was incredibly friendly, welcoming, and professional, which made our stay even more enjoyable.
The only small downside was the room ambience lighting felt a little too dim at times. Aside from that minor detail, everything—from the lobby and facilities to the rooms—was excellent.
Overall, we had a wonderful stay and would happily recommend The Madrid Edition to anyone visiting Madrid, especially for a special occasion.
Show more
Price per night from:VND 12,609,660
Posted on Jun 27, 2019
RUOLEIHotel location is very good, very close to Madrid's fashion shopping avenue serrano, service is OK, breakfast type is not much, if you want to try the Spanish breakfast can go out of the store, it is not recommended to book the hotel's breakfast. Overall, it seems to be very good. This time, the photo provided by Ctrip does not match the room. The hotel's room classification is very clear and can be seen on the hotel's own website, but Ctrip's technical department generally refers to the room type photos. The deluxe room is obviously irresponsible. In response to customer service, their reply was that the technical department did not make a mistake. Can only suggest that Ctrip can not visit the hotel in person before sending a room picture, please carefully browse the hotel's website, the picture of the room is carefully classified to be responsible for the performance of the consumer... I have lived this place before. The hotel, knowing the room type, made such a comment. I hope you can see this comment. The hotel is very good, but Ctrip's service is a bit disappointing...
Show more
Price per night from:VND 10,621,318