Explore 3-Star Hotels in Madrid

Overall, the hotel's location is unbeatable 👍. It's about a 5-minute walk from the metro station, and you can even walk to the Royal Palace of Madrid, which is incredibly convenient for tourists. The front desk staff were very friendly and polite 😊, and the room itself was clean with no major issues. However, during my three-night stay, my towels were never replaced. It wouldn't have been a big deal if they just left them, but the most ridiculous thing was that I had hung a wet towel to dry, and the cleaning staff actually folded it back up and put it in its original spot. This caused the towel to develop a musty smell 🤢, which was really unpleasant. Additionally, the rubber seal on the shower door was loose and had come off, causing water to leak all over the bathroom floor when showering 💧. This made the entire floor wet, and the facility maintenance could definitely be improved. I hope the hotel can pay more attention to these details. After all, with such a great location, it would be perfect if the cleaning and maintenance were better 🙏.

Their room key had problem when one go out after check-in, making it not working deliberately for security, that’s they said, even I went to eat something in their restaurant, after that room key was not working I couldn’t enter my room and ask validation again at front desk. I never experienced such manner over the world. I don’t like revisiting later

I stayed for one night and needed a clean place to rest, the hostel is near the center and there are many restaurants and coffee shops around the area. The room was clean and I approached having a private bathroom/shower and share it just with my roommate, the area is also quiet at night. I haven't used any of their amenities but they have towels, toothbrushes, slippers,.. if you pay extra, they also have meetings and events. it seems a balance between a chill and party hostel

Great location, very nice breakfast, there is also a Starbucks right outside the enterance which is nice. Literally a two minute walk to Gran Via street where you can find anything you could possibly need. The staff was polite, the rooms were clean and very quiet at least on the 5th floor :) Overall would recommend and come back again. Gracias Madrid!

Exceeded my expectations! The entire room had a very European old apartment feel, but with an elevator – a nice surprise! The location is excellent too, super convenient for walking everywhere and it felt very safe. There's a good restaurant downstairs, and it's right next to the town hall.

Located at one end of a strip of hotels near the airport, I've stayed at almost all of them. Their prices are all pretty similar, but this hotel consistently offers great value for money. It's highly recommended if you're catching a flight.

Among the many expensive hotels in Madrid, this one offers great value for money and is suitable for solo travelers. It's conveniently located with numerous bus stops and a metro station right outside. A taxi ride to Atocha train station costs around ten euros, and to the airport, it's less than forty euros. The facilities and cleanliness meet expectations for a three-star hotel.

This property in the Serrano area is very well located to reach our starting point in the Colon area to run them Madrid half marathon. 2 km walk and we are at the starting point The rooms are clean. The location of the hotel is close to #2 Metro Station Nunez D bill Bilbao and Diego de Leon Which itself has a very convenient transportation, Hub for us. We will certainly come back again next year when we do Madrid half marathon this will be our ideal location which we like to share with our friends and family

We've been to many places in Spain, but never before have we encountered such a complicated procedure for getting into an apartment. Usually, before your stay, you receive an email with a form to fill out with your personal details and check-in instructions. In this case, we received the following message: ”This property has no reception. Please contact them for detailed check-in instructions.” On the Trip.com app, you could contact them via messenger or phone. We didn't receive a response on messenger, so we called the number provided (you could choose to be redirected to ”reception” or ”reservations,” which we chose). Over the phone (in English), we were given two more phone numbers for reception, which we were to contact via WhatsApp. The first one didn't answer, and after entering the confirmation code from the email, they replied to us, and only then did we receive the form to fill out. After filling out the form, we received the correct door code, apartment number, and address (!)—it turned out our apartment was in the building opposite the address in the ad. It wasn't the most pleasant check-in process, having to endure the heat and luggage. It seems that many visitors face the same problem – in the stairwell of one of the buildings (at the address advertised, not the one where we ended up staying), the residents posted a sign informing tourists that there were no tourist apartments on the top two floors of the building. The apartment itself was okay, with good air conditioning and a fairly well-equipped interior. In reality, it looked a bit worse than in the photos. There was no Wi-Fi, and instead, a broken router was lying on the floor.

how much I love Spain is how badly I was frustrated by the poor service provided via one of the telephones they left for contact upon arrival. The guy on the phone was really irritable and if you don't speak Spanish be ready for feeling stupid, dumb, and unwelcome. Up to 7 tourists arrived by 3 pm and we were all trying to get the formularios on our whats app to eventually get into the rooms but the codes weren't working in the beginning. Complete chaos. I won't dwell into the room conditions (the smell, the bed, the patio view), putting 5 stars to that because I can tolerate A LOT as long as the room ain't have living objects in it. I didn't see any cockroaches so it was fine in the end. Plus a good wifi connection, perfectly cleaned shared bathroom. See, I can put up with many things - so imagine how bad the service was to spoil the stay even for me. In my background they usually say that for this level of quality and an unmatching price the reception is considered to ”kiss clients' a**es” (I don't support this discourse). Here - ... vice versa.