Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 18, 2026
GlobetrotterlawyerThis is by far one of the best hotels we've stayed at in our whole trip to Hokkaido. The location was unbeatable as it was right behind the Hirafu Welcome Center. It's also walkable to the quite a number of restaurants. Service was impeccable. They thought of everything, including providing guests with a shuttle to and from the KIng Gondola and many other key points within the town, and we could see its status and movement around town in real time. Our room was a two-bedroom unit, and it was really spacious with any and all kinds of amenities, including a washing machine, dish dryer, stove, microwave, etc... In particular, our unit was accessible to the ski slopes via a back door, and the view there was amazing. Just a few steps from the back door, we could already see the view of Mt. Yotei. The hotel also has a complimentary onsen (public and private options), which was a welcome treat after a day at the slopes. Breakfast had a lot of variety, so you can surely find something to your liking. All in all, we had a really great stay at Skye Niseko, and we willl definitely come back here the next time we're in Niseko.
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Price per night from:AU$ 149
Posted on Jan 1, 2026
unsweetenedharibo
I had a wonderful end-of-year stay at Chalet Ivy Weiss. Everything was great – the beds and food were excellent, the spa was comfortable, and the staff were incredibly welcoming. They even helped me book transportation to and from the hotel. I'd definitely stay here again next time I'm skiing.
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Price per night from:AU$ 247
Posted on Dec 30, 2024
N Yip
This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included.
It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel.
The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options.
There was no gym in the hotel and difficult to do some proper full-body exercise.
Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us.
We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better.
Staff in general was very helpful and friendly and some of them spoke English and Chinese.
The hotel was short of staff IMO. I could see them running around in the hotel.
The ski equipment room could be equipped with better facility to dry ski boots and gloves.
Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway.
The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.
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Price per night from:AU$ 590
Posted on Apr 18, 2026
Guest User
The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better.
Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience.
The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort.
There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.
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Price per night from:AU$ 409
Posted on Jun 24, 2026
Guest UserSetsu is a must-visit hotel in Niseko! Its location is perfect for summer, being close to the sports centre. Frankly, there’s limited information online about Niseko summer activities. So I emailed Setsu to check the itinerary, which wasn’t related to our stay but they promptly responded and sent us all the information to help us plan.
They were also incredibly kind to pick us up from Kutchen station, which we hadn’t expected. We especially wanted to thank Satonshi for his warm welcome and preparation. He truly elevated our entire accommodation experience at Setsu.
Don’t miss their breakfast – it’s fresh, generous portions and delicious! The atmosphere is relaxing and modern.
The rooms are incredibly spacious and comfortable in a traditional Japanese style. We highly recommend trying the public onsen and gym as well.
We absolutely loved our stay at Setsu!
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Price per night from:AU$ 260
Posted on May 12, 2026
Guest UserThis hotel is located on a hilltop, offering fantastic views of both the lake and the sea. We stayed in a lake-view room this time and even caught a fireworks display at night, though they were a bit small. The sunrise in the morning was absolutely beautiful, with a very tranquil lake. While the hotel is a bit older, the amenities and service are still top-notch. I really love this hotel.
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Price per night from:AU$ 315
Posted on Feb 18, 2025|Twin Room With Shower Only Non-smoking
JessyTThe plus point of this hotel is the outdoor mixed gender onsen.
The location is inconvenient, although there is shuttle bus provided but limited time slot. There is no convenience store or restaurant nearby.
I was advised the late check out rate at ¥3300 per hour but I was confused when 1 of the staff advised another guest at ¥2200 per hour. Why double standard? I guess maybe it depends on the room type?
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Price per night from:AU$ 69
Posted on Aug 8, 2026|Japanese Room With Mountain View Non Smoking(buffet)
Lyndsay_XThis is a long-standing four-star Japanese onsen ryokan in Lake Toya, located at the entrance of the onsen town. If you're driving from Muroran, it's the first hotel you'll reach, making it very convenient for loading and unloading luggage with a chartered car.
The female staff at the front desk spoke fluent English with no accent and at a moderate pace, making communication very smooth. Her English proficiency was even better than the front desk staff at Hilton Niseko.
The service follows a traditional Japanese ryokan style. Upon check-out, they print the accommodation tax receipt and place it in an envelope, adding a nice touch of formality.
The stay included dinner on the night of arrival and breakfast the next morning. The restaurant offered great views and a wide variety of food choices. There were many individual travelers and almost no tour groups, making it good value for money, though the food taste was only average.
The onsen facilities met four-star standards, with appropriately sized pools and uncrowded shower areas. However, the changing rooms lacked lockers; clothes had to be placed in open baskets, with only small cabinets available for locking valuables, so privacy for clothing storage was somewhat limited.
The hotel is not far from the fireworks boat pier, but it's not the closest, and the fireworks boat experience was mediocre. Being at the end of the onsen town means a bit of a walk to reach the shops.
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Price per night from:AU$ 160
Posted on Mar 3, 2026|Deluxe Suite With Tatami
NabellachanceWe stayed at Niseko Towers and overall had a mixed experience.
The location is great if you’re driving, as there is plenty of parking available. Without a car, however, it may feel less convenient. The building has an onsen on-site, which was a nice touch after a long day out.
One of the biggest positives is the size of the apartment — it’s very spacious, with more than enough room for large luggage and ski gear. This makes it comfortable for longer stays.
However, there were some downsides. The bed was quite hard, and we both woke up with back pain during our stay. Unfortunately, the breakfast was disappointing — very limited selection and lacking in quality. It didn’t feel like much care was put into the overall hospitality experience.
In summary, the space and parking are strong points, but improvements in bedding comfort and breakfast quality would make a big difference.
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Price per night from:AU$ 88
Posted on Feb 5, 2025|Main Building Standard Mountain Side Japanese-Style Room
Guest UserGoshiki is a skiers dream come true!!! Ideally located outside of niseko’s high traffic and a step off the stairs away from skinning up a the mountain from Giving it moderate ratings is only because it’s an older structure with minimal maintenance,…. Rooms were very nice and clean and the waters are rich in minerals. Staying here allows for exclusive 24hr onsen access. Pools get busy after 3-7pm when skiers are finishing up their day,… Go enjoy its traditional rustic building while they’re standing. Seems like within 5-10 years it will be developed and owned by a foreign tycoon!
Bring your own food,,.. vending machines have beer only,…
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Price per night from:AU$ 116