The City Suites

The City Suites Reviews

The City Suites

Atakent, Muammer Aksoy Sk. No: 4, Umraniye, Istanbul, 34774, TürkiyeView Hotel Details
The City Suites
The City SuitesThe City SuitesThe City Suites
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1 night

Guest Reviews of The City Suites

6.9/10
39 review
Verified reviews
Location7.2
Amenities6.9
Service6.9
Cleanliness6.9
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All reviews(39)
Positive reviews(7)
Reviews with photos/video(2)
Negative reviews(6)
Guest User
Loft
Stayed in Mar 2024
Family
1 review
10/10
Outstanding
Posted on May 2, 2024
that was wonderful trip I like it
Guest User
Loft
Stayed in Mar 2024
Solo traveler
14 review
5.0/10
Posted on Apr 19, 2024
The space of the room was extremely small. It was not the same as the pictures. The cleanness of the room and the furniture was terrible. I didn’t like my stay at this hotel at all
Anonymous User
Deluxe Room
Stayed in Nov 2022
Couple
1 review
10/10
Outstanding
Posted on Jan 1, 2023
everything was nice, they were concerned, a reliable hotel, close to watergardena
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Anonymous User
Loft
Stayed in Apr 2023
Business traveler
14 review
6.0/10
Posted on May 28, 2023
Not good, I bumped my head several times, the room is small, there is no table, and the windows are rotten
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Anonymous User
Loft
Stayed in Feb 2023
Other
2 review
10/10
Outstanding
Posted on Mar 12, 2023
The hotel staff are very good and friendly. They also got full marks in terms of cleanliness. You can go comfortably :)
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Guest User
Standard Room
Stayed in Nov 2022
Couple
1 review
2.5/10
Posted on Dec 12, 2022
The room was not clean and smelled very bad. The bathroom was very old and smelled the same. The towels we got were very old and smelled very disgusting. Luckily we were only there for 2 nights it was really a disaster! I really wouldn't recommend it to anyone either. I really regret booking this hotel once and never again!
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Guest User
Loft
Stayed in Oct 2022
Business traveler
1 review
8.0/10
Very Good
Posted on Dec 8, 2022
A clean hotel facilities are limited, it is preferred if you do not have much expectations
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Loft
Stayed in Aug 2025
Business traveler
32 review
2.5/10
Posted on Nov 16, 2025
不推薦,周邊也沒有配套
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Guest User
Stayed in Feb 2024
Couple
6.0/10
Posted on Mar 11, 2024
It was a pretty strange stay and probably easiest to list the pros and cons. Pros: Location - if you want a real sense of life in Istanbul, away from the tourist areas, then this is great. We did enjoy this aspect. Staff - the staff were friendly, courteous and well-meaning. Air con - our room was beautifully cool. Great air con and a balcony which was nice. Food - the food/room service was very cheap. The French toast was the best we’d ever had! Views - we loved the view from our balcony of many colourful Turkish buildings. Shower - great, powerful shower! Cons: Location - It was very difficult to get taxis to, as the surrounding roads were shut. It’s also in a very hilly/bumpy area so not a pleasant drive. Sleep - The room featured blinds with gaps in between, meaning the room was never dark and got light very quickly. There were also small ceiling windows dotted around that couldn’t be covered and kept the room even brighter. The walls were actually the thinnest I have ever experienced, and it felt like we were in a caravan. The whole floor seemed to shake if someone shut their door, and you could hear everything your neighbours did/said (including showering and more!). Room - our room had extremely low ceilings and therefore the bed also had to be very low to the ground. Certain areas of the room were only accessible by crouching down to reach. I wouldn’t stay here again, through no fault of the staff, just the difficulties in travel and the inevitable sleep deprivation.
Guest User
Stayed in Feb 2024
Other
2.0/10
Posted on Feb 29, 2024
My boyfriend and I decided to spend the weekend in Istanbul and booked a Deluxe room with a double bed, whenever we went to do the check in the receptionist told us that our room was already occupied and he gave us a standard room instead, no refund for the difference in price, no apology, no nothing. He told us instead that we could switch room in the morning as the one we wooked and we were charged for became available next day. We did so and on Saturday bee change every thing to our new room, spent the day out and when we came back at night there was a huge pond of water in the floor, the water was coming from the ceiling, there was a leak just where the light was, so dangerous. We called reception and said they couldn't do anything as the hotel was all booked up so we could decide between sleeping in the room with the leaking ceiling or sleeping in the lobby. We complained to the manager next morning and until 12pm, just when we were leaving, they weren't able to offer us any solution, at the end they offer us either lunch or a late check out which weren't options for us as we had to leave already. He told us then that he would talked to a responsible and contact us next day, well, we still waiting. Never I've been treated that bad in my life.
Guest User
Stayed in Feb 2024
Family
2.0/10
Posted on Feb 29, 2024
Terrible place the sheets had not been changed for 2 days and when I went to reception to tell them why the sheets haven’t been changed they told me “do you change your sheets everyday at home?” The room was swarming with ants and my wife And my child had been bitten badly. The hotel staff didn’t take this seriously. The travel cot we were given for our child was broken. They couldn’t even call us a taxi from the reception, this was clearly too much of an inconvenience for them. Very unhelpful and unprofessional staff and rooms are not cleaned properly. Avoid at all costs.