Vienna Classic Hotel(YANZHOU Henry Square ) Reviews
Vienna Classic Hotel(YANZHOU Henry Square )
Building 1, Henry Square, Honghua West Street, Yanzhou District, Jining, Shandong, ChinaView Hotel Details
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Guest Reviews of Vienna Classic Hotel(YANZHOU Henry Square )
9.6/10
Excellent
386 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.6
Service9.6
Cleanliness9.6
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All reviews(386)
Positive reviews(378)
Reviews with photos/video(45)
Classy environment(23)
Delicious breakfast(22)
Friendly front desk staff(22)
Convenient parking(17)
Easy to get around(15)
Large rooms(13)
Well decorated(5)
Perfect for business trips(5)
Negative reviews(8)
Chandimal
Standard Double Room
Stayed in Feb 2025
Business traveler
59 review
10/10
Outstanding
Posted on Mar 16, 2025
This is a very good place for the business travelers, their staff is very helpful. I am a foreigner and I came to this hotel to stay one day and visit a factory. Following day I have to visit an another city , but I could not found speed train or buses all are fully booked , this hotel staff willing to. Help me to arrange the trip specially 小马和欣依 both are in reception and helped me to book a transport via 滴滴顺风, it is a great help . If not I found not attend the visit tomorrow morning. It’s a great help for . Highly appreciated their help . This hotel is clean and convenient location . Highly recommended for the foreigners
Response from Property: 您好!非常感謝您對維也納智好酒店兗州亨利廣場店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
G V Narayana Reddy
Deluxe Triple Room
Stayed in Sep 2025
Business traveler
14 review
8.0/10
Very Good
Posted on Oct 25, 2025
Suitable 2 bedded family room for 3 traveller's from same family is good.
Response from Property: 尊敬的顧客,您好。非常遺憾未能收到您的5星好評,説明我們還是有做的不足之處,有待提升。懇請您給予我們個改正的機會,入住期間,您有任何問題,隨時聯繫我們,我們24小時在線喲,期待與您下次更好的重逢呢。祝您生活愉快,工作順利,謝謝。
Oyunbileg
Standard Single Room
Stayed in Feb 2025
Business traveler
23 review
10/10
Outstanding
Posted on Mar 23, 2025
Thanks all good service
Response from Property: 您好!非常感謝您對維也納智好酒店兗州亨利廣場店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
M515887****
Deluxe Double Room
Stayed in Nov 2024
Other
1 review
9.5/10
Amazing
Posted on Dec 23, 2024
The room is pretty good. All aspects of the measures are taken. Especially the sister at the front desk is very beautiful, gentle and has a very good service attitude. She enthusiastically helped me change rooms. I give five-star praise to the sister at the front desk.
Original textTranslated by Google
Response from Property: Hello! Thank you very much for your support of Vienna Zhihao Hotel Yanzhou Henry Square Branch. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. . We very much welcome you to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to your visit again!
M359698****
Deluxe Double Room
Stayed in Nov 2024
Other
14 review
7.7/10
Good
Posted on Dec 4, 2024
I stayed in the hotel room quite well. I was satisfied with the fact that there was an employee at the front desk whose service was so bad. It made me very angry when I reported problems when I stayed in a hotel. It was unlucky to encounter this front desk person. How can such a famous Vienna hotel recruit such a person who is not afraid of guests? Are they lost? They are not as good as the other front desk employees. The service is good and they are impatient. In short, the bad review is for that front desk staff.
Hygiene: clean
Facilities: Excellent,
Original textTranslated by Google
Response from Property: Dear customer, hello. We are very sorry that we could not bring you a pleasant stay experience. We seriously accept your opinions and suggestions and we will continue to make corrections and improvements. Please give us a chance to make corrections. If you have any questions during your stay, please contact us at any time. We are online 24 hours a day and look forward to seeing you again next time. I wish you a happy life and smooth work, thank you.
Huzi
Standard Double Room
Stayed in Feb 2024
Business traveler
79 review
2.0/10
Posted on Mar 15, 2024
Let the security guard resign. I went to the hotel and I was not allowed to park here or there. There were obviously cars parked around, but I couldn’t park. They even said that if I parked, the fire department would give me a tow truck, and finally drove me away. When I arrived at the parking lot, not long after I parked my car, someone else parked in the space I originally wanted to park in, and the security guard didn't care. This kind of double standard is really disgusting!
Original textTranslated by Google
Response from Property: Dear customer, hello. We are very sorry that we could not bring you a pleasant stay experience. We seriously accept your opinions and suggestions and we will continue to make corrections and improvements. Please give us a chance to make corrections. If you have any questions during your stay, please contact us at any time. We are online 24 hours a day and look forward to seeing you again next time. I wish you a happy life and smooth work, thank you.
Anonymous User
Business Double Room
Stayed in Jan 2024
Family
3 review
4.0/10
Posted on Feb 15, 2024
The room is not clean and the road is noisy. The price is right
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Zhihao Hotel Yanzhou Henry Square Branch. We are deeply sorry that we could not give you a good stay experience during your stay. We are focusing on solving the problem of carpet contamination. The room you stayed in will be clean and tidy. The surface is all floor-to-ceiling glass, which will indeed affect the sound insulation. It is recommended that you choose a room with flooring next time you stay. The windows are double-glazed for effective sound insulation. We will continue to improve our hotel products and services, provide customers with more value-added services, and improve the hotel's cost performance. We hope that you can experience our more high-quality and complete services when you stay again. The hotel is located in an urban area with convenient life, only 1 km away from Ginza, Guihe, RT-Mart, gymnasiums and schools. It is the best place for your business, examination, leisure and entertainment. Thank you again for your support of the hotel. All the staff of Vienna Zhihao Hotel Yanzhou Henry Plaza Branch look forward to your visit again.
M512387****
Deluxe Double Room
Stayed in Nov 2022
Couple
6 review
2.0/10
Posted on Jan 15, 2023
The service attitude was mediocre and stingy. We stayed for a week and refused to give two more bottles of mineral water. We only gave one bottle. Then after we extended our stay, we kept cleaning things casually and didn't even clean them.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Zhihao Hotel Yanzhou Henry Plaza Branch. We apologize for not being able to give you a good stay experience during your stay. During your stay, there is a special period and there is a shortage of personnel. After all employees return to work, we have conducted comprehensive training for all employees. In addition, Henry Square, where the hotel is located, is an important dining gathering place in Yanzhou. The banquet hall and various snacks are very complete. At present, it has All reopened. Thank you for your suggestion. We will continue to improve our hotel products and services, provide customers with more value-added services, and improve the hotel's cost performance. The hotel has more than 70 parking spaces above and below ground, making parking convenient. I hope that you can experience the hotel's more complete and high-quality services when you stay again. Thank you again for your support of the hotel. All the staff of Yanzhou Henry Plaza Store look forward to your visit again.
213051****
Deluxe Room (2 beds)
Stayed in Sep 2023
Business traveler
9 review
4.0/10
Posted on Dec 21, 2023
The room smells strong
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Zhihao Hotel Yanzhou Henry Plaza Branch. We deeply apologize for not giving you a good stay experience during your stay. Although it has been more than two months, we will still strengthen your feedback. Check for problems. At the same time, it is recommended that if you have any questions during your stay at the hotel, you can provide timely feedback so that we can solve the problem for you as soon as possible. Since the opening of the hotel, our hotel has been focusing on the continuous improvement of products and services, providing customers with more value-added services and improving the hotel's cost performance. You are welcome to stay again and experience our more high-quality and complete services. The hotel is located in an urban area with convenient life, only 1 km away from Ginza, Guihe, RT-Mart, gymnasiums and schools. It is the best place for your business, examination, leisure and entertainment. Thank you again for your support of the hotel. All the staff of Vienna Zhihao Hotel Yanzhou Henry Plaza Branch look forward to your visit again.
217781****
Standard Double Room
Stayed in Jun 2025
Other
13 review
10/10
Outstanding
Posted on Jul 25, 2025
房間乾淨,服務熱情
Translate
Response from Property: 您好!非常感謝您對維也納智好酒店兗州亨利廣場店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
217573****
Standard Double Room
Stayed in Jun 2025
Other
9 review
10/10
Outstanding
Posted on Jul 3, 2025
房間乾淨,服務熱情,停車方便
Translate
Response from Property: 您好!非常感謝您對維也納智好酒店兗州亨利廣場店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!