Guest Reviews of Quanzhou Jinjiang Airport Siji Garden Hotel
9.3/10
Very Good
1521 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(1521)
Positive reviews(1457)
Reviews with photos/video(695)
Friendly front desk staff(203)
Easy to get around(135)
Delicious breakfast(120)
Many amenities(83)
Perfect for business trips(76)
Close to airport(73)
Good Internet(28)
Clean pool(12)
Negative reviews(64)
216968****
Business Single Room
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 2, 2025
This hotel is quite good. The front desk service was attentive, and the rooms were comfortable and clean. Amenities include free parking, laundry facilities, a swimming pool, and a gym. There are also plenty of dining options nearby, and the location is very convenient.
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Response from Property: ❣️乾淨整潔 ,出行方便❣️尊敬的客人,特別感謝您對我們酒店的高度評價!您提到的前台服務周到、房間舒適整潔,還有免費停車場、洗衣房、游泳健身等配套設施,以及周邊吃的多、出行方便這些,都是我們一直以來重點打造和維護的。為客人提供便捷、舒適且豐富的入住體驗,是我們始終不變的追求。免費停車場能讓您的自駕出行更省心,洗衣房和健身設施希望能滿足您不同的需求,周邊豐富的美食也能為您的旅程增添更多樂趣。很開心這些都讓您覺得滿意,也特別感謝您的認可,期待下次還能在這兒迎接您,祝您生活愉快~
Lixiangdexuanze
Superior Queen Room
Stayed in Jul 2025
Business traveler
31 review
10/10
Outstanding
Posted on Aug 26, 2025
The hotel lobby is very grand and spacious, and it features a well-equipped gym and a pool. I checked in quite late last night, otherwise I would have definitely squeezed in a workout. The breakfast spread was also very generous.
Facilities: Beyond the usual necessities, the front desk thoughtfully provides complimentary items like charging cables and tea.
Cleanliness: The housekeeping staff was incredibly thorough, ensuring the room was spotlessly clean.
Ambiance: The setting is aesthetically pleasing and spacious, with floor-to-ceiling windows offering expansive distant views.
From the moment I stepped into Siji Garden Hotel, the warm service made me feel right at home. The rooms are clean and tidy, with well-equipped facilities. The hotel is conveniently located right next to a park, boasting beautiful surroundings and excellent transportation links. The breakfast offers a wide variety of options and tastes delicious! Overall, it was a fantastic stay. My top choice for business trips. Highly recommended!
First off, the hotel is genuinely upscale; the lobby, restaurant, and rooms all exude a sense of class. Secondly, I found the cleanliness to be quite good, contrary to some online reviews. It seems that despite the many rooms, the cleaning staff are well-managed and do a great job. Thirdly, the hotel breakfast was excellent. There was such a wide variety that I couldn't possibly try everything and had to pick and choose. Finally, the hotel's swimming pool is my favorite feature. I even managed a half-hour swim this morning before check-out. It's an outdoor pool, so I don't think it would be usable in winter. Oh, and the gym facilities are very well-equipped too.
The room was spotlessly clean, and the bedding was soft and comfortable, creating a truly welcoming atmosphere from the moment I stepped inside. The young lady at the front desk was incredibly warm and attentive, ensuring a quick and efficient check-in. Its convenient location made catching a taxi to the airport a breeze, and getting around to other places was just as effortless.
Original textTranslated by Google
Response from Property: ❣️位置方便❣️親愛的客人,看到您的好評,我們滿心歡喜!您細緻描述房間的温馨、床品的舒適,還有對前台服務與位置便捷性的認可,這些反饋是對我們最大的鼓勵~ 精心維護設施、保持衞生整潔、營造温馨環境、培訓貼心服務,都是想讓每一位客人有回家般的自在。您提到的位置便利,也是我們選址時的用心,希望為趕行程的旅客省心。 很幸運能在您的旅程中添上美好的一筆,期待下次重逢,我們繼續以真誠服務,陪您開啟新的愉快出行,祝您生活處處皆美好,旅途常遇小確幸~
190728****
Business Single Room
Stayed in Jul 2025
Business traveler
6 review
10/10
Outstanding
Posted on Aug 14, 2025
Fantastic hotel! The room was clean and bright, and the bedding was incredibly soft and comfortable. The excellent soundproofing ensured a great night's sleep. The front desk staff were warm and attentive, and the breakfast offered a wide variety of delicious options. The location was also very convenient. We'll definitely be back!
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Response from Property: ❣️服務熱情,設施完善❣️特別開心您感受到前台的熱情,免費升級房型是我們想給客人制造小驚喜的小心意,能讓您入住體驗加分,一切都值啦~我們一直努力維護設施、保持衞生環境,也注重服務温度,您説“體驗棒棒的”就是對我們最大的肯定!這份認可會化作動力,繼續打磨細節,不管是房型升級的貼心,還是基礎服務的紮實,都想一直延續下去,盼着您下次來,我們再用真誠服務和舒適體驗,留住您的美好旅途回憶,隨時歡迎回家呀~
M51444****
Business Single Room
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 13, 2025
Right next to a large Century Park, it's perfect for morning runs. If you prefer staying indoors, there's also an indoor gym and swimming pool – it couldn't be more convenient! The front desk staff are friendly, and the rooms are clean, well-equipped, and comfortable.
Original textTranslated by Google
Response from Property: ❣️服務熱情,設施完善❣️特別開心您感受到前台的熱情,免費升級房型是我們想給客人制造小驚喜的小心意,能讓您入住體驗加分,一切都值啦~我們一直努力維護設施、保持衞生環境,也注重服務温度,您説“體驗棒棒的”就是對我們最大的肯定!這份認可會化作動力,繼續打磨細節,不管是房型升級的貼心,還是基礎服務的紮實,都想一直延續下去,盼着您下次來,我們再用真誠服務和舒適體驗,留住您的美好旅途回憶,隨時歡迎回家呀~
M507313****
Business Double Room
Stayed in Jul 2025
Other
1 review
10/10
Outstanding
Posted on Aug 10, 2025
My stay here was absolutely fantastic! The hotel's location is superb, making it incredibly convenient for visiting attractions and shopping districts. The room was spotless, and the bedding was so soft and comfortable that I slept soundly through the night. The front desk staff were incredibly welcoming and efficient; check-in was a breeze. I'll definitely be staying here again on my next trip!
Original textTranslated by Google
Response from Property: ❣️服務熱情,位置絕佳❣️天吶,您把入住體驗描述得這麼生動,我們都要“沾光驕傲”啦!位置便利、房間整潔、床品舒適、服務貼心……這些本就是我們想給您的“旅途底氣”。知道您“一覺睡到天亮”,就明白用心沒白費:床品精挑柔軟度、衞生死磕細節、前台苦練效率,就盼您卸下疲憊。您説“下次還住”,更是給我們最大的勛章!往後每次相遇,我們都想延續這份“超棒體驗”,等您隨時回家呀~
Anonymous User
Superior 2-bed Room
Stayed in Jul 2025
Family
6 review
9.2/10
Great
Posted on Aug 7, 2025
Pretty good overall, with excellent service. While the rooms aren't huge, the service truly stands out. They also have laundry facilities. All the staff were incredibly friendly and helpful. Highly recommended! Free parking is available, and anything you need can be promptly delivered to your room with just a call to the front desk.
Original textTranslated by Google
Response from Property: 以下是針對這條評價的回覆,結合服務、設施等亮點,傳遞感謝與服務決心:您的認可讓我們滿心歡喜!看到您誇服務好、洗衣房實用、免費停車貼心,團隊都超有幹勁~房間雖不算大,但我們一直努力用 “有求必應” 的態度補滿細節,不管是送物品到房間,還是保障停車便捷,都是想讓您住得省心。會繼續把這些 “小美好” 堅持下去,盼您下次來,能再發現新驚喜,隨時歡迎回家 !
Meiyouqianbaodeyugan
Business Single Room
Stayed in Jun 2025
Traveling with friends
52 review
7.5/10
Posted on Jul 31, 2025
The front desk service was excellent; the staff were polite and enthusiastic, even proactively offering us tea when they saw us in the lobby. The hotel itself feels a bit dated, despite apparent renovations. While the overall facilities are decent, its street-facing location combined with a KTV downstairs meant it could get a bit noisy. A deposit, higher than the room rate, was required, and we were also given a property damage compensation form, which somewhat soured the experience. My room was near the laundry room, and despite posted hours indicating use until 10 PM, it was still in operation past midnight.
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Response from Property: 非常感謝您細緻反饋!很開心前台服務讓您感受到温暖,這是我們該做的~對於酒店設施老舊、按金及物品損耗溝通問題,我們深刻反思,已安排全面排查翻新,優化按金説明和物品檢查流程,會加強對洗房等公共區域使用時間的管控,努力提升體驗,盼您再給我們改進機會,一定給您更好的入住感受!
momoko
Superior 2-bed Room
Stayed in Jun 2025
Business traveler
34 review
6.5/10
Posted on Jul 31, 2025
👍 The breakfast was good with a wide variety of options. The staff were enthusiastic and friendly. My room offered a nice view overlooking the nearby park. Housekeeping staff were particularly lovely, always greeting guests proactively and being very kind.
👎 1. While the lobby was nicely decorated, the room's overall style felt quite dated and old. For business, working was incredibly inconvenient as I had to lean on the bed, making it unsuitable for business travelers.
2. The front desk staff were truly inefficient. Despite three staff members and only two groups checking in, they struggled to handle the process, leading to significant delays.
3. This was the first time in all my business travels that a hotel couldn't provide an itemized receipt for expenses. Even when bookings are made through online platforms, other hotels always provide a detailed statement.
Original textTranslated by Google
Response from Property: 非常感謝您對早餐品類、工作人員熱情以及房間景觀的認可,這是我們努力的動力~很抱歉給您帶來辦公不便和前台服務不佳的糟糕體驗,我們會優化房間辦公設施,同時加強前台人員培訓,提升服務效率,也會規範水單提供流程,後續會持續改進,爭取給您更好的體驗,期待您再次檢驗我們的進步!
270500****
Superior Queen Room
Stayed in Jun 2025
Business traveler
2 review
2.0/10
Posted on Aug 6, 2025
Absolutely the worst hotel experience I've had for a business trip. I paid 300 RMB for a 'deluxe king room' that, according to the pictures, was supposed to have a desk and a bathroom with wet/dry separation. What I actually got was a shabby room with a huge pillar in the middle blocking the view, no desk, a bathroom that opened directly onto the bed with no door, and the entire room was so incredibly damp it was practically uninhabitable.
When I complained to the front desk, they initially said they were fully booked on the first night but promised to switch my room after some guests checked out. The next day, when I went to switch again, I was told I'd have to pay extra for a room with a large window and a desk. To add insult to injury, they claimed I was already in 'the best room type for this price range.' I was so exasperated I literally laughed.
I seriously have to ask, is this what you call false advertising?! The front desk staff's attitude was abysmal – completely dismissive and condescending. I couldn't stand it anymore. I had originally booked a long stay for my extended business trip, but I immediately checked out and moved to a Huazhu hotel. I can't believe you charge 300 RMB a night for such a low standard. It's truly baffling.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住斯際花園酒店。得知您對此次入住不甚滿意,我們深表歉意.您的反饋意見我們已知悉並轉予各相關部門加強培訓,再次對您此次入住體驗不佳表示誠摯的歉意,入住前夕您也有告知我們需求想和您同事住在一個樓層隔壁.對於您提到的房間和圖片不符.當天辦理入住時前台有明確告知您房間設施.房間承重柱.做成了水吧枱和衣櫃.再三和您確認後.徵得您同意後才開的房間.對於房型加錢是.當天房態較滿.沒有同等房型.衹剩套房.存在價差.所以告知會補一定差額.再次表達歉意.並承認這是我們在服務方面的失誤.我們非常重視您的反饋,並將努力改進對前台加強培訓,期待在不久的將來再次為您提供更好的服務。再次對您此次入住體驗不佳表示誠摯的歉意.並感謝您對我們的理解和支持。如果您有任何其他疑問或需要進一步的幫助,請隨時與我們聯繫。祝您生活愉快!
M525265****
Superior Queen Room
Stayed in Jun 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jul 23, 2025
Unbeatable value for money! The room was even bigger than it looked in the pictures. The bedding was clean and had no strange odor, and the shower had plenty of hot water with a stable temperature. With convenience stores readily available nearby, it saved me a lot of hassle on my business trip. Check-in at the front desk was incredibly fast, making the whole process efficient and smooth. The facilities were also good. I'll definitely stay here again.
Original textTranslated by Google
Response from Property: ❣️乾淨衞生.性價比之王❣️ 親愛的客人,太感謝您的好評和點贊啦!看到您對我們的認可,就是我們最大的心願,酒店的初衷就是想讓客人在旅途勞累後,能放鬆心情、享受便捷又整潔的空間也是希望您旅途更自在,歡迎下次再來,我們隨時準備給您超讚體驗
Anonymous User
Superior 2-bed Room
Stayed in Jun 2025
Business traveler
32 review
7.2/10
Posted on Jul 21, 2025
The room was pretty spacious, and the location was decent. However, the soundproofing was absolutely terrible! Some guests returned around 2 AM and started playing cards, continuing until past 5 AM. The sound insulation didn't work at all, so I didn't get a wink of sleep all night. It felt like I paid for nothing—what a complete waste!
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住晉江斯際酒店。得知您對此次入住不甚滿意,我們深表歉意。首先感謝您對我們房間的空間,以及酒店的位置表示贊同,非常抱歉給您帶來了糟糕的入住體驗!對於隔音問題我們深刻反思,會立即安排專業人員對房間隔音進行全面檢修和升級,後續也會加強夜間噪音管控。希望能再給我們一次機會,重新為您提供安靜舒適的住宿環境,期待您的再次檢驗 。