Guest Reviews of Shenzhen Convention & Exhibition Center RANY Hotel
9.3/10
Very Good
4351 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.4
Cleanliness9.4
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All reviews(4351)
Positive reviews(4168)
Reviews with photos/video(1773)
Friendly front desk staff(513)
Many amenities(288)
Near shopping area(170)
Convenient for shopping(169)
Perfect for business trips(159)
Delicious breakfast(141)
Well designed(132)
Easy to call taxis(39)
Negative reviews(183)
Galipa.OR
Cozy Queen Room
Stayed in Aug 2025
Business traveler
4 review
10/10
Outstanding
Posted on Sep 17, 2025
A very satisfying stay! The facility is well-equipped, the environment is clean, and the staff are friendly and attentive, creating a sense of being at home. The check-in process at the front desk was efficient, the space was clean and free of odors, and the bedding was comfortable, allowing for a good night's sleep.🌹. The geographical location is also very convenient, highly recommended!🌹Will choose this place again and recommend it to friends. Five-star review!
Response from Property: 尊敬的賓客: 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,芮汐酒店永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:笑口常開^_^!
HK visitor 168
Cozy Queen Room
Stayed in Jul 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Aug 23, 2025
Location was excellent and the hotel is just right. Easy to locate, most of the good spots within reach. Staff are nice and rooms are very clean. Comfortably can sleep and go out.
Response from Property: Dear Guest,thank you very much for your meticulous evaluation of our hotel. We are deeply honored to receive your recognition. Your words encourage us to keep improving. We hope you will continue to choose our hotel and enjoy our high-quality service and accommodation environment. Good luck.
Hk traveler 20
Cozy Queen Room
Stayed in Jun 2025
Traveling with friends
52 review
7.5/10
Posted on Jul 28, 2025
Nicely designed hotel and quite clean. Just that the walls are thin so you can basically listen to what happened in the corridor or next door easily
Response from Property: We deeply apologize that your recent accommodation experience did not meet your 100% satisfaction We are fulfilling an agreement, a happy agreement. When you come back next time, we will still be here waiting for you. Every day, we will make more progress, be more considerate, comfortable, and convenient... With your support, we will move forward at a turtle speed every day, waiting for you to review again!
Darren_in_Barcelona
Cozy Queen Room
Stayed in Jun 2025
Traveling with friends
61 review
9.0/10
Great
Posted on Jul 25, 2025
The hotel is in a quiet corner of a residential area. It’s nearby Futian Station but not so close to the metro station so you may need to take a taxi, especially if you have luggage. The rooms are spacious and clean. Some noise can be heard from the corridor. Sound proofing could be improved. Overall, I’d recommend staying at this hotel.
Response from Property: Thank you for your candid review. We are sorry that your recent stay did not meet your expectations. We appreciate your review and will share this information with our team to improve our service. We sincerely hope to have the opportunity to welcome you back to our hotel in the future so that we can provide you with better service!
Andrew081010
Cozy Queen Room
Stayed in May 2025
Solo traveler
40 review
10/10
Outstanding
Posted on Jul 2, 2025
Small and new hotel . very clean and comfortable . lots of food nearby .
Response from Property: We are very pleased to see your recognition. May Ruixi leave you with beautiful memories and look forward to seeing you again
ntfresh
Cozy Queen Room
Stayed in Mar 2025
Solo traveler
18 review
9.0/10
Great
Posted on May 12, 2025
My stay at this hotel was nothing short of fantastic, thanks to its stellar upkeep and top-notch service. The place is maintained like a well-oiled machine—everything gleams! The rooms were squeaky clean, with comfy beds, modern fixtures, and not a single thing out of place. No leaky faucets or wonky Wi-Fi here! The lobby, hallways, and outdoor areas were equally pristine, making every corner a pleasure to walk through. But what really stole the show was the staff. From the moment I arrived, the front desk team greeted me with big smiles and handled check-in like pros. Housekeeping was on point, keeping my room flawless, and any request I had—like extra pillows—was met with lightning speed and a friendly attitude. Even the maintenance folks worked their magic quietly, ensuring everything ran smoothly. The breakfast spread was delicious and varied, adding a cherry on top of an already great stay. The attention to detail and genuine care for guests made me feel right at home. I’m already counting down the days until I can return. This hotel is a must-stay for anyone wanting a perfect experience!
Response from Property: Thank you for your positive feedback. We will continue to work hard and make you feel at home. We will make more guests like Ruixi. At the same time, we will follow up on the issues you mentioned above and make improvements. We look forward to your next stay!
O Wah
Guestroom - With View (Double Bed)
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 6, 2025
The environment and facilities of the hotel are beyond expectations. The rooms are spacious and bright, and the decoration style is very tasteful. 👍🏻 It is very quiet at night. The water pressure in the bathroom is sufficient, and the toiletries are also complete. The staff is friendly. I recommend it.
Response from Property: 尊貴的賓客,感謝您下榻深圳芮汐酒店!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,您的滿意是我們進步的動力,我們會繼續保持熱愛,致力於讓每一位客官都有賓至如歸的體驗,熱切的期待您再次光臨,祝您生活愉快!
SAE-LOO
Panoramic Twin Room
Stayed in Jan 2025
Business traveler
30 review
9.0/10
Great
Posted on Feb 21, 2025
Centrally located near my business places, at the heart of Shenzhen CBD in Futian District. Many restaurants, convenience stores surrounding. A bit far from subway station. Staffs are very friendly and informative. Overall of hotel is very clean plus the nice aroma. Breakfast is also provided with limited choices but reasonable for the price. Room is tidy and comfortable, really enjoy the shower facilities.
6/8
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to Xiao Rui. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and sincere service to our guests. Put yourself in your shoes. Our partners use love, sincerity and attentiveness to make you feel comfortable and assured. We look forward to your visit again and will always be waiting for you!
The Englishman
Cozy Queen Room
Stayed in Jan 2025
Couple
9 review
10/10
Outstanding
Posted on Mar 4, 2025
We spent a few days exploring Shenzhen. The location of the hotel was ideal either close connection to the metro within a short walk. Also the close shopping malls and restaurants were plentiful providing lots of choice.
Response from Property: Thank you for your review. We will continue to work hard to make you feel at home. We will try our best to make more guests like Ruixi and look forward to your stay again!
Guest User
Cozy Queen Room
Stayed in Jul 2025
Business traveler
4 review
10/10
Outstanding
Posted on Sep 4, 2025
"The stay was pleasant: clean, comfortable, and with friendly staff. The room had everything needed. Overall, a good experience and worth recommending."
Response from Property: RANY HOTEL is a chain hotel dedicated to offering a unique lifestyle experience. Each hotel provides a distinct experience. We are delighted to have met your satisfaction and are always eager to assist you. We look forward to welcoming you back for another stay!
Rayレイ
Cozy Queen Room
Stayed in Jul 2025
Solo traveler
25 review
8.5/10
Very Good
Posted on Aug 26, 2025
Not bad, consider it’s nearby the border and quite a convenient place since lots of malls nearby
Response from Property: 喜歡,您就再來,我們的温柔相待細水長流,期待與您再次相遇!
hk travel enthusiast
Cozy Queen Room
Stayed in Dec 2024
Couple
19 review
9.0/10
Great
Posted on Feb 20, 2025
OK location, room was clean, just that the washroom area had insufficient and dim lights, everything else was fine.
Response from Property: 我沉醉於這樣一種風景那個時節,安寧美好茶香滿懷靜聽花開花落,坐看雲捲雲舒遙知有你的歸程盼,時光如水流淌花開四 季輪轉這次,我站在這裏等待,家人的到來……
Baroro
Cozy Queen Room
Stayed in Dec 2024
Solo traveler
60 review
9.5/10
Amazing
Posted on Jan 30, 2025
Great location. Near the coco park. The walls are not fully soundproof else everything perfect.
Response from Property: Dear guest, thank you for your review. We apologize for any inconvenience caused. We will communicate with relevant departments to solve the above problems and make improvements. If you have any questions during your stay, you can contact the front desk room by dialing "0". Xiaorui looks forward to your next visit.
YULIYA
Cozy Queen Room
Stayed in Dec 2024
Couple
11 review
10/10
Outstanding
Posted on Jan 16, 2025
The hotel is clean, the room is cozy, there are all the amenities, they asked for a bathrobe at the reception and brought it to our room👍🏻
Response from Property: 親愛的顧客,您的滿意是我們最大的動力!看到您的好評,心裏暖洋洋的,就像冬日裏的一縷陽光。 感謝您的認可與支持,期待下次還能為您服務!
alxk7
Cozy Queen Room
Stayed in Dec 2024
Couple
11 review
7.5/10
Posted on Mar 19, 2025
The room is comfortable, but there is no soundproofing. You can hear every step in the hallway and every word said in the neighboring rooms. The breakfast is meager
Response from Property: We have recorded your feedback regarding the sound insulation issue and plan to gradually strengthen the room's sound insulation facilities to optimize the guest's resting environment. Your feedback is our driving force for improvement, and we look forward to the opportunity to regain your trust and bring you a better stay experience. Thank you again for your understanding and support. Wishing you a happy life!