"Stayed for 6 nights. Great with free parking, on a first come first serve, and it gets fill up quickly. Breakfast was great with changes daily. 2 bicycles for free rental. Recommended."

"The staff and Ibsen are excellent. But, too many tourists here."

"I have booked the family room (Japanese style), provided with free buffet breakfast & parking."

"When I was having trouble with my part-time job, they helped me out and it was very helpful."

"It couldn't be helped, but it took a while to get it out of the parking lot."

"Clean and pleasant"

"Kitami is a very small city. The department store opposite closes at 18:30, the fresh food supermarket has almost no cooked food, and only 3 gourmet restaurants on the 6th floor are open! The hotel room and bathroom are very small, standard Japanese family space; if you compare the room rate and facilities, it is a bit expensive!"

"This was my first time staying at this hotel, and my second time staying at the Tsuruga Group. The Tsuruga Group has a consistent décor and atmosphere. I think it's great that they have their own unique style. The view from the window is amazing, with a variety of waterfowl visible. The thoughtful provision of binoculars was also a nice touch. The room itself was renovated and beautiful. The hot springs are located on the first and second floors, and alternate between men and women. However, the water quality is the same on both floors, containing red iron. There are lukewarm and hot waters, so I enjoyed alternating between them. The water was very warming and pleasant. The meal was a delicious Western-style course meal. I'm not particularly fond of raw oysters, but these were fresh and delicious, and the course itself was thoroughly delicious, right down to the dessert. Breakfast was a buffet, and while there was seafood of course, there was also a wide selection of delicious meat dishes. I was also impressed by the attentiveness of the bath staff. They seemed to realize it was my first time, as they greeted me at the entrance and in the changing room. It wasn't just one person, but several people greeted me, which made me realize how attentive everyone is. Unfortunately, I wasn't able to see the sunset this time, so I'll come back next time."

"It's close to the station, so you can enjoy it when you go out drinking. The parking lot is spacious and free, which was nice. The breakfast was also delicious and I was very satisfied!"