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Palazzo is located in Kostanay. Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.

Ostrov Hotel is located in Kostanay and features a bar. Among the facilities of this property are a restaurant, a shared lounge and room service, along with free WiFi throughout the property. Staff on site can arrange a shuttle service. At the hotel, the rooms come with a desk and a flat-screen TV. Rooms include a safety deposit box and some have city views. At Ostrov Hotel the rooms include bed linen and towels. À la carte and continental breakfast options are available each morning at the accommodation. The area is popular for hiking, and bike rental is available at Ostrov Hotel. Speaking English and Russian at the reception, staff will be happy to provide guests with practical advice on the area. Kostanay International Airport is 5.6 miles from the property.