Puteri Wing - Riverside Majestic Hotel

Puteri Wing - Riverside Majestic Hotel Reviews

Puteri Wing - Riverside Majestic Hotel

Jalan Tunku Abdul Rahman, Kuching, Sarawak, 93756, MalaysiaView Hotel Details
Puteri Wing - Riverside Majestic Hotel
Puteri Wing - Riverside Majestic HotelPuteri Wing - Riverside Majestic HotelPuteri Wing - Riverside Majestic Hotel
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Guest Reviews of Puteri Wing - Riverside Majestic Hotel

9.0/10
Great
239 review
Verified reviews
Location9.3
Amenities8.8
Service8.9
Cleanliness9.0
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All reviews(239)
Positive reviews(235)
Reviews with photos/video(74)
Awesome rooms(51)
Delicious breakfast(23)
Well decorated(11)
Large rooms(11)
Comfortable bed(11)
Loved the view(7)
Luxurious(5)
Average towels(4)
Negative reviews(4)
NIK MOHAMAD SYAZNE
Premium King Room
Stayed in Sep 2025
Business traveler
20 review
10/10
Outstanding
Posted on Oct 31, 2025
Very comfortable bed. Beautiful view from the room. Spacious and very convenient room! Everything is perfect!
Response from Property: Dear NIK MOHAMAD SYAZNE,Thank you so much for sharing your lovely review. We’re truly delighted to know that you had such a wonderful stay and that you enjoyed the comfort of the bed, the beautiful view, and the spacious room. It’s always rewarding to hear that everything was just right for our guests.Your kind words really brighten our day and mean a lot to the entire team. We’re so glad we could make your stay a memorable one and look forward to welcoming you back soon for another perfect visit.With warm regards,Kenneth PerreauGeneral ManagerRiverside Majestic Hotel Puteri Wing
Guest User
Club Deluxe Twin Room
Stayed in Sep 2025
Other
18 review
8.0/10
Very Good
Posted on Oct 13, 2025
Quite convenience, and the price is not expensive, another ideal selection
Response from Property: Dear Guest,Thank you very much for taking the time to share your feedback. We’re delighted to hear that you found our hotel convenient and reasonably priced. It’s wonderful to know that you consider us an ideal choice for your stay.Your kind comments are truly appreciated and serve as great encouragement for our team. We look forward to welcoming you back on your next visit for another pleasant and comfortable experience.Kind regards,Kenneth PerreauGeneral ManagerRiverside Majestic Hotel Puteri Wing
MZAKI
Deluxe King Room
Stayed in Sep 2025
Couple
2 review
8.0/10
Very Good
Posted on Oct 18, 2025
Good service. Will come again. Excessible to others Kuching attractions.
Response from Property: Dear MZAKI,Thank you for your kind feedback. We’re delighted to hear that you were pleased with our service and convenient location near Kuching’s main attractions. It’s wonderful to know that you enjoyed your stay and plan to visit us again.Your positive comments mean a lot to our team, and we look forward to welcoming you back to Riverside Majestic Hotel Astana Wing for another pleasant and memorable stay.Warm regards,Kenneth PerreauGeneral ManagerRiverside Majestic Hotel Puteri Wing
Ck Ting
Premium King Room
Stayed in Sep 2025
Business traveler
44 review
9.0/10
Great
Posted on Nov 6, 2025
second time here, good location. pleasant staff. facilities good
Response from Property: Dear Ck Ting,Thank you for choosing to stay with us again. We truly appreciate your continued support. We’re delighted to hear that our convenient location, pleasant team, and facilities made your stay enjoyable.It’s always a pleasure welcoming returning guests, and we look forward to making your next visit just as comfortable and pleasant.Warm regards,Kenneth PerreauGeneral ManagerRiverside Majestic Hotel Puteri Wing
Goudan
Premium King Room
Stayed in Jul 2025
Couple
21 review
10/10
Outstanding
Posted on Aug 28, 2025
Hotel room is great. Bed is comfortable, but the breakfast buffet is just so-so. Is walking distance to waterfront, cat statue and hotspot food court. Very convenient.
Response from Property: Dear Goudan,Thank you for taking the time to share your experience with us. We're so pleased to hear that you enjoyed the room and found the bed comfortable. It's wonderful to know that your stay was restful and that you appreciated the convenience of our central location. Being within walking distance of the waterfront, the cat statue, and some of Kuching’s best local food spots is something many of our guests love, and we're glad it added to your visit.We also appreciate your honest feedback regarding the breakfast buffet. We're sorry to hear it didn’t quite meet your expectations. Your comments have been shared with our culinary team, as we’re always looking for ways to improve the guest experience and offer a wider variety of options that better reflect the quality of the overall stay.It was a pleasure having you with us, and we hope to welcome you back again soon for an even more enjoyable visit.Best Regards, Kenneth PerreauGeneral ManagerRiverside Majestic Hotel Puteri Wing
Ng ice
Premium King Room
Stayed in Jul 2025
Couple
9 review
10/10
Outstanding
Posted on Aug 21, 2025
I was a little scared at first because of some of the reviews. Although this hotel is quite old, it was clean, quiet, and comfortable. It even had an air purifier. The staff was also very nice and the service was excellent.thank you.
Lupi fiza maryam amani
Premium King Room
Stayed in Jul 2025
Business traveler
38 review
7.5/10
Posted on Aug 8, 2025
The room was very spacious.they forgot to clean one of the cabinet.but they clean it up soon after i call the housekeeping.
teashaaaaa
Deluxe King Room
Stayed in Jul 2025
Other
1 review
10/10
Outstanding
Posted on Aug 11, 2025
Lovelyyy place, amazing view and the front desk is very helpful. I actually had some issues with the room but they gave me a better and bigger room in return. Would definitely repeat!
Aemma80
Deluxe Twin Room
Stayed in Jun 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 1, 2025
I stayed this hotel when I was 15 years old. Now I am 45. I would congratulate the staff of the hotel who really worked hard to main the look, the cleanliness of this hotel. I also would like to thank the front line counter staff for upgrading my room to the River View Room as the room that I've booked was not yet ready (still in the cleaning process).
MUR83
Premium King Room
Stayed in Sep 2025
Solo traveler
4 review
8.5/10
Very Good
Posted on Oct 26, 2025
Perfect location with tasty in room dining
Response from Property: Dear MUR83,Thank you for your lovely feedback. We’re delighted to hear that you enjoyed our convenient location and the in-room dining experience. It’s wonderful to know that both contributed to making your stay a pleasant one.Your kind words mean a lot to our team, and we’ll be sure to share them with our kitchen and service staff as encouragement to keep up their great work. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay soon.Kind regards,Kenneth PerreauGeneral ManagerRiverside Majestic Hotel Puteri Wing
Bernard Christie Francis
Premium King Room
Stayed in May 2025
Couple
3 review
8.5/10
Very Good
Posted on Jun 16, 2025
Stayed at this Hotel from 11th to 13th June at the Puteri Wing. This i must say was a Fabulous Wing. Everything is fine at this Hotel. Only a few shortcomings due to Towels, we had to keep on asking Housekeeping to send the towels. Next Ammenities in the Room was placed for 1 person only "why". I think Housekeeping needs to buck up. Other than that its a Nice Hotel. Great Breakfast and Kudos to the F& B Team. Front Office Staff very well mannered and Helpful.. It was nice staying at this Hotel 🏨 ☺️ 👌
AL Ooi
Deluxe Twin Room
Stayed in Jul 2025
Business traveler
8 review
9.5/10
Amazing
Posted on Aug 8, 2025
Very convenient location and excellent spread of breakfast.
ThongGuan
Premium King Room
Stayed in Apr 2025
Business traveler
24 review
10/10
Outstanding
Posted on Jun 1, 2025
Elegance stay & Riverside to Sarawak driver & Kuching water front.
6/17
Guest User
Deluxe King Room
Stayed in Apr 2025
Couple
1 review
8.5/10
Very Good
Posted on May 26, 2025
Comfy bed, good breakfast, facilities kind of rudimentary (no drinking water dispenser outside of the breakfast restaurant) safe didn't work
Guest User
Premium Twin Room
Stayed in Apr 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on May 14, 2025
The guest room was spacious and clean, location super convenient, walking distance to waterfront and restaurants. Many options for breakfast. Everything was nice except the house keeper threw away our in-use skincare products which were placed near the sink in the bathroom. The satff said she thought they were used up but apparently they were not, you could see there were still something inside.