PabloH
March 25, 2024
I’ll start with the positive. The staff were all very friendly and helpful. The cafe space is beautiful and the coffee was great. I would recommend the cafe on a sunny day with the option of sitting inside or out.
The hotel overall is run down. Signs are falling off, stains on the walls and the stairs was unkempt.
I booked a non-smoking room. The room itself looked very aesthetically pleasing, however, the room stank of stale smoke. The bedsheets were clean, but smelled of smoke and were torn. The floor was disgraceful. It had not been cleaned. There was dirt, seeds, hair and more in the hallway, bathroom, by the bed etc. The shower was not in good quality and the walls of the bathroom had terrible stains running down them.
The toiletries were all new, so it was evident that the cleaners had come. The glassware however was dirty on arrival.
The gym is not as advertised and was located at the entrance behind glass and a falling wall. Not functional.
Overall I was very disappointed with the hotel. I would not recommend staying at the hotel, but the cafe on the 3rd floor was nice (there is no cafe on the 1st floor).