Mercure London Bridge Reviews

Decent size room but would be great if there are more lightings. The room is slightly dark given the furniture and carpet is on a darker tone. Breakfast was wondeful but same throughout the week, which is ok with me. It will be better if it can start earlier as it is too late for business travellers. Bathroom will be slippery after shower as the water gets out of area but they do provide a change in mat (if needed)

It was my family trip to London city. First day the trainee at the reception is not so well to assist us on check in. She arrange 3 rooms with 3 different floor. And that is very limit parking with 35gdp per night. I have booked 3 rooms but 1 of the double bed room is super tiny and the bathroom very small as well. You can’t even open up a luggage. It make me so angry to contact trips.com Cs to make a complaint. Cause I pay the same price to get the different room. After next day, the reception has settle the issue but it take a time and delay my trip schedule. It’s not a good feel during the travel.

Good place live in London. Near to London eye. It is really nice that walk along the River Thames at summer night.

Great Location. Good hotel. A little tired in places. Breakfast was great.

Good location with tub station and bus stop nearby. Comfortable and clean room. Very impressive with the staff and their services.

It’s a nice hotel for business or quick trip in London. It’s very close to London Bridge station.

The Mercure London Bridge hotel exceeded expectations. Our Privilege King bedroom was very comfortable and well appointed. The staff were exceptionally attentive and helpful - nothing seemed too much trouble. The buffet breakfast was superb, very well stocked and of excellent quality. The position of this hotel is very convenient being roughly half way between Waterloo railway station and the Shard. I would highly recommend this hotel.

Spacious room and bed was really comfy. Air conditioning didn't work well and we could not lower the temperature in the room which made it stuffy. The bathroom was very tired looking and really needed a refurb. We ordered some room service at 11pm as we were late checking in first night. The menu literally consisted if 2 items. We ordered a panini which was disgustingly bad. We expected more choice and certainly better quality. We complained and the hotel agreed to refund us but still waiting for the refund almost 6 weeks after. Breakfast was really good and made the most of this to make up for the poor food the night before hand. Its buffet style also which is great if you are proper hungry.. Staff were pleasant and helpful, just not sure about the security guys at the front door who look like they don't want to be there and struggle to even say hello, which we felt was very odd.. My review is neutral, we've stayed in much nicer places in London around the same price.

Affordable hotel, the front desk is very gentle, and the room hygiene is also good. It's just that the prices of nearby hotels are unstable.

During my two-day stay, two of the five snacks were stolen. First time encountering such a thing. Weird, you should definitely take care of your various belongings in London. You know.

The location of the hotel is very good, clean and tidy, the breakfast is rich and delicious, the front desk is also very friendly, there are many supermarkets near the hotel, shopping is convenient

The air conditioner is very cold, the sanitation is average, and the charge is higher than that of similar hotels

My son and I stayed at the Mercure hotel for four days in January. It is located at a convenient spot that is pretty close to the underground metro stations and also the Borough market. Breakfast is decent but nothing impressive. Room service was fine and fast and delicious chicken and check out was a breeze, friendly staff overall clean hotel.

The Hotel were great and very helpful an the hotel was great nice clean, well decorated, more than enough for one night. Our issue was the Marco Pierre Whites and the bar staff. We ate there because of the time and myself being Diabetic needed to eat. The bar staff had no personality were quite miserable as though they did not want to be there, we ordered around 7:15 and had to wait 30mins for a drink and ro get our starters. The mains came out and i had ordered onion rings extra, which came out burnt. But i was not impressed with the food, i expected better. The chips seemed as though they were frozen, as did the onion rings, My wife had a glass that was dirty and her Lasagne again seemed to have gone through a microwave because when of how hot it was and by the time she had finished the bottom of the dish was atill hot. Although we had to chase food and drinks because we felt the service was poor, we had to return the onion rings at no point did any member of staff, offer an apology, also we were only offered one menu when it became apparent that there was an Al le carte menu NEVER eating there again.