Xinxing Luxury Hotels

"Service: The front desk staff were excellent every time, warm, attentive, and spoke politely and gently! Their answers were professional! The breakfast was rich, varied, and had a wide selection! They even made fresh rice noodle rolls and wontons on the spot! Environment: It's in the most bustling area, and you can access the mall directly from the fourth floor, which is lively. Parking is also convenient! It's close to the high-speed train station, a definite plus! The view outside is pleasant, and the higher floors offer expansive views! Facilities: They were good, Sheraton is always reliable! There was an issue with the water heater, and they immediately sent someone to fix it after I reported it. The problem was resolved quickly! Hygiene: It was good, felt very reassuring!"

"This was my second time here, and the experience was still fantastic. This visit was to celebrate a family birthday. Manager Li Jiefang from the hotel staff was incredibly thoughtful and helped decorate the room, which deeply touched and surprised my family. The hotel also gifted us a birthday cake and small plush toys for my two kids, who were absolutely thrilled. The room environment was excellent, right next to a Bodhi tree. I slept soundly all night and woke up refreshed to the sound of birds chirping in the morning. The hot springs are also high quality, genuinely natural. This time, I also brought my family to try the milk facial mask, which we didn't get a chance to experience before. The breakfast was very generous as well, and everyone raved about it. I'll definitely come back again if I get the chance."

"I booked the A section of Yuetianxia, drawn by the viral water canal, which comes with a private heated pool. Let me start with the only good points, objectively and without exaggeration, 👇 ✅Sole highlight: Direct access to the swimming canal downstairs. The entire canal runs through the villa area, allowing you to play in the water right outside your door. The visual and recreational experience is indeed different from ordinary hot spring hotels, and it's great for photos. However, section A doesn't have any free water toys; they are all in section B. The room has its own private heated pool, but it's completely useless in summer! The private pool is just for show. ❌Now for all the pitfalls. Families planning to come, take note and avoid these points: 1. All advertised amenities are mediocre, and overpriced. You can completely ignore the advertised mini-train, glass boat, and children's playground. ▪️The mini-train voucher says it departs at 9 AM, but it actually starts at 9:30 AM, running every half hour – not stated on the voucher at all! We woke up early and waited by the roadside, with the kids bored the whole time. A solo ride costs 68 RMB, which is extremely poor value for money. ▪️Feeding the deer costs 58 RMB, which is outrageous compared to most parent-child hotels that offer free animal feeding. 2. Zero soundproofing. Night owls and early sleepers, do not stay here. The public swimming pool is right below the room, with constant noise all day. Several families were having a party in the adjacent villa, making noise and playing until midnight. The soundproofing is so bad that going to bed early is impossible, and getting proper rest is out of the question. 3. Conflicting parking rules. Arriving late means parking on the roadside. The sign outside the villa states, 'At least one parking space per room, prioritized by room number.' However, when I called the front desk, they changed their tune, saying it's first-come, first-served, with no exclusive spaces. If you arrive late in the afternoon, you have to park on the roadside, which is a huge hassle for families driving. 4. Absurd breakfast. Internal restaurants are unused, forcing guests to a distant, crowded ballroom. Despite having restaurants within the park, hotel guests are made to go to a huge banquet hall outside for the buffet. It's crowded, the food is mediocre, and I suspect it's mixed with visitors from 'Mijing,' leading to frustrating queues for food and a significantly degraded experience. 5. The park's shuttle service is useless. Waiting for a shuttle takes longer than a public bus. The hotel claims internal electric carts are available for pick-up and drop-off. I called for one three times and never managed to get a ride. The average waiting time was 20 minutes per call. Walking with kids and luggage is exhausting, making the shuttle service completely ineffective. 6. The front desk's information is unclear, leading to constant information pitfalls during the stay. During check-in, they only provided simple directions to the room. They didn't proactively explain the mini-train's departure times, schedule, or parking rules. I had to call and inquire after encountering problems myself. The service details are very poorly handled. My honest conclusion: I only recommend this place to young people who solely want to play in the water, don't mind noise, and aren't reliant on hotel amenities – basically, treat it as accommodation by a pool. For families with young children, those who need to sleep early, value comprehensive amenities, or require dedicated parking for self-driving, I strongly advise against it. The promotional hype far outweighs the actual experience."

"Wyndham Emerging Hotels Excellent service and comfortable environment beyond expectations, must give Wyndham a big praise! Location: Great location, close to Liuzu Resort, very close to Guo'en Temple and the park, there are many choices in the surrounding farmhouses! Regarding the room: The deluxe double room that we stayed in at the beginning was not more suitable for the interior as we wanted, and the service staff adjusted. They had a very good attitude. They immediately changed us to a private space with internal and balcony space. The room was very comfortable, the bedding was soft and clean, and the sleep was very fragrant. The room layout is reasonable and the space is spacious. Regarding hygiene: The sanitary condition is impeccable, both in the room and in the public area are very clean. Regarding service: from the warm and efficient check-in at the front desk, to the meticulous and thoughtful room service staff, to the active help of the restaurant waiter, every employee shows professionalism and sincerity, making us feel at home. This is a very pleasant and satisfying stay, highly recommended to other travelers! Looking forward to coming back next time."

"The room is very clean and sanitary, the supporting facilities are complete and new, and the accommodation environment is very good. I give it five points. But the activities on this trip were very average. There were originally two May Day activities for children to check in and make handicrafts. There was a small reward for completing the task, but we ran around with the printing cards but couldn't get the materials for coloring and making bracelets. The supermarket staff didn't tell us right away that we had to post on WeChat Moments to get them. They just told us to go to a studio that had paints for coloring, and gave us two boxes of something and two ropes. We thought they were materials for stringing beads, but they turned out not to be. The feeling is that it's so stingy. You stay in a hotel that costs more than a thousand dollars, but they don't even provide such small handicraft materials to make children happy, and they make the guests run around. As a result, the handicrafts are not made, and the hot spring bathing time is also delayed. It's a waste of feelings. The hot spring project is pretty good, but there are too many people. The water play facilities are average, and the wave pool is quite fun. There were really a lot of people going to Jinshuitai Hot Spring this time, and there were a lot of tourists. There are many farmhouses for eating around, and the prices are not cheap, a little bit more expensive. **Lots of group buying. But it tastes good!"

"Facilities: This hotel boasts classic old five-star amenities. Although it's a bit older, the room facilities are well-maintained and don't feel dated. Hygiene: So-so. My companion found an item left behind by a previous guest in the pocket of the bathrobe in the room... Environment: The natural scenery on the mountain is excellent, with lush greenery and fresh air. You can take a cable car to the mountaintop to explore and see the sea of clouds and sunrise/sunset. We left before sunset. Service: Neither good nor bad. The front desk gave us a tea souvenir bag, which was perfect as a gift. The Xiangwo tea tasted pretty good and is worth trying. Overall, it was a relatively pleasant trip. There weren't many hot spring pools, but it wasn't crowded when we went, so it was quite comfortable, and the kids had a great time."