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"It feels like the hotel is a little old house, there is no elevator, and it is not friendly to people with a lot of luggage. I stayed for three nights, except for the pain of moving luggage, and the foreigner's service attitude was ok. However, it started to rain the next day, and when I slept, I found that there was a little water dripping from the ceiling on the bed. Although there were not many, the sleeping position was much smaller. We told the front desk the next morning and they said they would help us change a room. Because we were in a hurry to go out, we didn't let them change immediately, but when we came back in the afternoon, we found that they had changed our rooms and moved everything from our original room to the new one. Their work efficiency is good, but since we didn't tell them before we went out that they need to help us move things, they took the initiative to move our unpacked or open luggage to a new room. In this way, when we picked up the luggage, we found that the luggage was messy (they simply covered the luggage with the zipper in the middle compartment), and took some time to rearrange it by ourselves. Although I didn't lose anything, I was still uncomfortable."

"the air conditioner in the room was not working properly. making loud noises. they had a fan in the room. had to sue that instead. luckily weather was not too hot. room was old, bed was too soft for my liking. service was good, receptionist was helpful. but got loud knocks on the door at 9am asking if i needed housekeeping on the day i was checking out. which wasn’t very pleasant."

"Great location as my wife was in Macquarie University Hospital. Reception was friendly and professional albeit my booking details seemed elusive but this was quickly sorted. Room was clean & comfortable. Breakfast was the usual fare and was fresh and plentiful. Parking is outdoor and was not included in the tariff but was relatively inexpensive and plenty of spots."

"Very cleaned room and nice helpers. Near Macquarie Centre and metro, easy to go everywhere and shopping anytime. Nice laundry room and the fitness room. But the choice of breakfast provided by the hotel is very limited, still tastes good. We stayed for 7 nights and everything went well. This place is highly recommended. You can find many chargers in the room. Good privacy and quiet space."

"Homestay, great experience. Take the key in the code box at the door, there is a kitchen, you can cook it yourself. The whole house is neat and clean. The central air-conditioning was a little stuffy after stopping at night."

"Staff are very friendly. Rooms are big. Free 3-hour parking at carpark. Located next to one of the biggest shopping malls in Sydney."

"The hotel is new, very clean, and the room comes with a small kitchen which was very convenient. Overall, I had a comfortable stay. The only downside was that the bath towels were not changed during my 9-night stay, which was surprising for a longer visit."

"We’ve stayed at this hotel a few times over the past few years and always had a great experience, but unfortunately, this time fell short of expectations. The TV in our room wasn’t working, and when we contacted reception for assistance or an alternative, we were simply told to contact the technician ourselves. This was quite disappointing, as it impacted our stay — we didn’t have much to do in the room without the TV, and it made the overall experience less enjoyable. On top of that, we were disturbed by a baby crying between 1am and 2am, and again in the morning, which meant we didn’t get a proper rest. We were really looking forward to another great stay, but sadly, it didn’t live up to the standard we had come to expect."

"We are happy with the spacious room despite its more traditional setting like no centralized light switches. We stayed 7 nights and there was 1 day that housekeeping did not come. It’s fine with us. But I am upset that after one of the bedsheet changes, the bedsheet had a very rough fabric that I had never experienced with any hotel stay. And I stayed at much cheaper hotels before. I couldn’t sleep well that night as it made me itch. I suspect the housekeeper used the blanket cover instead? Perhaps she expected tips? Hope hotel management can keep good staff. Hotel breakfast was good. You can order fried eggs/omelette. Will stay again."

"Great little hotel. Location suited us as we had a car and was familiar with the area. Being situated right next to Top Ryde shopping centre is super convenient."