No 188, 2, Pekan Jitra 3, Pekan Jitra, Jitra, Kedah, 06000, MalaysiaView Hotel Details
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1 night
Guest Reviews of Urban Inn, Jitra
8.7/10
Very Good
134 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.2
Service8.8
Cleanliness8.6
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All reviews(134)
Positive reviews(128)
Reviews with photos/video(32)
Clean and tidy(24)
Great location(22)
Awesome rooms(14)
Great service(13)
Awesome stay(9)
Convenient location(5)
Negative reviews(6)
NUR SYAMIRAH AISHAH BINTI OTHMAN
Deluxe King Room
Stayed in Aug 2025
Family
23 review
6.5/10
Posted on Nov 10, 2025
Strategic location with quite lots of parking. Cleanliness can be improved. Otherwise affordable and welcomed with free peanuts snack 😇
Anonymous User
Superior Queen Room
Stayed in Aug 2025
Business traveler
91 review
10/10
Outstanding
Posted on Sep 14, 2025
Situated close by Alor Setar town. Very convenient for visitors if planning to visit Alor Setar town.
Ts.Noorazlan Mohd Samsuddin
Superior Twin Room
Stayed in Aug 2025
Traveling with friends
7 review
8.5/10
Very Good
Posted on Sep 11, 2025
The hotel was clean and tidy, though the room was a little small. The surrounding area has many shops, which is a convenient choice. The staff were very friendly.
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Nakir
Superior Queen Room
Stayed in Sep 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Oct 18, 2025
Easy to locate! Water Dispenser at the corner. AC functioning well
LANCE_ONG
Superior Queen Room
Stayed in Jun 2025
Business traveler
84 review
9.0/10
Great
Posted on Jul 14, 2025
Urban inn is my go to inn when im in town, but in recent years seems like the maintenance is getting worse! My room water heater is spoilt with some sound buzzing from the water heater! Turn it off and i didn even complain on the spot cause im just tired and went to sleep after my cold shower! Before checking out i did point out the problem with the receptionist
AFIQHAL
Superior Queen Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 24, 2025
Enjoy the moments with family..
Nice hotel..
Clean & tidy room..
Will come again..
Helpful staff☺️☺️
Beautiful receptionist 😊😊
Winnie118
Superior Queen Room
Stayed in Oct 2025
Couple
2 review
9.0/10
Great
Posted on Nov 14, 2025
The hair dryer provided wire is broken, dangerous to use, other facilities are in good condition. The room quite clean and at good location near, more shop nearby, convenient.
Guest User
Superior Queen Room
Stayed in Oct 2025
Family
1 review
6.0/10
Posted on Nov 11, 2025
The room is quite small and neighbour room flush noise is loud. For the price no complaints as only for 1 night stay.
Guest User
Superior Queen Room
Stayed in Feb 2025
Couple
4 review
8.5/10
Very Good
Posted on Apr 3, 2025
Quiet room requested. A bit small but can still perform solat in the room. Bunch of dust found under the rattan box. Maybe hskeeping need to double check when sweeping the room ☺️
Anonymous User
Deluxe Twin Room
Stayed in Oct 2025
Family
1 review
9.0/10
Great
Posted on Nov 10, 2025
Nice stay, spacious bathroom, quiet room, good location, will stay again
Guest User
Deluxe Twin Room
Stayed in Sep 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Oct 29, 2025
Smooth check-in processes and friendly staff. Will return when needed.
Anonymous User
Deluxe King Room
Stayed in Jun 2025
Family
4 review
8.0/10
Very Good
Posted on Jul 9, 2025
Easy check in and out. Helpful staff. Convenient location with options of eateries, pharmacy and near Lotus’s. Love the room layout. Quite spacious for us travelling with our 10 year old. Nothing much on tv but we’re ok with it since we’re mostly out early morning and return to sleep at night. Clean common area and room. Toilet got a little bit of mold, quite unnoticeable since using dark tiles. Overall we’re satisfied and definitely staying here again. 👍🏻
CY SIM
Deluxe King Room
Stayed in Sep 2025
Business traveler
10 review
9.5/10
Amazing
Posted on Oct 30, 2025
Good location, just the toilet water drop noise at midnight.
Guest User
Superior Twin Room
Stayed in Oct 2025
Family
4 review
8.0/10
Very Good
Posted on Nov 13, 2025
The hotel looks new, wish to have a fridge in room
Anonymous User
Superior Queen Room
Stayed in Aug 2024
Couple
31 review
10/10
Outstanding
Posted on Sep 20, 2024
Great beachfront location with beautiful views and clean, modern rooms. The staff was friendly, and the pool area was well-maintained. However, the Wi-Fi was slow, and it was a bit noisy at times. Overall, a solid choice for a relaxing stay!