Yangzhou Street Geyuan Atour Hotel Reviews
Yangzhou Street Geyuan Atour Hotel
Jiefang South Road No.92, Yangzhou, ChinaView Hotel Details
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Yangzhou Street Geyuan Atour Hotel Guest Reviews
4.8/5
Excellent
1033 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1033)
Positive reviews(1017)
Reviews with photos/video(166)
Friendly front desk staff(140)
Convenient location(125)
Awesome amenities(108)
Delicious breakfast(84)
Convenient parking(54)
Close to scenic area(38)
Perfect for kids(22)
Negative reviews(16)
Guest User
Superior Big Bed Room
Stayed in Dec 2023
Couples
1 review
Amazing
Posted on Dec 12, 2023
Great service from staff for international guests. Room was clean and great amenities. Good services like laundry and gym
Response from Property: "Thanks a bunch for recognizing our service! Your compliments to our team made everyone so happy. We'll keep working hard and can't wait to see you next time!"
JackieXMQ
Superior Big Bed Room
Stayed in Sep 2022
Business travellers
64 review
Outstanding
Posted on Oct 21, 2022
very nice location, close to the scenic area-snack street, there are so many good shops.
Response from Property: On the road of growth and progress, we also need your continuous encouragement to make our Atour better and better, so that more people like it
Guest User
A Few Wood Suite
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 22, 2024
The room is nice and the facilities are good, but it is the peak tourist season, and the 1500 per night room without breakfast is a bit high. If it is around 500 or 600, the cost performance will be better.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise. Your recognition is our greatest motivation! Because it is located near the scenic spot, the prices of surrounding hotels are slightly higher than usual😣. We will try our best to give you value for money and provide quality service experience. We will continue to work hard and look forward to seeing you next time! 🥰
Laoniudaniuxiaoniu
A Couple Of Wooden Double Bed Rooms
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 19, 2024
The hardware of Atour is beyond words. The lobby has a humanistic atmosphere. The service of the two ladies at the front desk, Chengzi and Miley, is also very good. I accidentally fell while walking outside, and my arm and hand were scratched and bleeding. I went back to the hotel for help, and they immediately provided band-aids and iodine cotton swabs, which was heartwarming. Picture 3 is the interior of the guest room (I took it before checking out). The location of the hotel is also good. The Grand Canal Greenway is just across the street. You can walk to Geyuan, Heyuan, and Dongguan Street.
Original TextTranslated by Google
Response from Property: Thank you for your encouragement! 'Yangzhou is a dream of prosperity', we are hidden in a quiet place beside the ancient canal, and it takes only five minutes to walk to the Dongguan Street Cultural District. We look forward to serving you again!
Fenglinxiaoxi
Superior Big Bed Room
Stayed in Apr 2024
Family
19 review
Outstanding
Posted on Apr 18, 2024
The service is very good, the hygiene is very clean, the front desk is responsive, and when checking out, they also asked if you need mineral water. Atour has become the first choice for traveling
Original TextTranslated by Google
Response from Property: Looking at the endless green, the green willows look back and recall Yangzhou. Yangzhou has been a place of leisurely life since ancient times. The ten miles of spring breeze and the green mountains are the background of life in Yangzhou. The elegance here is integrated into music, chess, calligraphy and painting, poetry, wine, flowers and tea, making "slow" the unique charm of Yangzhou. Come to Yangzhou during the holidays and stay at Atour Hotel to experience a leisurely and slow spiritual journey.
Guest User
A Few Wood Suite
Stayed in Mar 2024
Family
15 review
Outstanding
Posted on Mar 31, 2024
I have stayed in this hotel twice in Yangzhou. Atour never disappoints. It is very close to Dongguan Street. This time I came to run a marathon. The front desk was very considerate and prepared breakfast early in the morning. They also sent functional drinks. The key point is that they also sent breakfast. I am very grateful to the brothers and sisters for their careful preparation. I must give a good review. Yangzhou is a good place. I will come again next time.
Original TextTranslated by Google
Response from Property: Wow, thank you for giving Duoer a five-star rating! 'Fireworks in March in Yangzhou', in this quiet place hidden by the ancient canal, you only need to walk five minutes to the Dongguan Street Cultural District. Looking forward to meeting you next time!
Guest User
A Couple Of Wooden Bed Room
Stayed in Feb 2024
Friends
1 review
Very Good
Posted on Feb 18, 2024
The drip coffee in the minibar is good, it would be better if there was some welcome fruit
Original TextTranslated by Google
Response from Property: Dear Duo friends, Duoer feels that life is like a cup of strong wine. Without repeated distillation, it will not be so delicious. Just as you like Duoer like this, it is the greatest encouragement to Duoer who keeps working hard. But dear Duo friend, you like Duoer so much, can you give Duoer a full score next time?
Guest User
A Couple Of Wooden Double Bed Rooms
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 21, 2024
This time is satisfactory, especially the pillow is very comfortable
Original TextTranslated by Google
Response from Property: Seeing the guest's full comments on Duoer, Duoer's heart was full of joy. It seems that the guest also likes Duoer's home very much! Duoer's home culture is neighborhood service, giving guests a full sense of ritual, allowing guests from afar to feel the warmth of home. I look forward to meeting you next time. In Atour, there is always unexpected warmth!
Guest User
A Couple Of Wooden Double Bed Rooms
Stayed in Dec 2023
Other
2 review
Outstanding
Posted on Feb 22, 2024
The environment is very good, the room is very clean, and there is a fragrant smell. The most important thing is that when you enter the room during the coldest time of winter, it is very warm. It seems that there is a constant temperature system, and the air conditioning is very powerful.
Original TextTranslated by Google
Response from Property: Seeing the guest's full comments on Duoer, Duoer's heart was full of joy. It seems that the guest also likes Duoer's home very much! Duoer's home culture is neighborhood service, giving guests a full sense of ritual, allowing guests from afar to feel the warmth of home. I look forward to meeting you next time. In Atour, there is always unexpected warmth!
Guest User
Superior Twin Room
Stayed in Mar 2024
Friends
5 review
Outstanding
Posted on Mar 23, 2024
Very good, all aspects are good
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your praise for Duoer! "Weiyang is separated by a river, and Zhongshan is thousands of miles away." We will continue to work hard to make every Jiangnan guest feel warm and comfortable with refined services!
Guest User
A Couple Of Wooden Bed Room
Stayed in Nov 2023
Couples
10 review
Outstanding
Posted on Nov 27, 2023
The location is good, just a few minutes' walk from Dongguan Street and Pishi Street, making travel very convenient. It's great to rent a small electric car in Yangzhou to go around and have a look. The Slender West Lake and Daming Temple are so great!
Original TextTranslated by Google
Response from Property: Thank you for your encouragement! Congratulations on unlocking the most "comfortable" travel mount for "Yangzhou is a dream of prosperity". We are also very happy about your beautiful impression of Yangzhou!
We are always committed to providing warm and considerate service to make your trip more enjoyable. We look forward to serving you next time!
Guest User
Superior Big Bed Room
Stayed in Nov 2023
Couples
6 review
Amazing
Posted on Nov 22, 2023
The hotel is located about 1 km from Dongguan Street and Geyuan, which is very convenient.
The service staff are all very nice and can solve problems enthusiastically.
The socket in the room is a bit useless, and the hair dryer is easy to fall off when plugged into that hole.
The hotel has its own parking lot with 4 charging piles, which is quite convenient, but one night all 4 charging piles were occupied (4 cars were not charging).
Original TextTranslated by Google
Response from Property: Dear guests, your recognition is like a warm breeze that blows our team's heart. We carefully create perfect supporting facilities to provide a comfortable and warm "home" for every guest who comes to the store. From the first time to the many times, our heart remains unchanged. Thank you for your feedback to us, and we will make special upgrades based on the feedback! Thank you for your support along the way!
Guest User
Superior Twin Room
Stayed in Nov 2023
Couples
25 review
Very Good
Posted on Nov 21, 2023
The location is very good. The hotel has its own parking lot and charging stations, which is very convenient for self-driving tours. The hygiene is very good, the room is quiet, and the service is also timely and enthusiastic, which is consistent with Atour's standards.
Original TextTranslated by Google
Response from Property: Dear Duo friends, your 5-point praise is like a warm smile, giving Duo unlimited motivation. Our team is committed to providing quality service, just to make every guest feel at home. From the first time to every time, our intentions are always the same, and we hope that you will have wonderful memories every time you stay! Thank you for your support along the way!
Guest User
A Few Wood Suite
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 12, 2024
Very satisfied, the facilities are very good, very clean, the service is also in place, the best is the breakfast, I didn't expect that Atour's breakfast is not very traditional, only Chinese cheap breakfast, there are many choices, both Chinese and Western, and there is freshly ground coffee, which is not much worse than a five-star hotel
Original TextTranslated by Google
Response from Property: A beautiful day starts with a five-point praise. Seeing you praise every advantage of Duoer so attentively, Duoer is grateful. It is precisely because of the support of guests like you that Duoer has more motivation to do better and provide better services to more guests. Your encouragement is the driving force for Duoer to move forward. We will definitely keep it up and look forward to meeting you again. Please remember to come home often!
Guest User
Superior Big Bed Room
Stayed in Nov 2023
Couples
3 review
Posted on Nov 11, 2023
The room was leaking after 10pm, and we later moved to a twin room, which was also a bit unclean, with mold at the entrance and yellow stains on the sink. The hotel's soundproofing was not very good, and we could hear the sound of the upstairs people walking upstairs in the morning and the sound of the door closing and flushing.
Original TextTranslated by Google
Response from Property: Dear Duo, first of all, we are very sorry that your stay in our hotel did not meet your expectations. We are deeply sorry for the problem you reported and we take it very seriously.
Regarding the water leakage in the room at night, we are deeply sorry for the inconvenience caused to you. It was found that it was caused by the damage of the water retaining bar in the room. We have carried out emergency repairs on it. We are deeply sorry for the inconvenience caused to you and thank you for your understanding and patience. We regret that we did not fully meet your needs by changing you to a twin room in an emergency. Regarding the room hygiene issue you mentioned, we have strictly supervised the cleaning team to thoroughly clean the relevant areas to ensure that similar problems will not occur in the future.
Regarding the sound insulation issue you mentioned, we recognize that this may have affected your rest quality. We will conduct an internal assessment and explore possible solutions to improve the sound insulation.
We are very grateful for your feedback, which is crucial to our continuous improvement of our services. We hope to have the opportunity to serve you again and prove to you our commitment to providing high-quality services to our guests.
If you have any other questions or need further assistance, please feel free to contact us. We look forward to you giving us the opportunity to improve and serve you again. Duoer once again sincerely apologizes for the inconvenience caused to you.
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