Apple Tree Resort and Hotel Reviews

The room is fine, its just that when I request for cleaning, they did floor sweeping only as its beyond 5pm and no housekeeping is available. But when we came back, the room smelled like poop. 😒 we just clean the floor with a wet wipes since they cant do anything as the housekeeping is only available during 8-5pm 🙄 Bathroom has no bidet too 😔

Nothing in expiation no location every thing was old and not clean and aircon noisy not cooling and many things

We stay for 2 nights..facilities was okay, other services like airport pick up is not available and front desk told us iTs not updated in the online, upon check out i forgot our towel, and when we call the next day they are telling its’s not there😔, about the free breakfast it should be buffet but instead they gave us meal per person only..

Service is okay, staffs are courteous but very few servers at the resto. Not PWD and SC friendly hotel. No elevator and no hot shower 😒 No slippers as well.

Stayed here after getting a late flight into the airport. Nice pool but expensive for what it is.

The hotel room was very dirty, with dusty beds, bugs all around the room, and a very hot shower. And the food is dry, and we went to a reunion but the food was cold. The only almost good thing was the pool.

We always enjoy our stay at Appletree! We love the staff, the location, the food,and of course the newly upgraded rooms! Opol Beach is a great place to spend as a couple or a family! Located in between the airport and the city of Cagayan De Oro! Great value for your money! Thanks!

Dirty room. Dirty beddings. Seems like not replaced with a new one when I entered the room. The comfort room is also dirty. The place is just okay. The staff is not that approachable. The food is just okay, not worth the price. Just my own opinion.

Worst customer service you’ll get with the front desk on duty, Lyka and her companion, I think it’s her supervisor on duty 11-2-24 4:30pm. claiming it as a a busy day. . Very inconsiderate and not minding customer’s appeal to consider adult with small kids to pass the other side of the gate going to the reception area, claiming it is an exit but pips cant still enter and exit the entrance area. If you don’t have somebody with you during your trip, you would have to go back all the way back to their front area just to pay for the entrance. Kesyo busy daw and daghan tao. Like ***, Hadlok man ug malusotan and mabayran. Inaana nani ka walay halin or market ang apple tree na maski simple hangyo dili man mahatag sa mga clients? Management pls do something about it, youve been here ages already not to give way simple appeal. Madaot imong bakasyon kng diri ka.

All staff are friendly and polite. Room are clean. Place is lovely to stay. Only one disappointment no WI-FI when we stayed. We need WI-FI to stay in contact with our family and friends abroad. We want to stay there again on our next holiday in CDO. Highly recommended. Thank you to all the staff specially in the restaurant team.

Pros: Check-in was fast and efficient AC was working well, water pressure was good, hot water available Clean towels Firm bed, pillows okay Buffet breakfast had limited options but with nice view of the beach Cons: Use of keys (rooms still had doorknobs), no secondary lock feature (barrel bolt) which was an issue raised with front desk; requested for another room, one with a working barrel lock but was told the only available room was at a much higher price; no other solution was suggested or given. Had to improvise with a clothes hanger just to have some sense of security. Room furniture were outdated. There’s mold and rust in shower fixtures, thin and dingy shower curtain.