Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
110 reviews
9.2/10
1 night
From € 44
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9.1/10
Great
YYuni LiangThe location is quiet and safe, not too far from the city center and tourist attractions. There's a food court just 2 minutes away with many breakfast options. It would be even better if there was a washing machine 😁. This place is suitable for backpacker groups as the rooms are spacious and the beds are large. It's also great for family tours.
GGuest UserFor the price, I think it is a reasonable option. However objectively:
1. The air-cons don't work well - one of them was leaking. The staff was helpful in sending contractor to fix while we were out but due to miscommunication (because we have connecting rooms) the ”fix” was made to the air-con that wasn't leaking as badly as the one we complained about. To be fair they offered to swap rooms but we are a family of 5 and it was a hassle to repack and move so we declined.
2. The hot water was very good despite some reviews. However the shower head in one of the rooms were such that they don't stay put so occasional splashes happened.
3. One of the rooms wasn't cleaned (we have connecting room) - the ”make my room” card wasn't available in one of the room so we hung on just 1 of the room and left the connecting door open, thinking that the cleaners would clean both. They only cleaned 1. I guess we could have outright told reception instead of assuming that the cleaners will clean both rooms since we left the connecting door open.
4. I paid for extra bed - but the bedsheet was dusty - they changed it (or at least vacuumed it) after the first night.
5. The beds were quite comfortable, they offered free bottled water and coffee sachets, tv worked, fridges worked, rooms were decent sized, wifi was ok - ample street parking, the lights were ok but one of the rooms had stark white lights instead of the warmer ones. Location was good, just off the highway and across the eateries in Bercham.
6. The staff were helpful and friendly. Despite the complaints they texted me and constantly called to check if we needed towels (because one of the room weren't cleaned) and they asked twice if we wanted to change rooms (we didn't because of reason stated above).
7. Suggestion - build a small ramp to go up to the hotel from the road if possible. It will be helpful for luggage and older folks / wheelchairs etc.
All in all, it was a decent stay. Price was competitive but cleanliness could be better - and air-con/shower heads can be better maintained.
AAnonymous UserI really love the room. The bed was very comfortable with the nice pillows. Duvet cover is lovely with the hotel detailing on them. Well done management. The bathroom is big with separate wet bathroom. Toilet came with bidet and automatic wash machine control system.
Breakfast buffet was really good spread and kudos to the f&b team with their amazing hospitality and services. Special shoutout to the staff Hattame for his great hospitality and service. Good ambiance too. Rooftop pool was small but it’s clean and overlooking the airport. There’s a lifeguard and staff around.
On the other hand i was very disappointed with the cleanliness at the coffee counter in the room. Total disaster for such a brand new hotel. The dust are so thick on the fridge and all over the coffee cabinet. So disappointing and disgusting. Housekeeping manager or management should check on their staff works.
Kettle was not clean properly and there is a left over water in the kettle, obviously not clean from the previous guests. Totally unacceptable for so call 5* hotel. Front desk staff was not friendly and gave me a fake smile and I was not feeling welcome at all. One of the female staff wearing worn out shoes and making so much noise while she moving around the reception which i find so annoying and what a poor grooming and service standard for a hotel. She not even smile at me while I was there at the counter for the check in.
Overall I was happy with the comfort of the room and parking area was very convenient for me. Hopefully the management take note of my feedback and hope for the improvement of my next visit otherwise will be my last visit.
Thank you.
LLixiaoyao1109Just a few hundred meters from the hotel, there's a 'Changjiang White Coffee' shop open during the day. Across from it, there's a Chinese restaurant that's open for dinner – a perfect combination. If you don't want to venture far, these two places have you covered, and the food is delicious too.
GGuest UserAlthough I only stayed one night in Ipoh, it left a lasting impression. The hotel's main advantage is its convenient location. The rooms are spacious, and there are plenty of dining, entertainment, and shopping options nearby. My friends and I had a wonderful time.
AAnonymous UserHotel Regal Vista offers a comfortable stay with a welcoming atmosphere, convenient location and the essentials for a relaxing trip. It is a practical choice for travellers who want to explore the surrounding city while having a pleasant place to rest. After a day of sightseeing, shopping and enjoying local food, returning to a comfortable room makes the experience even more enjoyable and memorable.
KKhyraa zhaharA Wonderful Stay at Kingston Hotel 15
Kingston Hotel 15 offers a welcoming atmosphere and a pleasant accommodation experience. The staff are friendly, professional, and attentive, creating a positive impression throughout the stay. The hotel is a convenient choice for both business and leisure travellers looking for comfort and good hospitality.
The overall experience was pleasant, and the welcoming service made the stay even more enjoyable. Highly recommended to anyone looking for comfortable accommodation and friendly service. Would definitely consider staying here again!
GGuest UserLocation is good - walking distance to popular food places. However, there is a confusion for grab pick up point. The grab will wait at the main road instead of the apartment lobby. The place is clean but rather old. Needs some maintenance. only bath towels given - no floor or hand towels. Digital TV - so can watch youtube and Netflix.
SSherine OoiThe overall experience from checked in and the conversation with the support is good. Information given is sufficient too.
I didn’t park at multi storey car park, end up just to pay extra parking at visitor parking and no need to round up to multi storey car park.
Only aircond at living hall need to improve the cold, seem not cold even on for few hours. The rest are good. Sofa got some dirt with the dust and some biscuits. Not well clean.
Definitely will recommend to friends.
AAnonymous UserWorth the price you pay! Great location, just beside the highway. Everything is clean, aircond was functioning well, the room is nice. It’s just that the small fridge is not functioning and the water pressure is kinda slow. But I don’t really mind. The front desk was also nice. I will reconsider staying at this hotel again for a short staycation.
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