EEvseev AlexeySometimes you stumble upon places where you instantly feel at ease. This hotel turned out to be exactly like that.
From the very first minute, you can feel a special atmosphere—everything here is clean and tidy, as if someone lovingly cares for every single detail. The staff’s smiles are genuine, not just following a manual. The moment a question or a minor issue arises, it’s already being resolved, quietly and swiftly, as if they somehow knew in advance what you might need.
There’s none of that usual tension where you constantly have to watch your belongings. The people around are kind, and the vibe is very homely. The staff are always nearby and ready to help, yet completely unobtrusive.
I felt less like a guest and more like I was at home. It’s rare for a hotel to leave such a warm, lasting impression.
Of course, there were a few minor rough edges too.
I stayed on the second floor, and the transformer nearby was quite noticeably noisy. It didn't ruin the stay, but the background hum was a bit distracting, especially in the evenings. Just a little technical detail, which is a pity.
There was a weird thing with the towels. First there were four, then three, then two... and at some point, only one was left.
I had to go down to the front desk and ask them to bring a proper amount—so that I could comfortably dry both my hair and body. To the staff's credit, the problem was solved quickly and without any fuss.
They gave us three beach towels and three bath towels )))
My room was the last one in the lineup, so by the time they reached it, housekeeping probably had no energy left—I can totally understand that.
Now, the breakfast situation was a bit more disappointing. You’ve already paid for everything, you're sitting there plating your food... and a staff member walks up to you: ”Hello, could you please pay for breakfast?” You explain that you’ve already paid. A couple of minutes later, another person comes over with the exact same question.
Three different people came up to question me, and I felt so embarrassed 😔
This leaves you with a slight feeling as if you're being suspected of something. It kind of ruins the mood. It feels like they just need a simple system—like wristbands or stickers—so guests can enjoy breakfast in peace without having to explain themselves every time.
Even so, these little hiccups couldn't overshadow the overall warm impression of the hotel.
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