Art Hotel Museo Reviews

The hotel is located in a remote area away from the center of Florence, specifically in the suburb of Prato. By car, it’s a 30–40 minute drive via a toll road. Alternatively, you can take a bus first and then a train to Florence. The rooms are cozy and clean, though I did encounter an insect—though it didn’t bother me much. Unfortunately, there was no free kettle or water, only a paid minibar in the fridge. The staff, however, were friendly and welcoming.

First off, great crew at the front desk. Whether it’s answering my calls requesting the ironing board, or calling a cab for me the day of my departure, they were always available and willing to help. The issue is they might have overdone it in one instance when I put a note on the room door before leaving asking not to be disturbed and came back to see someone had gotten into my room, changed sheets and towels + “arranged” my stuff. Nice intention but got me confused looking for certain things. The gym was also a little disappointing: tiny, very limited equipment and only fit for one person at a time. It’s really a space to do yoga and stretch, with one treadmill. But it helped nonetheless. The real elephant in the room was the location. I found this hotel looking for a place in Florence and this is very misleading from the booking platforms. The city is Prato, there are no Ubers, public transit tricky to navigate (walk 10-15 minutes + take 2 buses and a train to get to Florence in a trip that totals 1h30 min on average) and taxis are rare + expensive (the cheapest I paid was 50€ for a 13 min trip to the airport). Not to mention most taxi drivers are clearly scamming you because they know you’re desperate, turning off their meters and asking you to pay cash. Overall, not my most memorable experience and would only recommend if you’re staying in Prato. If you plan to visit Florence and are tempted to book a cheaper hotel north of the city, think twice.

Good experience. better if the rooms have good walls. We heard all the things from next door.

Just excellent

Good location and good price

The stay experience is very comfortable. The room is very warm and feels like home. The bedding is soft and I slept soundly. The view outside the window is also beautiful, which makes people feel happy. The staff is considerate and always smiling, which makes people feel warm.

Pros - Clean bathroom - 24-hour front desk staff - Close to McDonald's Cons - It's really far from downtown Florence, so it's hard to go out - Taxi from Florence airport to accommodation costs 39 euros - No infrastructure nearby - Poor soundproofing - Water is paid - Hair dryer malfunction issue Overall - You won't come here when you visit Florence. I recommend finding accommodation near Santa Maria Novella Station.

The hotel is classically decorated and quite standard. The parking lot is charged and there is a dedicated parking lot. The hotel network is not very good. I stayed there for one night on a business trip. I don't know much about the surrounding facilities.

I always bring my kids here to stay for a day or two, just like on vacation. At least we stay in a hotel. The kids get up and eat breakfast by themselves, and I don't have to worry about them. They just need to sleep.

I stayed for three days and forgot to take pictures. First of all, the hotel has a good location, with restaurants, supermarkets and art galleries nearby. Secondly, the room is relatively large, which is rare in Europe. Finally, the front desk service and breakfast service are very good. It is a cost-effective hotel.

There is a kettle and the bathroom is heated.

I didn't ask for it and was given a room for disabled people. I don't think it's fair after the price I paid. Thumbs down

Hotel facilities are too old, other things are OK

Room hygiene clean