Name: Pullman Paris Centre - Bercy
Address: Paris, France
Rating: 8.9

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United Arab Emirates

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This hotel was exceptional. Firstly the lady at check in desk Yulia was very friendly and Jack was very welcoming. The hotel has a very nice lobby with a Lavazza there so convenient to grab a coffee. The room was very spacious and there was a small cake for my wife's birthday by chef. The beds were comfortable and very big which was nice. The location is absolutely outstanding the best thing is the subway station which is literally 5 minute or less walk. Xintiandi is very close by taxi and all other prime locations. I did like a late night delivery of food and the robot bought it to the room which was great to see. Lastly the breakfast was very nice it has many western option from cereals to different pastries and also very nice fruit selection and juices. Thank you to all the staff including Ben who was very friendly. The hotel staff speak English which really helped our trip. Definitely book again.

Very busy hotel, reached at 1.45pm and there was a queue to check in. The counter was split into left and right so it was quite confusing as people tried to cut queue. Male staff saw their locals cutting queue but did not tell them to queue and proceeded to attend to them first.
Female staff that attended to us said that the room was not ready (although check in was 2pm and it was after 2pm). Asked to add us on wechat so she will send a wechat message to inform when the room is ready. However, went out till 9pm and still no message from the staff. Had to go to the counter to ask directly again. Toothbrush set provided at counter if needed.
Although there were 3 lifts, the lifts were slow.
Room was spacious, but would prefer the pillows to have be harder. Both pillows will sink to the bed even after stacking. Toilet flush was weak, need to double flush usually.
To access the gym and pool, go to the main lobby and walk to the other side. Spacious gym with pilates reformer and trapeze included. Spacious indoor pool, compulsory to use swim hat.
No washing machines available, only paid guest laundry services.
Hotel is about 2 min walk to the metro station line 1 exit 5 with stairs access. Also very near the railway train station, about 5-10mins via pedestrian crossing.

The hotel is dated, so a lot of the amenities have been thoroughly used. The lockers and changing area for the swimming pool is very old and disgusting. The pool is very nice still though. The workout room is old but very useful. The room itself is nice but once again, showing its age. If you are ok with dated hotels, but still great service, you will love this hotel. If you want to pay the same price but just get updated everything try a newer hotel. Also if you think it’s near the train station… it’s still about a 10-15 min walk from it. If it’s hot or raining, you will suffer a bit. Metro stop is relatively close.

Location was excellent. Nice environment. Just beside roll of shops & restaurants. Especially thanks to hotel front office Mr. 小李 and Ms. Lily for helping us with the delivery couriers.

The hotel is very close to the subway, making it incredibly convenient for getting around. The rooms are clean and well-maintained, and the service was excellent. There are plenty of dining options nearby, offering a wide variety of cuisines and price ranges. It's perfect for both budget and business travelers.

Great hotel for a business stay or staying central in Downtown - the view from Executive room is pretty good but not spectacular as Burj Khalifa is not so front and center.
Amenities are good, we especially enjoyed the squash court and gym with an actual Smith Machine - beats other hotels that usually stock up 10 dumbbells and 5 treadmills.
Had an issue with an iron, which they quickly addressed - but apparently there is just a single socket for that EU-style plug. Weird they do not stock irons with UK-style plugs which are used in UAE.
We also noticed some mould around bathtub which irked us a bit. Otherwise cleaning was good.
This was our honeymoon trip and they left a small cake and a lovely card on our arrival, along with some balloons - a sweet gesture which we appreciated. Balloons were not removed the next day however but that is fine, maybe some couples enjoy them (haha).

Our stay was excellent, the location is good, there’s metro station that’s near by walking. The breakfast & Executive Lounge were all excellent 💯

Отель неплохо расположен- рядом с аэропортом, выездом на две основные трассы вдоль города, рядом станция метро, выход из отеля прямо в торговый центр. Очень большой номер из двух комнат и кухни. Однако, есть и существенные минусы: 
- тонкие окна и очень шумно за окном даже ночью
- жесткий матрац
- в номере было душно, кондиционер не регулировался по температуре
- проход на зватрак через подземную парковку
- необхиодмо стоять в очереди ожидая столик на завтрак
- сам завтрак не впечателяет. Выбор блюд не большой со средним качеством и долгим ожиданием.

First off, the location is incredibly convenient. Montparnasse Metro Station is just a five-minute walk away, making it easy to reach any part of Paris. The front desk service was also quite good, and the facilities were very comprehensive. The free mini-bar was a pleasant surprise, and the security measures were excellent. However, the biggest drawback was the hotel's hygiene, which was genuinely concerning. Upon arrival, I even found residual body hair on the bedsheets and duvet cover. Luckily, I had brought my own. Room cleaning was only average, and the mini-bar wasn't restocked for two days after its contents were used. Overall, there's significant room for improvement.

Excellent location with a fantastic view; watching the Eiffel Tower sparkle from our balcony at night was a real highlight. However, the room's soundproofing was poor; we could clearly hear noise from the neighbors and the street outside. The breakfast was very good, with a wide variety of options, and the fresh-squeezed orange juice was absolutely delicious. Service was just average. At 5 PM, check-in time, I was told our room wasn't ready. It was only after I complained that they bothered to check and then informed me it was actually ready. I suspect if I hadn't pushed, I would have been waiting even longer. It felt like service quality declined significantly when the hotel was busy. The main issue, however, was a very strong urine smell in the bathroom. It was incredibly obvious, and frankly, I don't know what the problem was. Out of all the hotels we stayed at during our two-week trip across France, this was the *only* one with a hygiene problem like this.

The people were fantastic! Very helpful and accommodating and deserve good tips. The location is nice, not that close to EiffelTower but close to park and restaurant choices. You need to learn the metro and bus system in order to visit Paris or if you have a family just Uber. Two big issues: the indoor pool water is cold and my 11 year old refuses to swim in it. A pool was a huge selling point and ended being unusable. The place caters to families, and a 24 hour payable washer and dryer would be very useful on the premises. Otherwise, the beds are very comfortable and I definitely recommend staying there as a couple or with family.

Pullman

Columbus

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