Embrace the perfect blend of modern sophistication and infamous Florentine charm at Hotel Indigo Florence, our 4-star lifestyle hotel nestled in the historic Santa Maria Novella neighbourhood. Beyond the famed, nearby Duomo and Uffizi, embrace the city's artistic heritage as you explore gems like the Basilica of Santa Maria Novella, and absorb the local vibe of this Tuscan capital.Savour exceptional cuisine at our restaurant, Binomio, featuring a beautiful wine cellar for intimate tastings. Host memorable events in our elegant meeting spaces, designed for both small gatherings and larger gatherings. Inspired by Florence's artistic heritage, our exceptional rooms and suites are uniquely designed to seamlessly blend comfort and contemporary elegance.With upscale amenities and lush gardens, we blend luxury, creativity and comfort to bring you an unforgettably authentic Florentine experience.
"⭐⭐☆☆☆ 2/5
Nice room, but hidden fees and disappointing location
The room itself was beautiful — clean, stylishly decorated, and comfortable for a solo traveller, even if it was a little smaller than expected. So credit where it’s due: the physical space was lovely.
Unfortunately, a few things really affected my stay. I was asked for a €50 per night deposit upon check-in, which came as a complete surprise. This was not mentioned anywhere when I booked, and it hit hard as a solo traveller on a tight budget. I lost €100 before I even saw the city, and it honestly dampened the whole experience.
The staff at check-in were cold and not welcoming at all, which made the arrival feel awkward. Thankfully, check-out was much better — the person on the desk was kind and friendly, which helped leave things on a slightly better note.
As for location: it’s not ideal. The hotel is tucked behind the main train station down some pretty dirty, sketchy-feeling streets. It’s about a 20-minute walk to the Duomo, and for the price I paid, I expected to be much closer to the centre.
Overall, the hotel itself is fine — but in the wrong location and definitely the wrong price bracket. Unless the prices come down and they’re more transparent about deposits, I wouldn’t stay here again."