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"Overall stay was very good with excellent location and amenities. Important with functioning room fixtures and maintenance. Front desk upgraded us to corner golf view room which was unexpected. We were very happy as hotel is just next door to the mall. The best breakfast spread with the live teh tarik crew. Also we enjoy the live relaxing music @ lobby after the day shopping ended."

"Decent stay with a great location, but some maintenance issues. The bedsheets are quite worn out, and the shower isn’t functioning very well, which affects comfort. That said, the location is a big plus — surrounded by many eating places, and there’s even a 24-hour nasi kandar nearby where you can get really good roti prata anytime of the day. Good for short stays if location and food convenience matter more than room condition."

"nice buffet nice room is big spacious . swimming pool kids area tends to be crowded on sunday no lifegaurd so can be quite uncontrolable tooan kids"

"The apartment was clean, fresh and spacious with 3 bedrooms, lounge, dining, kitchen and outdoor laundry area. The apartment was fully equipped including tv and wifi. The apartment complex has a 24-hour convenience store plus a few small restaurants. The apartments are a 2-3 minute drive to the IOI City Mall which has all the main retail stores including a supermarket."

"I arrived at the hotel late at night, and the reception team was already waiting for me. I highly recommend informing them about your arrival time in advance — it makes the check-in process very smooth. The check-in itself was fast and easy. No one escorted me to the room, which is probably not part of their service standard. It wasn’t a problem, but it would have been a nice touch. The room was clean, spacious, and completely free of cigarette smell, which is very important to me. Housekeeping was done daily, and the staff did their job very well. Breakfast is served until 10:30 AM, which is great because I was able to sleep well and still enjoy breakfast. There are not many vegetarian options, but you can ask the chef to prepare rice or noodles separately for you. The staff is very attentive and polite. The team genuinely tries to anticipate guests’ needs, and you can really feel their care and professionalism. The swimming pool and fitness center are located away from the main building, which is actually a big advantage because the area stays quiet and peaceful. There was no hair conditioner in the bathroom at first, but after I asked for it, the staff replaced it very quickly. Another nice bonus is the complimentary coffee at the Park Bar from 4 PM to 6 PM — don’t miss it. The hotel also provides an airport shuttle service, but there is no night schedule, so it’s better to contact the reception in advance to arrange your transfer. I would be happy to return to this hotel because of the high level of care for guests. Your team is doing an amazing job!"

"We had a very pleasant stay at the hotel. The room was clean, well-maintained, and comfortable. The staff were professional, friendly, and always ready to assist. The facilities were excellent, and the overall service exceeded our expectations. Highly recommended for both business and leisure stays."

"Everything was wonderful"