JI Hotel (Shanghai Hongqiao Aegean Sea)

I came here for the chain brand's standardized service. But at about 1:00 a.m. that night, there were people yelling, crying, and making a scene in the corridor. There were also fights and screams. It didn't stop until 7:00 a.m. Several guests in the surrounding rooms have contacted the hotel management, but they are still not giving in and don't show any signs of wanting to take dictation. We also called the front desk and asked why they didn't call the police? The hotel said it was someone else's family affair and they had no right to interfere, but the core of the incident was that they committed acts of personal injury in a public area, which not only affected the rest of the surrounding guests, delayed everyone's itinerary, but also threatened their safety. I was really angry and felt that the hotel's handling of the situation was inappropriate. As a result, I was in a very bad mental state on the day I checked out. My wisdom tooth started to get inflamed and had to be removed yesterday. This is something I cannot tolerate or understand. Please give an explanation to the innocent guests, otherwise we will see you at the Consumers Association.

The room is relatively new, there is no problem, but the air conditioner is noisy when it is turned on to the maximum warm wind, but it is acceptable. Front desk service is available, and takeaways are delivered to your door by robots.

Overall quite satisfied, good service.

The room is clean and sanitary with complete facilities. I like the layout very much. It has a style. The lobby is spacious and very suitable for office work. The front desk was very warm and sent tea. It was really good. Recommended experience👍

The scenery outside is good. The hotel looks luxurious and the stay is very good.

The front desk service attitude is very good, the room is very clean, the breakfast is delicious, there is a robot to deliver the food, the aunt is very enthusiastic, the service is very thoughtful, and the environment is good