Yan An Hotel

Yan An Hotel Reviews

Yan An Hotel

No.1111 Yan'an Middle Road, Shanghai, ChinaView Hotel Details
Yan An Hotel
Yan An HotelYan An HotelYan An Hotel
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Yan An Hotel Guest Reviews

4.4/5
Very Good
5212 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(5212)
Positive reviews(4955)
Reviews with photos/video(827)
Easy to get around(779)
Convenient location(482)
Classy environment(450)
Close to metro(314)
Average sound insulation(197)
Friendly front desk staff(149)
Perfect for business trips(78)
Negative reviews(257)
Guest User
Guestroom (Double Bed) (Special Promotion)
Stayed in พ.ค. 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on 29 พ.ค. 2024
I stayed at the North building. There is a staircase to access the lift. With the big luggage is not so convenience.
Response from Property: Dear guest: First of all, thank you for informing us about the problems you have encountered during your stay at our hotel. We are very sorry that we did not meet your expectations and please allow us to express our sincerest apologies to you. We will also use your input in upgrading our hotel facilities and services. We hope to have the opportunity to serve you better in the near future!
Gilbert Goo
North Wing Standard Room (2 beds)-no stars
Stayed in มี.ค. 2024
Business travellers
35 review
5.0/5
Outstanding
Posted on 25 มี.ค. 2024
Excellent location. The hotel is just walking distance away from the new Apple store at Jingan Park.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your comments here. We are pleased to see that you enjoyed your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
East Wing Standard Twin Room (no stars)
Stayed in พ.ค. 2024
Family
2 review
5.0/5
Outstanding
Posted on 29 พ.ค. 2024
Excellent location, love the hotel garden and it’s convenient access to subway station, JingAn Temple, and JingAn Park.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your comments here. We are pleased to see that you enjoyed your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
East Wing Standard Queen Room (no stars)
Stayed in พ.ค. 2024
Business travellers
59 review
2.7/5
Posted on 20 พ.ค. 2024
Great location for the price but the cleaning lady woke me up 3 times asking to clean the room, I told her NO each time but she kept coming back. The reason I stay at hotel is to sleep! Also the air conditioning didn't work at all.
Response from Property: Dear guest: First of all, thank you for informing us about the problems you have encountered during your stay at our hotel. We are very sorry that we did not meet your expectations and please allow us to express our sincerest apologies to you. We will also use your input in upgrading our hotel facilities and services. We hope to have the opportunity to serve you better in the near future!
Guest User
Guestroom (Double Bed) (Special Promotion)
Stayed in พ.ค. 2024
Couples
1 review
3.7/5
Posted on 28 พ.ค. 2024
Hotel at great location but the property is dated and does not seems up to the standard of any international 4-start hotel which it claims to be.
Response from Property: Dear guest: First of all, thank you for informing us about the problems you have encountered during your stay at our hotel. We are very sorry that we did not meet your expectations and please allow us to express our sincerest apologies to you. We will also use your input in upgrading our hotel facilities and services. We hope to have the opportunity to serve you better in the near future!
Guest User
North Wing Standard Room (Double bed)-no stars
Stayed in พ.ค. 2024
Solo travellers
2 review
3.0/5
Posted on 13 พ.ค. 2024
I would not call it a 4 start hotel; it was very average. I had bigger expectations. The staff is not very welcoming and they seem to have an “I do not care” attitude. At arrival I learned that my room is in another building so if you book with them maybe they will just place you somewhere else… When I arrived I was told my room is in another building, I needed to exit the hotel and carry all the luggage myself (no one offered to help). If you have problems carrying I would not recommend it, I needed to bring the luggage one floor up myself to be able to use the elevator to the 4th floor. The room was decent, even though there was no ventilation in the bathroom. Overall, I would call it a very average stay, quite a few disappointing moments (including being woken up by the room service twice the same morning and lack any possible communication other than in Chinese), decent location and an OK stay overall. Nonetheless, if you really want to have a 4 star experience, please choose another place. Sadly, I will not be returning.
Response from Property: Dear guest: First of all, thank you for informing us about the problems you have encountered during your stay at our hotel. We are very sorry that we did not meet your expectations and please allow us to express our sincerest apologies to you. We will also use your input in upgrading our hotel facilities and services. We hope to have the opportunity to serve you better in the near future!
Guest User
East Wing Standard Twin Room (no stars)
Stayed in ต.ค. 2023
Family
1 review
4.5/5
Great
Posted on 10 พ.ย. 2023
Very convenient location. Close to subway. We used a lot. Good breakfast fast have a lots of Chinese food. We like it. Thank you.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your comments here. We are pleased to see that you enjoyed your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Elena from China
East Wing Standard Twin Room (no stars)
Stayed in เม.ย. 2024
Solo travellers
15 review
4.7/5
Amazing
Posted on 27 เม.ย. 2024
Located in a walking distance from Jing'an metro station, restaurants etc. Many rooms view isn't great, say in a few meters there is a dormitory windows, in case you are going to use this hotel for vacation, might be disappointed. I just slept there 1 night, so it was fairly good, pretty quiet despite of a big road right there. I stayed in the east wing, so it was far from the road, and I had a good sleep.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your comments here. We are pleased to see that you enjoyed your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
Deluxe City-view Queen Room
Stayed in เม.ย. 2024
Couples
2 review
4.0/5
Very Good
Posted on 16 เม.ย. 2024
The location is convenient, the room is spacious, blocked sewage but fixed after reported to the reception. Lost my ordered fruit in the outside shelf of hotel gate, overall good experience.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your comments here. We are pleased to see that you enjoyed your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
STADLER ZARCONE veronique
Deluxe City-view Queen Room
Stayed in ต.ค. 2023
Solo travellers
15 review
5.0/5
Outstanding
Posted on 25 ต.ค. 2023
Excellent. The room service to keep the luggage is very nice. Room big and nice. Nice view.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your comments here. We are pleased to see that you enjoyed your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Talha Shaffi
North Wing Standard Room (Double bed)-no stars
Stayed in ต.ค. 2023
Couples
19 review
3.7/5
Posted on 9 ต.ค. 2023
MOT A FOUR STAR HOTEL AT ALL! I don’t know why it is a trip.com recommend hotel, very alright. The only positive thing is that it is exactly 5 minutes walk from Jing’an subway station. Rooms are very okayish. The hotel is overall very Chinese style.
Response from Property: Dear guests: First of all, thank you for spending your precious time to leave your comments here. We are very pleased to see you satisfied with the occupancy experience. We will also take your advice when improving the facilities and service level of our hotel. We welcome you to visit our hotel again in the near future, and continue to provide us with valuable advice and suggestions!
Guest User
Business Queen Room
Stayed in เม.ย. 2024
Solo travellers
6 review
4.5/5
Great
Posted on 6 เม.ย. 2024
Central and affordable hotel in Jing'an. Tbh it's a pretty good deal and close to a lot of great locations and metro. The only thing is that the mattress is pretty hard.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your comments here. We are pleased to see that you enjoyed your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
navin
Business Queen Room
Stayed in มี.ค. 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on 15 มี.ค. 2024
Good service and clean hotel. Perfectly located opposite Jingan temple. Heard of downtown Shanghai. Lots of eating options and access to both airports.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your comments here. We are pleased to see that you enjoyed your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
North Wing Standard Room (Double bed)-no stars
Stayed in มี.ค. 2024
Business travellers
59 review
4.2/5
Very Good
Posted on 1 เม.ย. 2024
Great location, fair for price. Walls are thin, so can be a little noisy, but I'd stay again.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your comments here. We are pleased to see that you enjoyed your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Palvi Babbar
East Wing Standard Twin Room (no stars)
Stayed in พ.ค. 2024
Business travellers
4 review
3.0/5
Posted on 31 พ.ค. 2024
east wing rooms are not clean. my collegue got insect bite infection
Response from Property: Dear guest: First of all, thank you for informing us about the problems you have encountered during your stay at our hotel. We are very sorry that we did not meet your expectations and please allow us to express our sincerest apologies to you. We will also use your input in upgrading our hotel facilities and services. We hope to have the opportunity to serve you better in the near future!