Yusen Mountain Forest ·Rafael Homestay (Shenzhen East Overseas Chinese Town Branch) Reviews
Yusen Mountain Forest ·Rafael Homestay (Shenzhen East Overseas Chinese Town Branch)
Building 12, Tianzhu District 8, Overseas Chinese City, Eastern China, Yantian District, Shenzhen, Guangdong, ChinaView Hotel Details
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Yusen Mountain Forest ·Rafael Homestay (Shenzhen East Overseas Chinese Town Branch) Guest Reviews
4.7/5
Outstanding
388 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(388)
Positive reviews(383)
Reviews with photos/video(222)
Classy environment(116)
Quiet & comfortable(40)
Perfect for kids(35)
Delicious breakfast(30)
Nice sea view(26)
(24)
Relaxing hot springs(21)
Offers pick-up/drop-offs(20)
Negative reviews(5)
Anonymous User
American-Style Vintage Hot Spring Room - Mountain & Sea-View, Garden-View (Terrace, pool) (Building a)
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 24, 2024
It was great to stay in this hotel! The staffs were nice and helpful, the room was super clean, and the view from the balcony was amazing! :)
The breakfast was simple, but it was pretty good overall! I will visit again next time!
Response from Property: This distinguished guest, welcome to your arrival, thank you very much for your recognition, I am very happy to bring you a wonderful stay experience, looking forward to your next visit, I wish you a pleasant trip!
We had a lovely time at the homestay and the host and staff were incredibly helpful. The surroundings are peaceful and you feel like you have the whole mountain to yourself. If we needed anything the host was just a message away and made sure we were well looked after. Having our dogs with us made for a relaxed getaway where we all got to be in nature enjoying the fresh air and silence. Will definately go back again.
Response from Property: Hello, thank you for your positive feedback on the location and service of the homestay. The homestay is situated near the mountains and the sea, with a unique environment. We have always been committed to providing guests with a high-quality stay experience. Each butler has undergone professional training, and your recognition has brought us greater motivation. We look forward to your next visit and wish you a pleasant journey
Christopher Norman
Comfy Family Friendly Hot Spring Room - Garden-View (Terrace, pool) (Building a)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Wonderful bed and breakfast with very helpful and amazing staff. The service was amazing!
Response from Property: Thank you for your praise and support, look forward to your next visit, I wish you a pleasant journey
Aixiaodekaikai
Comfy Family Friendly Hot Spring Room - Garden-View (Terrace, pool) (Building a)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
We spent a happy New Year's Eve here. The environment and butler service were very good. They also took care of the pick-up and drop-off. After checking out the next day, they sent us to the forest train. It was great and recommended! However, because the homestay is on the mountain, it is not convenient to order takeout. It can only be delivered to the security booth at the foot of the mountain. I heard that the private dishes here are good. I will try them next time I have the chance.
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6/16
Response from Property: Dear distinguished guest, thank you very much for sharing your review of this stay! We are committed to providing guests with low-key, humble, friendly and natural services and creating a relaxed and comfortable sense of belonging. Your praise is our driving force. We will always uphold the sincere and warm hospitality to create unforgettable moments of pleasure for every guest!
wing0108
Comfy Family Friendly Hot Spring Room - Garden-View (Terrace, pool) (Building a)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Facilities: Very new, the quilt and mattress are very comfortable, very quiet, my mother said she slept very well!
Hygiene: Clean, quite new.
Environment: The air in the mountains is very fresh, and the overall facilities are quite new! The European-style manor is very photogenic, and the restaurant tastes very good! My mother ate a lot.
Service: The housekeeper is very enthusiastic and responsible
Welcome fruit was provided when we entered the room, and we were given souvenirs when we left! Super heartwarming! Love it...
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6/14
Response from Property: Hello, dear guest. Thank you for your love for Lucerne Mountain Forest and your careful review. We are very honored to bring you a satisfactory stay experience. We provide you with a clean and comfortable stay environment and attentive and thoughtful service. It is our responsibility The responsibilities and mission of each butler are very happy to receive your praise and recognition! Looking forward to your next visit!
Guest User
Hot Spring Room - Mountain & Sea-View, Garden-View (2 beds) (Terrace, pool) (Building a)
Stayed in Dec 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The guy at the front desk was very nice and helped solve many problems. He was very patient! The overall hotel environment is also very good. You can take a hot spring bath. The scenery is very beautiful. It is very quiet when you sleep at night. It is very comfortable. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your love for Lucerne Mountain and your careful comments. It is a great honor to bring you a satisfactory stay experience. It is the duty and mission of each of our housekeepers to provide you with a clean and comfortable stay environment and meticulous and thoughtful service. I am very happy to receive your praise and affirmation! Looking forward to your next visit!
sarahhctc
American-Style Vintage Hot Spring Room - Mountain-View, Garden-View (Terrace, pool) (Building a)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The housekeeper at Rafael B&B is very friendly and actively responds to accommodation requests.
The living environment is quiet and beautiful, with mountain views and Dameisha sea views.
There is also a special car to pick you up, so you can come with confidence😍
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好.感謝您對琉森山林的喜愛以及您的細心點評,十分榮幸能為您帶來一次滿意的入住體驗,為您提供乾淨、舒適的入住環境以及細緻周到得到服務,是我們每一位管家的職責和使命很開心能得到您的讚美與肯定!期待您的下次光臨!
This experience is very satisfying. From all aspects, there are many things to note. In terms of service, the housekeeper is warm and thoughtful, and responds promptly, making people feel the warmth of home. In terms of facilities, the room is clean and tidy, well-equipped, and the bedding is comfortable, providing guests with a good rest environment. In terms of catering, the food is delicious and rich in variety, meeting the taste needs of different people. The geographical location is also excellent. In short, this accommodation experience is very good, highly recommended!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for sharing your review of this stay! We are committed to providing guests with low-key, humble, friendly and natural services and creating a relaxed and comfortable sense of belonging. Your praise is our driving force. We will always uphold the sincere and warm hospitality to create unforgettable moments of pleasure for every guest!
小盈盈
Comfy Family Suite - Mountain & Sea-View, Garden-View (Terrace) (Building b)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 10, 2025
I am very satisfied with the decoration of the room. It is large and elegant. It has two rooms and is very convenient for families. The mountain view outside the window is also beautiful. The housekeeper is very responsible and polite. The location is relatively remote, and 2 free rides are included to provide pick-up and drop-off service to nearby attractions or Dameisha. I originally thought that the house included a private hot spring, but it turned out to be a hot spring shared by the whole building on the first floor. I felt a bit disappointed and the hygiene was questionable, so I only soaked my feet, but the water was hot enough and very comfortable. Overall very satisfied.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for sharing your review of this stay! We are committed to providing guests with low-key, humble, friendly and natural services and creating a relaxed and comfortable sense of belonging. Your praise is our driving force. We will always uphold the sincere and warm hospitality to create unforgettable moments of pleasure for every guest!
Guest User
Hot Spring Room - Mountain & Sea-View, Garden-View (Double Bed) (Terrace) (Building B)
Stayed in Nov 2024
Family
2 review
3.7/5
Posted on Dec 30, 2024
Arrived early, the front desk service was good, and prepared fruit and coffee, good environment, many photo spots, high value for money. But the bathroom drain clogged the whole toilet wet, private kitchen tasty but expensive, ** can not go up the mountain to be aware
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay in our hotel and reporting the problem. We are very sorry to see that you mentioned that the water seepage is slow. The maintenance staff has started to investigate and repair, and will also conduct a comprehensive investigation of the water situation in each room in the future to prevent similar problems from happening again. We look forward to your visit again, and we will definitely give you a perfect experience.
Guest User
Hot Spring Room - Garden-View (2 beds) (Terrace, pool) (Building a)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
This B&B is perfect for getting away from the hustle and bustle, enjoying a quiet vacation and experiencing nature. The room is very clean, has a novel design and is well equipped. And the staff service is very good and considerate. Breakfast is very healthy and rich.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好!非常感謝您分享了此次入住的點評!我們致力於為賓客提供低調謙遜而親切自然的服務以及營造輕鬆自在的歸屬感,您的稱讚就是我們前行的動力,我們會一直秉承真誠、熱憂的待客之道為每一位客人創造難忘的愉悦瞬間!
ka ka law
American-Style Vintage Hot Spring Room - Mountain-View, Garden-View (Terrace, pool) (Building a)
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 30, 2024
It's a good choice to play in the water close to the ground. The hotel has upgraded the left sea view room. The room is so big and it is located on the mountain. If you want to get on and off the car, the hotel has a car to pick you up. There is a big grass field for children to run around. If you want to soak in the hot spring, just talk to the housekeeper about the return time. , immediately drain the water without worrying about hygiene problems. It may be more fun in summer. I will try it again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for sharing your review of this stay! We are committed to providing guests with low-key, humble, friendly and natural service and creating a relaxed and comfortable sense of belonging. Your praise is our motivation to move forward, and we will always uphold this Sincere and warm hospitality creates unforgettable moments of pleasure for every guest!
Guest User
2-bed Room With Garden View
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The homestay is well-equipped and provides thoughtful and meticulous services. It is clean and tidy with a beautiful environment, making guests feel the warmth and comfort of home.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your love for Lucerne Mountain and your careful comments. It is a great honor to bring you a satisfactory stay experience. It is the duty and mission of each of our housekeepers to provide you with a clean and comfortable stay environment and meticulous and thoughtful service. I am very happy to receive your praise and affirmation! Looking forward to your next visit!
Yuzhen
Hot Spring Room - Mountain & Sea-View, Garden-View (Double Bed) (Terrace) (Building B)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
🌿[Lucerne Mountain Forest Damei Salafiel B&B]🌿 💚💚[Slow and lazy life, enjoy the comfort]
🌟I am really shocked by the scenery here! The 180° floor-to-ceiling glass allows me to directly enjoy the garden and mountain views, and there is also a spacious terrace. Sitting on the terrace and drinking tea🍵listening to the gentle sound of the wind blowing through the leaves, and watching the sunset gradually set in the west is simply a kind of experience. Luxurious experience. Here, I feel the beauty of slow life and enjoy a comfortable, refreshing and lazy living experience. ☀️What wakes me up is no longer the noisy and disturbing alarm clock in the city, but the morning sun shining faintly on the bedside through the thick curtains. I can follow the call of nature and get up to welcome a beautiful day🌈, or I can continue to cover my head. Sleep on a soft and comfortable bed.
The B&B includes free breakfast, 🌽🥚🥛The simple and delicious food is what motivates me to get up early. Among them, the private dining restaurant has become the first choice for dinner. The exquisite dishes are very suitable for checking in and taking pictures. My most recommended👍Ginger Chicken🫚🐔 and Lobster Bamboo Noodles🦞
The service attitude of the staff is also very warm. They took the initiative to say hello and even recognized us when passing by, making me feel at home🥰. The housekeeper responded very quickly👍🫶🏻The service is considerate and there is a shuttle service🚗
🏡Every detail of my two-day stay made me feel comfortable and refreshed, completely away from the hustle and bustle of the city. If you want a place to relax and unwind, this is definitely the place! I highly recommend it to all my friends who want to experience comfortable living, you will definitely fall in love with it here! Come and enjoy this lazy paradise with me!
💚【Embrace the Slow Life, Luxuriate in Comfort】💚
🌟My jaw dropped! The 180° floor-to-ceiling windows unveiled a breathtaking panorama of gardens and mountains. Picture this: lounging on the spacious terrace, sipping tea 🍵, serenaded by the whispering leaves, and watching the sun melt into the horizon – pure bliss! Time slowed to a crawl, replaced by a delicious drinks of comfort, rejuvenation, and blissful laziness. ☀️ No more jarring city alarm clocks! Here, I woke to the gentle caress of sunlight peeking through the curtains. I could rise with the sun, ready to seize the day 🌈, or snuggle back into the cloud-like bed for a few more precious moments of slumber.
The complimentary breakfast, a simple yet satisfying spread of corn, eggs, and milk 🌽🥚🥛, was the perfect motivation to start my day. Dinner? The restaurant on the fourth floor was my go-to, a foodie's paradise with Instagram-worthy dishes. Don't miss the Ginger Chicken 🫚🐔👍 and Lobster Noodles 🦞 – they're divine!
The staff? Angels! Warm greetings, instant recognition, and genuine hospitality made me feel like royalty 🥰. The (keeper) guanjia was super responsive 👍🫶🏻, and the shuttle service 🚗 was a lifesaver.
🏡Every detail, from the fluffy towels to the gentle mountain breeze, whispered "comfort" and "relaxation." This place is a sanctuary, a world away from the hustle and bustle of city life. If you're craving a rejuvenating escape, look no further! I wholeheartedly recommend to anyone seeking the ultimate in comfortable living. Come join me in this lazy little slice of heaven!
Original TextTranslated by Google
6/10
Response from Property: Dear distinguished guest, thank you for your love for Lucerne Mountain and your careful comments. It is a great honor to bring you a satisfactory stay experience. It is the duty and mission of each of our housekeepers to provide you with a clean and comfortable stay environment and meticulous and thoughtful service. I am very happy to receive your praise and affirmation! Looking forward to your next visit!
Dabaoshiwonanpengyou
Hot Spring Room - Mountain & Sea-View, Garden-View (2 beds) (Terrace, pool) (Building a)
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
I didn't expect the villa apartment to be so comfortable. The view balcony was a surprise, it was especially nice to take pictures, and it was quite cozy to sit around the fire. The hot spring ♨️ was good, and the small pool for families was more suitable. The "Winter Solstice" trip was perfect, ^_^
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your love for Lucerne Mountain and your careful comments. It is a great honor to bring you a satisfactory stay experience. It is the duty and mission of each of our housekeepers to provide you with a clean and comfortable stay environment and meticulous and thoughtful service. I am very happy to receive your praise and affirmation! Looking forward to your next visit!