The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)

The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station) Reviews

The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)

Jiabin Road (Chengshi Tiandi Square), Shenzhen, ChinaView Hotel Details
The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)
The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)
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The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station) Guest Reviews

4.4/5
Very Good
769 review
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(769)
Positive reviews(730)
Reviews with photos/video(115)
Friendly front desk staff(88)
Large rooms(71)
Easy to get around(59)
Delicious breakfast(32)
Many amenities(29)
Convenient for shopping(22)
Close to metro(17)
Stayed multiple times(7)
Negative reviews(39)
明明
Superior Queen Room
Stayed in Jan 2024
Friends
11 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Very spacious and lovely front desk. The hotel is huge and AC is perfect and pp are super friendly. Very clean room and the mattress is perfect. Smell great.
Response from Property: Xiaobao is very happy to see your positive comments. Thank you very much for your recognition of our services. We always hope to provide the warmest and most considerate services to every distinguished guest, so that you can feel the warmth of our family members. It is our honor to provide you with a comfortable and comfortable rest environment during your trip, and we look forward to serving you again soon!
Guest User
Deluxe Room
Stayed in May 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on May 14, 2024
Thoroughly enjoyed my stay from the first moment. Was upgraded to a double room due to being a solo traveller. Staff were willing to help with any issue or question. And breakfast was delicious! Also the supermarket at the back of the building was very convenient and it is also located close to two subway stations. Would stay again and recommend to anyone!
Response from Property: Xiaobao is very happy to see your good comments. Thank you very much for your recognition of our service. We always hope to provide the warmest and most considerate service to every distinguished guest, so that you can feel the warmth of our family. It is our honor to provide a comfortable and cozy rest environment for your travel, and we look forward to serving you again soon!
Anand1515
Giant Screen Video Room (VIP Video member + one-click screen projection)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
We felt so comfortable from the minute we entered into the reception where Jenny and her team in reception. Jenny stood very supportive and well communicative for our every enquiries and needs regarding stay, food and extended her full help with smiling face Without hesitant she came forward to every help She is very professional, friendly and speaks good English too. Which made us feel like home Thanks for your hospitality
Johan
Superior 2-bed Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Was introduced by staff to the room. Spacious hotel with spacious rooms. Big good beds. Everything was working. Varied breakfast. TV channels limited but is normal. There's a small supermarket at the back of the block the hotel is in. I loved that I could open the window above the bath. Helpful staff. Seems to be popular for small conferences.
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Excellent support especially taking into account the language barrier. The manager name Jenny is too good. She goes out of her way to help.
Jun Hao
Standard Queen Room
Stayed in Jul 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Sep 11, 2023
Very good location literally centralised. Nice room and service staff. A hotel that won’t disappoint you. Will choose to stay here again next visit. 🙏
Sam Ma (Business traveler)
Superior Queen Room
Stayed in Jan 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
The Bauhinia Shenzhen Hotel Is a jewel of a boutique hotel in commercial Shenzhen next to the iconic Mix C shopping mall and accessible via the Grand Theatre MTR station. Jenny Liu, the manager who speaks proficient English ensures travelers are given a Warm welcome and dietary needs at breakfast looked after. The breakfast is delicious and great value. Rooms are clean, well furnished in a functional way with high ceilings And spacious. Windows let in fresh air and the rooms are equipped with all expected modern amenities. A robot delivers your take away from the lobby straight to your room. The Bauhinia is a great business hotel, offering quiet working environment and functional, clean and very accessible to the shopping mall across the street (no more than a five min walk). Jenny, the manager is a star and an asset to the Bauhinia hotel, incredibly dedicated, well respected by her team as a leader and ensures her team is focused to serve the traveler with a smile. Will book again soon. Thank you
Anonymous User
Family Room
Stayed in Dec 2023
Family
4 review
3.2/5
Posted on Dec 25, 2023
Clean and spacious room, but the whole place smells like cigarettes!!! When we told the staff, they were like 'meh' 😆 Toilet flush dint work properly. The lift smelled like rotten fish.
Response from Property: We sincerely apologize for the bad experience this stay brought to you! ! We will also strengthen the training of our staff to provide you and more guests with better and more personalized services in the future. We sincerely look forward to seeing you and your family and friends again.
Anonymous User
Giant Screen Video Room (VIP Video member + one-click screen projection)
Stayed in May 2024
Friends
4 review
3.0/5
Posted on Jun 2, 2024
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Hilda
Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Hotel rooms are clean and staff are polite and attentive
Grant
Superior Queen Room
Stayed in Feb 2024
Friends
14 review
4.5/5
Great
Posted on Mar 9, 2024
friendly responsive service from the front desk in English
kk
Superior Queen Room
Stayed in Jul 2023
Business travellers
32 review
3.5/5
Posted on Aug 1, 2023
The hotel is OK The hotel rate is acceptable The hotel breakfast price is quite competitive
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The location great nice
Bao hou
Standard Queen Room
Stayed in Mar 2022
Business travellers
54 review
3.5/5
Posted on Mar 25, 2022
Very good location, next to mix C luohu shopping mall ! The hotel is not new but acceptable for the price. It’s a bit potty that the hotel cal light up more, the room is spacious! It’s definitively a good surprise! Very good price quality ration.
Response from Property: Dear guests, thank you for your recognition of our hotel facilities and services, and share your praise in your busy schedule. Baoxuan hotel is located in Luohu business district, close to Shenzhen railway station, international trade subway station, Grand Theater subway station and Luohu port. The transportation is convenient. You can choose from the food street and large shopping malls. Look forward to the opportunity to serve you again!
Wushixian
Standard Room (2 beds)
Stayed in May 2022
Business travellers
26 review
4.0/5
Very Good
Posted on Jun 7, 2022
Always a good choice for business trip
Response from Property: Dear guests: Thank you for your support and affirmation of our hotel. It is a great honor for us to have your recognition. Looking forward to your next stay!