Spa hotels in Berlin

Very Friendly hotel and service. Early check in was possible and complimentary, same for luggage storage on the departure day. All amenities like coffee, tea etc were added as needed. Very rich selection of breakfast. Location very convenient for sightseeing of Berlin and the Main Station.

As good as advertised. A funky place. Clean, good sized rooms. Big windows. Great buffet breakfast. Close to East West Gallery and Warschauer Strasse train station, and LIDL, for picking up some extra items. The bar was nice, with live entertainment one night. On another night the bar was closed for a private event, but they had noticed up so that you could plan elsewhere. And if you needed anything from the bar that night, the front staff assisted. Would definitely come again.

The bed in this room category was incredibly soft. I suspect it's quite old, as I just sank into it completely, offering absolutely no proper support. I had a terribly uncomfortable night and barely slept at all. I had expected the bedding to be similar to the Marriott in Copenhagen, but this particular bed at the German Marriott was surprisingly uncomfortable. It was nowhere near as comfortable as the twin room I stayed in the following day.

We stayed at NH Collection Berlin Mitte for two nights over the weekend. Overall, it’s a great value for a short trip. The location is excellent and the staff at reception were very friendly and helpful. The room had everything we needed (comfortable bed, great bathroom, TV). The best part was the sauna included in the price — perfect after cold winter walks, and it’s open until 10 pm. Two small downsides: we felt a slight draft from the balcony window (winter stay), and there was a faint “old” smell in the room. Not a big issue, but worth mentioning. We didn’t try breakfast, so can’t comment on food.

The hotel didn't provide complimentary bottled water. The Hilton Berlin's mini-bar prices are ridiculously exorbitant and completely unreasonable, making for a terrible experience. There was no clear price list in the room, and a standard bottle of mineral water cost 7 Euros, while the exact same bottle is only 2 Euros at an outside supermarket – more than triple the price. This is pure price gouging. We weren't informed about these charges at all during our stay, only to be hit with them at check-out, which was incredibly off-putting. As an international chain, using such opaque and unreasonable high prices to rip off guests is completely beneath the Hilton brand standard. I strongly advise against staying here.

Despite the great location, I cannot recommend this hotel. It falls far short of InterContinental’s five-star standards. My room was poorly maintained, with uncomfortable, gritty bedding and lackluster housekeeping that failed to clean basic items like a used tea cup or tidy the room while I was out. It felt more like a two-star establishment than a luxury hotel. I am extremely disappointed with the service and strongly urge management to take immediate action.

The hotel's decor and facilities feel a bit dated, giving it the vibe of an old local establishment. The room was very spacious, more than enough for two people, and the bathroom was also large, though the sink was quite high – perhaps for taller Europeans. There's complimentary water in the room, but it's only replenished when the room is serviced. You need to hang the 'Please Clean' sign on the door if you want housekeeping. We stayed for 4 nights and our room was only cleaned twice, providing only two bottles of water, as we didn't realize we had to hang the sign for cleaning. The hotel has convenient parking for 30 Euros/day. The front desk service was excellent, very warm and attentive, and communication in English was easy. The hotel's location is superb, with an Asian supermarket, Chinese restaurants, local eateries, and Italian restaurants nearby, along with many shopping malls and a 24-hour McDonald's. There was also a Christmas market. It's not far from attractions; a 9.5 km walk will get you to the TV Tower, Museum Island, etc. Driving is also an option, but parking near the attractions is difficult. Overall, I'm very satisfied!

The hotel is very complete, but in the 3 nights we weren't cleaned the rooms, nor change towels or toilet paper

The place is right in the middle of Alexanderplatz, so you can’t get more central than that. The hotel itself has seen better days and the parking feels like solving a puzzle in expert mode. On the bright side, the staff are super friendly and the rooms do the job. Only downside, the bathroom air conditioning sounded like it was trying to start a rock band.

Dissappointing... We come here for more than six years, and it goes seamlessly down. In the evening is the sauna neglected, nobody comes to replenish towels and water cups, not to mention that ”renovation” meant the removal of the fridge, which used to offer free soft drinks and bottled water after the saune. Just two sorts of tea (if you can sustain that four kind of black tea means four sorts of tea...). Nobody controls the sauna temperature anymore, one day it was crispy hot, last time one could fall asleep inside... The rooms cannot be heated, just cooled. If you try to turn air condition off, you can´t, and they need the approval of the building´s owner to change the set temperature for the entire hotel. Last time they offered us a heater, now we had to change room for extra charge. All staff seemed overwhelmed with the complaints, except for apologies there is nothing to get in exchange for the wasted time and money... Room keys don´t always work in the elevator or on the floor. Extra coding for the sauna works every now and then. Staff overwhelmed, room orders come very late or not at all. No coffee sets whatsoever.