Featured facilities: Full-Service Spa, Sauna, Massage Room
Amazing
138 reviews
9.6/10
1 night
From THB 4,481
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9.3/10
Great
BBharat61I stayed at The St. Regis Mumbai for two nights last week and had an excellent experience. The check-in process was efficient, and the staff maintained a high level of professionalism throughout my stay. The room was spacious, impeccably clean, and offered an impressive city view. Housekeeping was consistent and attentive, ensuring everything was in order without needing to request anything.
Although I did not try the breakfast service, I did visit the bar on the 37th floor, which was a highlight of the stay. The night views from the top were outstanding, and the atmosphere was refined yet vibrant. The service team at the bar was attentive, and the overall experience made for an enjoyable evening.
Overall, The St. Regis Mumbai delivered a high-quality stay with strong service standards and a well-maintained property. I would highly recommend it for both business and leisure travel.
GGuest UserI had a wonderful night at this hotel. The room was spacious and clean, and the bed was incredibly comfortable, allowing me to fully relax. The hotel's location is also very convenient, with restaurants and attractions easily accessible. The staff were friendly and made me feel right at home. Highly recommend!
GGuest UserEverything is excellent except system of not giving invoice of room rent for 3 days
Hotel people were adament that for room rent only trip.com will give receipt
So this thing never happened in any of hotel. They will give bill even if hotel is booked by trip.com
Person stay in hotel he should be given bill by hotel only
RRaj GaurDisappointing service and required to make multiple calls to get room service.
At the checkout, the staff was not capable of offering timely service and while serving to me, other client was also entertained which I found strange customer service. The staff was unable to release blocked money and as of today it has not been released.
Finally, the staff did take a long time in producing invoice and still haven’t received an email for the invoice.
The management needs to pay attention to training being provided to the staff.
GGuest UserThe hotel's location is excellent, just a 10-minute walk from Airport Terminal 2, making it perfect for travelers catching a flight.
However, the check-in experience was significantly marred by an unprofessional front desk. I was assigned an uncleaned, dirty room, which is a rare oversight. Fortunately, the room itself was outstanding: spacious, clean and tidy (including the bath towels), with a plentiful supply of drinking water. The best part was the bathroom system; the water heated up quickly, the pressure was strong, and the toiletries smelled great.
Overall, despite the service process needing improvement, it's still a very good value-for-money option near Mumbai Airport.
KKusalka HerathMy stay at the Radisson Mumbai had its ups and downs. The room was comfortable, but the ongoing construction was a major issue. The noise was persistent, and on one day, the hammering was so loud, it was right next to my room, making it impossible to rest or sleep properly.
A particularly frustrating experience was at the GOMA restaurant. We ordered a course meal and specifically asked about portion sizes beforehand, being told that each portion would be suitable for one person. However, when the food arrived, the portions were large enough for more than two people. We had to cancel the main course and other dishes as we couldn’t finish the earlier ones. Despite this, we were charged for the entire course. It's the restaurant’s duty to accurately inform guests about portion sizes, and this miscommunication led to an unfortunate dining experience.
That said, the staff in other areas truly stood out. Shivam and Vijay from the restaurant were incredibly attentive, always remembering my regular orders and ensuring I had my coffee packed when I was rushing to work. Jaytin from Musafar Restaurant was a big help with packed lunches, always providing us with delicious food and paying close attention to our preferences. Arjun from in-room dining was consistently polite and friendly, making every meal delivery a pleasant experience.
While the hotel had its challenges, the efforts of these staff members helped improve my stay.
PPANCHALGood hotel with all facilities. Not the best for solo female travellers as there is a club on the top floor. Can be a bit noisy, especially on the weekends. But the staff is quite supportive and caring. They do their best to make you feel safe. Food is good. Overall satisfactory.
GGuest UserI arrived early and it was no problem to check me in which was appreciated. In the room itself, it was clean and they had provided sweet treats which was a nice surprise. My only gripe was the water flowing from the basin tap was very slow and could have been better. No issue with the shower though.
VVIKAS SINGH GAUTAMThe hotel boasts several dining options, including an all-day dining restaurant that offers a delicious array of international and local dishes. The breakfast buffet is varied and satisfying.