Featured facilities: Hot Spring, Sauna, Massage Room
Great
446 reviews
9.1/10
1 night
From AU$ 100
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9.8/10
Outstanding
GGuest UserThe price doubles and goes up. I have stayed in this hotel many times. It always feels good. I came here again after many years and felt that the overall service and the quality of the food in the hotel were much worse. In particular, the service may be understaffed during the peak season, but it is indeed a very good hotel. Be sure not to make any mistakes when booking a hotel, otherwise he will be unkind and only care about money! 
GGuest UserAbsolutely loved this hotel! The interiors are stunning and rooms are spacious and well decorated with ample amenities. The staff is very warm and welcoming. The breakfast spread was the best I’ve had in Japan … includes very good ala carte options as well.
Would definitely recommend to all visiting Kyoto.
Hotel near Kyoto Station, Kyoto 33.4% of visitors choose this area
Price per night from:AU$ 272
9.5/10
Amazing
IIRADAThough the hotel itself is good (I’m staying here for a second time), this time the service was awful.1) went to breakfast, me and my friend ordered 2 dishes, when in 20 mins time there still was nothing, we reminded a waitress of our order… another 20 mins - still nothing. All in all we spent 40 mins at the breakfast restaurant and didn’t get our food. When we explained this to the hostess she just said “sorry” and we left the restaurant hungry. 2) ordered afternoon tea for 3 persons (afternoon tea is served at another restaurant at the hotel). 2 normal sets and 1 for a person who doesn’t like dairy products. That person is me. I explained that I have no allergy, I just don’t like the taste of milk, cheese, et cetera. So I’m fine with bread and with sweets, just not the ones that have cheese on top. In the end instead of the sweets they brought me a fruit platter (that’s all, my friends got a lot of different sweets), when I again explained to the hostess that I’m fine with sweets (sweet bread) and would like to eat the sweets included in the afternoon tea set she just said that they “prepared smth else” for me (she meant the fruit platter). No apology no anything. Mind you, I ordered afternoon tea last year at this same place - everything was alright! As this is a 5 star hotel and everything here is rather expensive (including breakfast and afternoon tea) this is unacceptable level if service.
Hotel near Kyoto Station, Kyoto 33.4% of visitors choose this area
Price per night from:AU$ 398
9.5/10
Amazing
GGuest UserAn incredibly worthwhile stay! We hit it during the off-season, and the room was huge with a washing machine. Everything was great, and the location was super convenient. From Karasuma Oike South Exit 5, if you have large luggage, make sure to turn left after the ticket gate. You'll see a rather dim-looking building called Shinfukan; take the elevator or escalator up to ground level, and the hotel is just a short walk from there. It's walking distance to popular spots. The area is filled with understated luxury brands, really capturing that Kyoto vibe.
Hotel near Kawaramachi, Kyoto 14.1% of visitors choose this area
Price per night from:AU$ 226
9.4/10
Amazing
GGuest UserMy wife and I booked the Classic Room for 3 nights in April 2025. We thought this was one of the best hotels we stayed at during our trip.
From the moment you enter the hotel, you are welcomed by the hotel staff. You leave your bags with them and you walk up to a separate reception area where you are seated and offered tea and macarons. Check in is conducted while you sip your tea. After you get your keys, you go up to your room and your luggage bags are already there. We were very impressed by the reception.
The room itself is fairly sizeable and offers a cabinet of Fauchon snacks. We had a good view of the alley behind the hotel that was lined with Sakura trees. We could also see the mountains in the distance.
The location of the hotel is also great. It is located about a 5-10 minutes walk from downtown Kyoto and about a 5 minutes walk to Kiyomizu-gojo station.
We also had breakfast which included a free flow selection of bread and pastries like French croissant, baguette and brioche. You also get a fruit plate, salad, and omelette. If you stay for more than 1 night, you also get a premium breakfast menu for your 2nd night onwards.
We will definitely return to this hotel the next time we are in Kyoto.
Hotel near Kawaramachi, Kyoto 14.1% of visitors choose this area
Price per night from:AU$ 425
9.3/10
Great
JJinboluogogogoThe hotel's location and environment are decent. However, the service and in-room amenities don't quite match the price. For this price, there are better options in Kyoto.
Hotel near Higashiyama, Kyoto 4.3% of visitors choose this area
Price per night from:AU$ 1,028
9.3/10
Great
GGuest UserWe stayed at Cuilan when we just got married 10 years ago, which left us with very good memories. We revisited the place 10 years later. Thank you for the special arrangements that were full of surprises and love. Whether it was accommodation or meals, everything was exquisite and elegant! Thank you very much for the upgraded service and special decoration! Thank you again! We will definitely go again!
Hotel near Arashiyama/Sagano/Takao, Kyoto 5.6% of visitors choose this area
Price per night from:AU$ 886
9.3/10
Great
GGuest UserAbsolutely great hotel with such a nice interiour design, very helpful and nice staff and great, spacious room. we even got a free room upgrade. breakfast was delicious and had a nice athmosphere. there is free coffee available in the lobby which is also a very nice extra. we fully enjoyed our stay here. location could not be better, many sightseeing spots in walkable distance and subway is just around the corner.
Hotel near Higashiyama, Kyoto 4.3% of visitors choose this area
Price per night from:AU$ 234
8.9/10
Very Good
AAnonymous UserWonderful stay, the design/interior is confortable, breakfast is great, service is very good. The spa was also nice with the thermal bath. We really enjoyed also the shower in the bathroom. Japanese breakfast was also nice.
Overall a good experience, we had a room facing the street which was not ideal, I would recommend to book a room facing the garden or the castle.
NNaxieniandeshiguangThe location is just opposite Nijo Castle, within walking distance, very convenient. Kyoto is not big, very leisurely, and the hotel is generally good to the attractions. The front desk and lobby manager are good, their English is online, very international, especially the European and American guys hired, the communication is very smooth. The facilities in the room are also good, the breakfast is also great, especially the freshly squeezed orange juice machine is quite interesting.