Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 5, 2025|Minami Corner Suite
Guest UserA Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:CAD 2,052
Posted on Aug 20, 2026|Superior Triple Room
Anonymous User
Our stay here was absolutely fantastic! The hotel's environment is beautiful, the room was clean and comfortable, and all the staff were incredibly warm and polite. The overall atmosphere was very relaxing, and the attention to detail made us feel right at home. The hot springs and the hotel's scenery, in particular, are definitely worth experiencing; it was such a blessing to be able to truly relax here during our busy trip. My family thoroughly enjoyed this stay, and the overall experience exceeded our expectations. We'll definitely choose to stay here again if we're in the area in the future. Highly recommended!
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Price per night from:CAD 369
Posted on Aug 17, 2026|Deluxe Twin
jimmy0607Our experience at Six Senses Kyoto was truly wonderful. As a new hotel opened in 2024, it exudes an elegant Japanese Zen style, and the public courtyard is particularly photogenic. The room was spacious enough at 42 square meters, and the attention to detail was impeccable. The breakfast selection was rich, offering both local Kyoto flavors and Western options, and the quality of the food was excellent. Its location isn't far from Gion and Kiyomizu-dera Temple, making it very convenient for sightseeing. The only slight downside is that it's a bit of a distance from the subway, so I'd recommend taking a taxi for getting around. The service was meticulous and attentive, making for a very relaxing stay overall, perfect for those looking to slow down and enjoy a holiday.
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Price per night from:CAD 1,401
Posted on Jul 26, 2026|Superior Room With King Or Queen Bed
Xiaoxiaojiefudexiaojiejie
The room layout wasn't particularly efficient; there were many awkward corners that wasted space, which meant a 2-meter bed couldn't fit. It felt a bit small, and not very family-friendly when traveling with kids. However, during our stay, it was my wife's birthday, and the hotel thoughtfully prepared a birthday cake, which was a lovely touch. They also provided lavender oil as an amenity to aid sleep. The hot spring was absolutely fantastic; soaking in it was incredibly relaxing, and all the amenities were excellent. The staff's service was also very pleasant. What made this hotel truly special was the direct access from the seventh floor to the Kachoen Garden on the back hill – a beautiful courtyard. You can even hike up and enjoy panoramic views of Kyoto, and we even spotted two huge porcini mushrooms along the way! For transportation, there's a shuttle bus every half hour to Sanjo, Shijo, and the train station. They also offer luggage direct delivery service between the hotel and the train station, which is super convenient. For breakfast, my favorites were the onigiri and udon noodles. My little one could eat 5 onigiri in one sitting! Each topping for the udon noodles, though seemingly ordinary, was full of flavor and absolutely delicious – a definite thumbs up. The only downside is the daily queue for breakfast; the staff's efficiency is indeed quite low. A table would be empty for 5 minutes after guests left without being cleaned, then another 5 minutes after cleaning before new guests were led in. The staff also didn't proactively clear empty plates from guests' tables, so overall, service was very slow. I hope the hotel can improve this aspect.
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Price per night from:CAD 483
Posted on Aug 21, 2026|Superior , 1 Bed King
Guest UserThe location is excellent, just a three-minute walk from the metro station. The rooms are spacious, and the bathroom has a separate shower and toilet. Right across from the hotel is the Culture Museum, which is housed in a beautiful old building itself. Downstairs, there are bars and restaurants with good food. Shin-Puh-Kan Hall and BAL are also within walking distance.
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Price per night from:CAD 551
Posted on Jul 20, 2026|Classic Double Room-No View
Anonymous UserThis hotel is super accessible, right by Keihan Sanjo Station. Once you step through the seemingly quiet entrance, you're greeted by a stylish modern Japanese interior and a lovely lounge area. The lounge is great – free water, a coffee machine, and complimentary snacks. I stayed in a double room with no view, but it was spacious and comfortable. Honestly, even in the nicest hotels, filling up a bathtub is a hassle, and shower curtains can sometimes smell, so a shower-only booth was perfectly fine for me. The loungewear, bathrobes, and towels were all plentiful and easy to use. Since they're committed to environmental protection, the amenities provided are just hand soap, body lotion, shampoo, conditioner, and a toothbrush, so I'd recommend bringing your own if you need anything else. Plus, there are two convenience stores just a 1-2 minute walk away.
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Price per night from:CAD 455
Posted on Jul 8, 2025
Guest User
I stayed at this hotel for the entire three-day trip to Kyoto. The location of the hotel is not bad. It takes a few minutes to walk to the Kamogawa River, and about ten minutes to walk to Takashimaya? Just take a walk.
The variety of breakfast is incomparable to that in China. The bread is quite good. I also saw his bakery in Osaka Takashimaya.
The room area is considered large in Japan, and the hygiene is also OK. Dyson hair dryer, free mask, whitening sensitive skin should be used with caution.
The minibar gave a lot of small biscuits and fruits, and the taste is OK. There is no bottled water. It is said that the tap is direct drinking water and can only be boiled for drinking. The water flow of the tap is small, but the shower water pressure is enough.
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Price per night from:CAD 672
Posted on Jul 11, 2026
Waking on the cloudWe stayed here for a family trip over Children's Day in May. Banyan Tree is such a renowned brand even in Korea, so I had high expectations when I booked our stay.
However, we were hoping for a mountain view, but instead, we got a cemetery view – and on a dark, rainy night, it was quite enough to give us nightmares. If you're looking for a relaxing experience, like soaking in a Japanese cypress (hinoki) bathtub, you'll be satisfied, but I have to say the view was extremely disappointing.
On the positive side, the Japanese tatami room vibe was very pleasing, and the aroma oil program at the spa was really interesting.
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Price per night from:CAD 1,733
Posted on Dec 28, 2025
6662****
The hotel's location is excellent, right across from Nijo Castle. The staff are quite friendly, but it feels like this might be Mitsui Fudosan's first foray into such a high-end luxury hotel, as the overall system operation seems a bit unrefined. In particular, one older gentleman at the Italian restaurant, who seemed to be from the head office, really dropped the ball on service. The hotel design is quite good and refined.
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Price per night from:CAD 1,963
Posted on Jun 24, 2025
Guest User
I stayed here once before and was given a renovated room with Japanese breakfast; the experience was quite good. This time, during cherry blossom season, my friend and I stayed again, and both of us were given older rooms, very old and my friend said it felt a bit eerie. The breakfast was downgraded; the Japanese breakfast was gone, only a buffet with very limited selection. The front desk staff were extremely indifferent. The only advantage was its proximity to Nijo Castle and the shuttle bus to Kyoto Station.
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Price per night from:CAD 299