Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 4, 2026
GenzhuoxiaoliqulvxingThe room was okay, but the amenities felt a bit old. The lobby, however, was absolutely beautiful, and the breakfast was incredibly rich and delicious. The location is very convenient, with lots of shopping malls nearby. My only dissatisfaction was that I left a tip for the housekeeping staff to fold towel animals, but when I returned, the tip was gone, and no towel animals were folded for us. I was extremely, extremely disappointed! For those planning to visit the Erawan Shrine, I highly recommend staying here. Though, there are some newly built hotels nearby that offer better prices. Still, I'd suggest coming here for afternoon tea; the lobby on the first floor is just too stunning, and I took so many photos. It would be even better if the room amenities could be upgraded, for example, changing the hairdryer to a Dyson and the toilet to a washlet, which would greatly enhance the experience.
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Price per night from:RUB 15,026
Posted on Jul 13, 2026
Guest UserEverything at Centara Grand at CentralWorld was great. The location is superb! The spa and gym are great. The staffs are so friendly. The welcome drinks at the top of the hotel was beyond words. The tapas the Spanish restaurant, Uno Mars, was lovely. It is also connected to the convention centre as well as the shopping mall. The only downside is the mall will be closed at night. We have to walk outside on the street to get back to the hotel. It could be tricky when it rains. Otherwise, it was a very nice experience at this hotel. Awesome!
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Price per night from:RUB 15,176
Posted on Jun 21, 2026
DitiaodexiaoxieeThe room was clean and tidy. While it might not have the luxurious feel of hotels back home, my four-day stay here was incredibly comfortable. I really have to thank and praise the hotel staff. The moment I entered the lobby, I left my suitcase next to the sofa to pop over to the 7-Eleven across the street. When I came back, my luggage was gone. The entire hotel staff helped me search for it, especially the Chinese-speaking female attendant, who was incredibly dedicated and responsible. I'm very grateful for the hotel's assistance. The lobby manager was also excellent, giving me a bottle of water every time I left. The hotel's location downstairs is also very convenient, with massage places on both the left and right sides, and they're much better than those in the commercial district. From now on, this will be my home in Bangkok! The staff even folded an elephant out of towels for me, which was absolutely adorable. A very satisfying stay and a very satisfying experience.
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Price per night from:RUB 9,439
Posted on Jul 2, 2026
Icelyn888My first trip to Bangkok, and while browsing hotels on Trip.com, I stumbled upon the cheapest Banyan Tree in all of Asia. As a budget traveler, I couldn't resist! I just had to experience staying at a Banyan Tree. Honestly, for the price, I have no regrets. While the room facilities are a bit dated, you can tell they've been meticulously maintained, and everything is very clean. The service, especially with Chinese-speaking staff, was fantastic – truly excellent. I have to praise the breakfast; it was absolutely delicious. They had marinated raw salmon and Hainanese chicken rice which was so good. Their Americano coffee was also excellent. If I had to pick a downside, it would be the location; getting around from here is easiest by taxi. And the welcome fruit wasn't very tasty.
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Price per night from:RUB 15,223
Posted on Jun 19, 2026
Guest UserThe hotel service is excellent, with a complimentary shuttle boat to the Sathorn pier. If you want to go to ICONSIAM, it's only 12 baht, with round trips every hour, which is very convenient. There's a Ferris wheel night market nearby that's great for strolling around. The hotel provides tuk-tuks to take you to the night market anytime, allowing you to enjoy it as much as you like. The hotel's location is superb, making it easy to get anywhere. They offer airport pick-up and drop-off services; booking these in advance yourself is much cheaper than booking a taxi online. The hotel staff are very welcoming, and I had a very comfortable stay. If it's your birthday, the hotel even provides a small complimentary birthday cake. Exploring the night market and taking a cruise on the Chao Phraya River at night was a wonderful travel experience.
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Price per night from:RUB 4,708
Posted on May 20, 2026|Deluxe Room
Guest UserGood hotel in a convenient Bangkok location and in excellent condition. Everything was clean and worked properly. The staff were polite, friendly, and attentive.
Breakfast and housekeeping could be arranged for an extra charge, although we didn’t use these services since there are plenty of places nearby for breakfast, lunch, and dinner.
The only downside was that you can hear the neighboring room’s doorbell, even when the “Do Not Disturb” mode is on. Also, fresh water and toilet paper were not replenished automatically.
The rooftop pool was a nice bonus and had everything needed for a comfortable stay. Overall, we were satisfied and can confidently recommend this hotel.
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Price per night from:RUB 2,533
Posted on May 11, 2026
Guest User
This hotel was a little far from some attractions but easily accessible by bike/car and tour bus.
This hotel is full of color and vibrant fun! Friendly staff with a great lobby for guest interaction . There are many extra amenities, with the spa, ice pool and lounging space on the roof. The rooftop is a great place to finish the day, with food, and drinks. It is a great place to capture the moon.
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Price per night from:RUB 3,586
Posted on May 29, 2026|Continent King
KindaketThird time at this property. At this point, the choice barely needs justifying. It just makes sense.
The location is a big part of that. Within easy reach of both Terminal 21 and EmSphere, and a short walk from the BTS and MRT, it puts you right in the thick of things without the chaos of being too central. For getting around, the public transport links are genuinely useful. Though I've found that for spots a little further from the stations, grabbing a bike is often much faster. And for airport transfers, skip the taxi entirely. The airport rail into the MRT is faster, cheaper, and far less stressful than sitting in Bangkok traffic wondering if you'll make your flight.
This stay coincided with some refurbishment and lift upgrading works. Earplugs were left in the room as a courtesy, and honestly the noise never really bothered me. That said, clearer communication ahead of arrival would have been appreciated. With only one guest lift operational at certain times, the staff lift was made available as a backup, but waits during peak hours could stretch longer than ideal. Worth factoring in if you're on a tight schedule. Manageable, not a dealbreaker, but good to know going in.
On the maintenance side, I did flag two issues after the first night. The shower shutter wasn't closing properly, and the TV had a habit of shutting off or pausing on its own. I reported both at the front desk. Nobody came to fix either during my stay. It didn't ruin anything, but it's the kind of follow-through that matters, especially for a returning guest.
The service overall was warm and welcoming. Staff greet you like they mean it, which sounds like a small thing until you've stayed somewhere that doesn't bother.
But the standout of this trip, genuinely and unexpectedly, was the housekeeper, Ya Hin.
In the morning she'd check in to ask what time I'd prefer my room serviced. That alone is a level of consideration most hotels don't think to extend. On one of those days, she left behind a rabbit folded from a hand towel. The kind of detail that makes you pause and smile before you even put down your bags. The next day she asked if I'd like another. I told her it wasn't necessary. She heard me, and I thought nothing more of it.
I came back that evening after a particularly hectic day. The kind where Bangkok has wrung you out completely. On the bed sat a towel folded into the shape of a girl, and beside it, a handwritten note wishing me well.
I'm not someone who reaches for words like ”touched” easily. But that got me.
It's a small gesture in the scheme of things. But it's exactly the kind of human moment that separates a hotel stay from an actual experience. Ya Hin, if this ever finds you: thank you.
For frequent Bangkok visitors who want a well-located base with good transport links and staff who genuinely care, this property earns its return visits. If you're planning a stay soon, it's worth checking ahead whether refurbishment works are still ongoing. The hotel feels like it's going through a proper upgrade, and the end result will likely be worth it. Just something to be aware of when booking.
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Price per night from:RUB 6,605
Posted on Jun 4, 2026
Guest UserAddressed to Jon Warmington, the General Manager
I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience.
First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience.
In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern.
The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast.
From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on.
The second issue is far more serious and is the primary reason for this email.
On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced.
Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors.
While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property.
What further disappointed me was the handling of the matter after I raised my concern.
I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse.
The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution.
I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight.
For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention.
I am raising this matter not only as a guest but also
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Price per night from:RUB 3,077
Posted on May 15, 2026|Studio With Balcony
PianyinzhisuixinglangrenHey! I'm back again! Yeah! I came back to see two really great beauties at the front desk again! Full of energy! This place was already really good! The balcony view is amazing! Lots of sun! Lumpini Park (a natural oxygen bar) is just a few hundred meters from the hotel, perfect for a run or a stroll. It's also just over a kilometer walk to Siam Paragon/Sea Life. The Langsuan Hotel's location is excellent! Overall, it's incredible value for money!
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Price per night from:RUB 5,518