Explore 4-Star Hotels in Shenyang

I came to Shenyang with my elders and chose the Northeast Asia Hotel. The hotel hallways are smooth, making it easy to get in and out, and the room has good natural light. At night, the view outside the window was soft, and my elder stood by the window for a long time, admiring it. The room was very clean, with no dust. The front desk service was very patient and explained everything slowly whenever we had questions. The transportation nearby is convenient, making it easy to get around. The sound insulation in the room at night was good, so we weren't disturbed. Our family felt safe and comfortable staying here, and all the facilities worked well. It's very suitable for traveling with elderly people and is highly recommended.

The hotel rooms are spotless, and the hygiene inspection was incredibly thorough. The entertainment facilities, especially the swimming pool, are beautiful. The meals are delicious, and the staff are all very friendly. Breakfast is served from 7 AM to 11 AM, which is a really long and convenient window. The hotel's location is excellent for transportation, very close to the subway station – just a few minutes' walk. There are also several parking lots available at the hotel, which is a great plus. Highly recommended!

I chose this Atour hotel for my trip to Shenyang, specifically because I had an early morning train to catch the next day. I originally picked it for the convenience, as it's just a 10-minute walk to the station. To my surprise, both the environment and service exceeded my expectations. The hotel's ambiance is excellent. It hasn't been open long, so all the facilities are new. There's a subtle, pleasant scent as soon as you walk in, and the lobby and hallways are spotless and well-designed. My room had great natural light, and the overall decor was elegant with low-saturation colors. Every corner was immaculately clean. And the service was even more heartwarming: we had three large suitcases, and as soon as we arrived at the entrance, a staff member immediately came out to help us carry them upstairs. The next morning, when we mentioned we were in a hurry for an early high-speed train, the front desk processed our check-out very efficiently and even thoughtfully handed us two bottles of water. It was truly considerate. If I have the chance to visit again, I would definitely stay here.

The hotel's location is pretty good; it's a short walk to Fengtian BBQ. The underground parking is on the third level down, which can be a bit confusing the first time, and there are no charging stations. Other than that, everything else is great! The staff are very warm and patient, which is really nice. It's definitely a hotel I'd want to visit again.

Excellent location with convenient transportation; clean and tidy rooms, comfortable bedding; warm and thoughtful service, great value for money, highly recommended! Elegant and quiet environment, comfortable and cozy; clean rooms, soft beds; warm and friendly service; great value for money, will definitely come again!

The breakfast selection was plentiful, offering both Chinese and Western options, and the taste was quite good. It would be even better if there were some local specialty snacks available, allowing us to enjoy authentic flavors right at the hotel, which would help us retain guests.

I previously stayed at Somerset Dalian Development Zone and had a fantastic experience. It's quite rare to find a serviced apartment hotel in a provincial capital, especially one with a two-bedroom suite over 100 square meters, near a bustling commercial area and right next to a high-speed train station. This unit boasts two bedrooms, two living rooms, two bathrooms, a laundry room, and an open-plan kitchen (fully equipped with bedding and tableware). The two bedrooms are also spaced apart, providing independent and undisturbed resting spaces for two generations, while still feeling like home. The hotel offers a private cinema, a kids' club, a gym, a billiards room, a golf simulator, a relaxation terrace, meeting rooms, a spa, and more. What's particularly thoughtful and convenient is the extended self-service breakfast hours, catering to different breakfast schedules. You can rest, work, and entertain without leaving the hotel. The location is right next to a busy commercial hub. The service, from the restaurant to the guest rooms and front desk, is impeccable – warm and attentive. This will definitely be my go-to hotel next time I visit Shenyang. Just a few minor suggestions: The navigation location isn't very accurate. The hotel entrance isn't very noticeable. The interior design of the terrace is great, but the external view is a bit contrasting and the air quality isn't the best. I hope these can be improved to make the experience even better.

Facilities: The room is well-equipped. There is a scale, which is unexpected. There is a safe and a small refrigerator. Hygiene: Nothing to say, very clean and tidy, the sheets are neat and tidy Environment: The lobby environment is good, the room is spacious, quiet, bright, and large. The aromatherapy in the lobby smells very good Service: I am very satisfied with this stay. The service attitude of the hotel is super good. The staff always keeps a friendly smile. Not only that, their image is also very good. Every move is full of professionalism and affinity. The location of the hotel is also very convenient, with convenient transportation and no pressure on travel. The details are well grasped and they also help with luggage🧳

A very nice hotel very comfortable in a good location to get to everything and close by is star shopping centre where you've got everything you need and a dentist just around the corner that was very easy for me and write out the front you can get one of those car hailing rides for dirt cheap prices and go anywhere you like in the city and then 900 meters down the road is the railway station the Metro that's also a very convenient and today I'm going to jump on a high speed train one and a half hours down to dandong on the North Korean border really great traveling like this in Nice hotels and free breakfast while the breakfast is morning was amazing it had chicken coriander oh my god it tasted lovely

Let's start with the positives: **Excellent Location:** The hotel boasts a prime location in the heart of Shenyang, surrounded by popular 'influencer' spots. The Imperial Palace and Marshal Zhang's Mansion are within walking distance, and it's situated right on Middle Street Pedestrian Street. Transportation is convenient. Downstairs, Wang Houyuan Dumplings are delicious, and the Qianlima BBQ across the street is also highly recommended; you should try their chicken racks too. It's incredibly convenient for getting around and dining. However, I wouldn't recommend the Xiaohuyan Morning Market or the Caitadian Night Market nearby; they're overpriced, the food is mediocre, very commercialized, and rarely frequented by locals. **Good Sleep Experience:** The soundproofing in the rooms is quite good, and the bedding is clean and comfortable, ensuring a high-quality rest. **Prompt Service Response:** When issues like a clogged floor drain arose, the hotel manager was patient and resolved them promptly. On the morning of the 24th, while dining at the buffet restaurant, I noticed obvious stains on the edge of a plate (as shown in the picture). A male waiter saw it and reacted quickly, immediately taking the plate away. His actions were timely and appropriate, which is commendable. He immediately informed a female waitress on site about the issue. However, it was disappointing that the female waitress responded, 'So many people eat at the buffet every day; it's impossible to check every plate.' Now for the negatives: **Severely Outdated Hardware:** The room furnishings are old-fashioned and stained, the clothes hanger was broken, and the room door sagged, making it difficult to open and close. The carpet had large areas of old stains, which looked quite bad. After I reported this to Ctrip, the platform was very helpful in coordinating a solution. The hotel manager was patient and proactively offered a room upgrade. Ultimately, we declined the upgrade and opted for free breakfast instead, but the hotel's attitude towards resolving the issue is commendable. (Although, when communicating with the manager, I overheard a female waitress next to her quietly questioning if I was 'looking for trouble,' which made me feel a bit uncomfortable. I was simply providing honest feedback.) **Poor Attention to Hygiene Details:** The floor drain in the shower was clogged, leading to standing water. Also, as mentioned, there were obvious stains on a plate during breakfast on the 24th. **Management Awareness Needs Improvement:** Regarding the cutlery hygiene issue, the on-site female waitress explained it away by saying 'there are too many people to check individually.' This reveals a lack of standardized procedures and treats an objective difficulty as an excuse for a management oversight. Finally, I'd like to say that while this stay wasn't perfect, Ramada, as an established four-star hotel, generally has good service and staff quality. However, it definitely needs some reforms. The hotel occupies an excellent location, but the current hardware completely fails to live up to its 'four-star' rating and 'prime location' value. I recommend considering phased renovations (for example, renovating one floor at a time and then progressing through the others). Although this would result in a short-term loss of revenue, in the long run, improving the hardware to recover ratings and reputation would yield a far greater return than simply 'resting on its laurels' as it is now.