Explore 5-Star Hotels in Chengde

We stayed at this high-quality hotel in Saihanba for our family trip, and the environment was simply excellent. In the evening, the hotel offered bonfire and performance activities, but we didn't have time to participate. It's been quite sunny recently, and the room didn't have air conditioning. The duvet was a bit too thick, making it slightly warm at night, but we could request a fan. The front desk staff were quite accommodating, and a special thanks goes to concierge Xiao Zhang, who was warm, thoughtful, and truly provided service with a smile. The breakfast experience was good, but dinner was very mediocre. You could get a blind box if you left a positive review, but the restaurant staff were quite indifferent. It would be perfect if the dining and overall service could be improved further.

The room is quite big and relatively new, but the maintenance is average, the hygiene is not meticulous, and the carpet is dirty. The room was fully booked on the day of check-in, and there were two weddings the next day, so the service was not up to par. There was really nothing to eat for breakfast, and the taste was not good. Children over one meter tall were charged.

Great, there is a private soup in the room, really hot spring water, special pipes come in, the water flow is very large, the soak is very cool, you can drink tea, eat fruit, while soaking, watching TV and brushing mobile phones, the hotel parking is convenient, the restaurant dishes are also very delicious, large volume, price concessions. In winter, I stayed for one night on the road back to Beijing from Ulan Butong, skiing snow, soaking soup, a great experience.

1. The ID card was left in another car. After repeated negotiations, I was still allowed to check in. It felt cold. 2. Breakfast is from 7 to 10 o'clock. I go to have breakfast at 7:10. I need someone to turn on the lights and serve the dishes. 3. The most bizarre thing is that the air conditioner panel is like a light. It lights up when the air conditioner is on. You have to turn off the power switch to keep it on. In other words, you have to turn off the air conditioner to keep it on.

First of all, the room is very spacious, with a separate bathroom, toilet, dry and wet separation; secondly, the bed is very comfortable, the indoor temperature is just right, there is a floor-to-ceiling mirror, I like it very much; the most important thing is the scenery outside the window, especially the night view, very beautiful! recommend!