Explore 5-Star Hotels in Boston

It’s a beautiful hotel. Room is nice and comfy. Location is perfect. However, service is terrible. Like a 3-star hotel. When we arrived, there was no doorman at the door to help with luggages. After a 24-hour door to door travel, we had to carry our luggages up and still no one offered help. Housekeeping was not a 5-star ranking standard. Bedsheets were not changed even on the 5th night I stayed. From day 2, we have to call front desk to replenish water everyday. If u don’t call, no water is replenish. A request of a kettle took 30 mins. We ordered a few packages from Amazon and Target, took them two whole days to check where are the packages. Called front desk 3 times, went down to talk face to face with front desk 2 times. Finally they found it and brought it to the room.

Opposite Boston Park. Close to Chinatown. The hotel is low-key, but low-key luxury. The snack room on each floor is super considerate, but there is no kettle, so you can't make tea. You can buy some hot tea in the coffee shop in the lobby, but there is a time limit and the room is relatively small. It is also expensive in this season

This hotel has a very good location and a great view. I am very satisfied with it. Breakfast is ordered and it is quite satisfactory. The only small regret is that the door lock broke on the last night, which almost delayed my return home, hahahaha

The hotel restaurant is convenient and convenient. The staff were friendly. Location is good. The room I stayed in was wonderful.

The hotel is okay, but two unknown purchases have occurred, and it is not clear whether it is a hotel problem or a bank problem