Jinjiang Inn (Taiyuan Liuxiang Fuxijie Subway Station Branch)

Jinjiang Inn (Taiyuan Liuxiang Fuxijie Subway Station Branch) Reviews

Jinjiang Inn (Taiyuan Liuxiang Fuxijie Subway Station Branch)

No.1A Fuxi Street, Xinghualing District, Taiyuan, Shanxi, 030002, ChinaView Hotel Details
Jinjiang Inn (Taiyuan Liuxiang Fuxijie Subway Station Branch)
Jinjiang Inn (Taiyuan Liuxiang Fuxijie Subway Station Branch)Jinjiang Inn (Taiyuan Liuxiang Fuxijie Subway Station Branch)Jinjiang Inn (Taiyuan Liuxiang Fuxijie Subway Station Branch)
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Guest Reviews of Jinjiang Inn (Taiyuan Liuxiang Fuxijie Subway Station Branch)

9.0/10
Good
1291 review
Verified reviews
Location8.9
Amenities8.7
Service9.3
Cleanliness9.0
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All reviews(1291)
Positive reviews(1234)
Reviews with photos/video(136)
Easy to get around(181)
Convenient location(160)
Friendly front desk staff(105)
Classy environment(57)
Close to metro(57)
Great value for money(55)
Average sound insulation(26)
Perfect for business trips(14)
Negative reviews(57)
Lachlan
Standard Single Room
Stayed in Dec 2024
Solo traveller
24 review
9.5/10
Amazing
Posted on Feb 8, 2025
Very quick and orderly. Room was nice and warm in the extremely cold winter. Ideal location, easy to find taxis if you just have cash. No free breakfast, but many options nearby
Response from Property: 尊敬的賓客: 您好! 非常感謝您入住酒店並給予高度的評價, 酒店每一個板塊都在不斷努力, 要求更加精細、及時的服務每一位到店賓客, 很高興看到您對我們工作的認可, 我們懷揣着您的這份信任, 將不斷進取時刻準備着給每一位賓客帶來優質的服務。酒店位於解放路與府西街交叉口,斜對面就是山西省眼科醫院:距離萬達廣場1公里,臨近晉商博物院,食品街,鐘樓街,柳巷一條街,都是逛街購物旅遊的熱門地。期待您的再次光臨!
Guest User
Superior Double And Twin Room
Stayed in Aug 2024
Family
9 review
3.0/10
Posted on Sep 18, 2024
I have never stayed at such a bad Jinjiang Inn, which makes me really curious where these good reviews come from. First of all, we arrived at 6 pm and there was no room available to check in. They said it hadn't been cleaned yet. I? ? ? ? I can accept check-in at 12 o'clock or even if the room is not cleaned when I check in at 2 o'clock, but it is not cleaned at 6 pm? ? ? It took more than half an hour to get two rooms and check in. Secondly, the bathroom is very small, only 1.5 square meters at most. As shown in the picture, the toilet door is completely closed next to the toilet. You have to open the door, turn around, close the door, and then turn around to use the toilet. Then the bathroom was empty, and it made no sound when we stepped on it. We lived on the 8th floor, and when one person took a shower and the other washed, it still resonated, and even felt a little shaken. It was really scary, and it felt like a toilet made of wooden boards. Then, after I was lying on the bed, a bug crawled out of nowhere. I chased it away immediately, so there is no picture. There is nothing good about it except the location! Taking a taxi in Taiyuan is not expensive. Next time I would rather live in a more remote area and take a taxi. Finally, the reception attitude at the front desk was quite good.
Original TextTranslated by Google
Response from Property: Hello dear guests! I'm very sorry to bring you a bad feeling. The decoration of the hotel belongs to Jinjiang's standard version and is currently being renovated gradually. As for the check-in time, since the day of your check-in coincides with the big check-out and it is also a high-occupancy period, the guest room aunties We are also working hard to clean the room as soon as possible. We are very sorry for wasting your time. We will clean the hotel once a week. We will also carefully check each room to ensure that the room is clean and the facilities and equipment are in normal use. The hotel is in a very convenient location. We will also warmly receive every customer, and the price/performance ratio is still very high. Finally, we sincerely express our apologies and wish you a happy life!
Guest User
Superior Double Room
Stayed in Aug 2024
Family
4 review
2.5/10
Posted on Sep 13, 2024
My parents drove to Xinjiang by themselves, which lasted for a month, and they stayed in almost 20 hotels. Others had good reviews, but this one was relatively bad. Why? Because the room booked for my parents did not include breakfast, but it could be redeemed for breakfast, I redeemed my points for two, but was told by the front desk that there was only one. Is this something a normal person can do? Are you not proficient in business and have not been trained well, or are you bullying the elders by saying that the room was not reserved by the elders? Over the years, I have been to many cities and stayed in many hotels. I have also stayed in many hotels without breakfast. I have never seen a breakfast that was told that there is only one portion. This is the first time I have seen this. I passed by Taiyuan and stayed for one night. My eyes were opened. If I hadn’t gone home today, I accidentally said that I was still kept in the dark. There are pictures and evidence😡
Original TextTranslated by Google
Response from Property: Hello dear guests! We are very sorry to bring you a bad feeling. After seeing your review, we immediately understood it and checked your original order. You did order two breakfasts. The front desk system showed that 2 breakfasts are free. Breakfast, because the system usually prompts for 1 serving or 2 servings, we have never encountered two identical prompts like this. The front desk mistakenly thought that these were just repeated prompts, so it was informed that there was only one breakfast. After communicating with you, we also Thank you very much for your understanding of us, and at the same time, we apologize for our negligence in our work. Finally, we sincerely apologize and wish you a happy life!
Guest User
Superior Double And Twin Room
Stayed in Aug 2024
Other
7 review
3.7/10
Posted on Sep 14, 2024
It's okay, but the service is poor
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your review. I am quite satisfied with our hotel after communicating with you. Maybe I didn’t read it clearly, which led to the low score. Xiaojin is very sad, but we are still very happy to get your approval on the phone. Finally, I wish you a great stay in Shanxi Have fun and have a nice trip!
Zhuzhouchangsunwuji
Superior Double And Twin Room
Stayed in Apr 2024
Family
23 review
9.5/10
Amazing
Posted on May 8, 2024
Booked 2 rooms. I like to go out and play. I also used Ctrip. This location is good, in the center of Taiyuan. I recommend it to travelers. I will come again in the future.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation and recognition of us. Thank you again for your stay and praise! We are very happy to bring you a wonderful time during your trip. Your recommendation has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Guest User
Stayed in Apr 2024
Travelling with friends
1 review
10/10
Outstanding
Posted on May 4, 2024
Convenient transportation, with the subway entrance at the door, close to the food street and Shanxi Merchants Museum, convenient for travel. Complete facilities and thoughtful service
Original TextTranslated by Google
Response from Property: Thank you for your comments. I hope Taiyuan will leave you with perfect memories. Thank you for choosing to stay at Jinjiang Inn and for your affirmation of our hotel. I look forward to visiting you again and wish you a pleasant journey!
Anonymous User
Standard Single Room
Stayed in Mar 2024
Travelling with friends
1 review
10/10
Outstanding
Posted on Apr 5, 2024
The room is very clean, very satisfied, recommended, convenient for travel, very good service attitude
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Double And Twin Room
Stayed in Aug 2024
Family
6 review
4.0/10
Posted on Oct 4, 2024
It's really bad. The standard of a small hotel is a bit insulting to a small hotel. The small hotel is afraid of affecting at least its own business. Everyone really needs to be protected from lightning in this room. The toilet seems to be hanging in the air. I dare not take a shower. It vibrates at the slightest movement. The toilet cannot be closed when you sit down, so you can only choose one of the two.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to this and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Stayed in Mar 2024
Business traveller
1 review
10/10
Outstanding
Posted on Apr 9, 2024
Facilities: Good Sanitation: Good Environment: Good Service: Good Worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation of us. Satisfaction has only a starting point but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Feilai
Stayed in Feb 2024
Travelling with friends
2 review
10/10
Outstanding
Posted on Mar 10, 2024
The service attitude is very good, the room is clean, the travel is convenient, the environment is beautiful, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear guests: I am glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us and welcome you to visit again.
Anonymous User
Standard Single Room
Stayed in Jan 2024
Other
1 review
10/10
Outstanding
Posted on Feb 29, 2024
The stay is very comfortable, the bed is very comfortable, the environment is clean, and the service attitude is good
Original TextTranslated by Google
Response from Property: Dear guests: I am glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us, and welcome to visit us again!
Guest User
Stayed in Jan 2024
Family
11 review
8.0/10
Very Good
Posted on Feb 16, 2024
It is very convenient to be across the road from the Jinshang Museum Food Street and the Old Taiyuan Hotel. There are too few parking spaces at the door and you have to go early. There are few breakfast tables. The room has an integrated bathroom and is obviously old.
Original TextTranslated by Google
Response from Property: Thank you for your detailed review. We are sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, keep the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Guest User
Stayed in Jan 2024
Family
9 review
10/10
Outstanding
Posted on Feb 21, 2024
Facilities: Good Sanitation: Good Environment: Good Service: Good, will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again. I wish you a happy mood and a happy family!
Guest User
Standard Single Room
Stayed in Jan 2024
Solo traveller
10 review
10/10
Outstanding
Posted on Feb 10, 2024
The room is not very big, but it meets my requirements. I stayed there on New Year's Eve. The service was very good and they cooked free dumplings for me. The location is also very good and convenient to everywhere. Very good
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Stayed in Dec 2023
Business traveller
1 review
10/10
Outstanding
Posted on Jan 24, 2024
Very good, the service attitude is very good, all aspects are very good, highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more thoughtful service experience, we have launched a new snail sleep system service. Many daily necessities, consumer goods and hotel orders can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!