Oakwood Premier Tonglu

Oakwood Premier Tonglu Reviews

Oakwood Premier Tonglu

No.1 MeiLin Road, Tonglu, ChinaView Hotel Details
Oakwood Premier Tonglu
Oakwood Premier TongluOakwood Premier TongluOakwood Premier Tonglu
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Oakwood Premier Tonglu Guest Reviews

4.7/5
Outstanding
779 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(779)
Positive reviews(766)
Reviews with photos/video(191)
Friendly front desk staff(114)
Large rooms(84)
Perfect for families(32)
Fantastic river view(16)
Excellent room layout(14)
Great location(14)
Tasty restaurant(10)
Delicious buffet(6)
Negative reviews(13)
Nicky Craven
Superior Twin Room
Stayed in Sep 2023
Friends
6 review
4.7/5
Amazing
Posted on Oct 3, 2023
The hotel was clean and room’s spacious. The beds were comfortable and our view over the river was lovely. We had plenty of choice at breakfast. The food in the restaurant was very good.
Response from Property: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
VJ1010
Studio Deluxe King
Stayed in Apr 2024
Solo travellers
30 review
2.7/5
Posted on May 4, 2024
Nothing available in room even in special suite needs an improvement
Response from Property: Dear Guest,Your positive comment is our motivation to do better. Hope to see you again in Tonglu and do choose Oakwood Premier Tonglu again as your choice of accommodation on your next visit to Tonglu.
Alber
Superior King Room
Stayed in Jun 2024
Couples
8 review
4.7/5
Amazing
Posted on Jun 12, 2024
Great Service. Excellent Front desk and cleaning staff.
Response from Property: Dear Guest,Your positive comment is our motivation to do better. Hope to see you again in Tonglu and do choose Oakwood Premier Tonglu again as your choice of accommodation on your next visit to Tonglu.
Bagedadexiaopengyou
2-Bedroom Premier
Stayed in Jun 2023
Family
38 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Definitely worthy of visit, very good riverview, close to restaurants
Response from Property: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
Guest User
Studio Deluxe King
Stayed in Apr 2023
Couples
5 review
4.7/5
Amazing
Posted on May 5, 2023
Really enjoyed my stay at Oakwood Premier Tonglu. Got a nice welcome by the front desk manager Elaine. The room was spacious, clean and comfortable. Overall service has been excellent. Will absolutely recommend this place for anyone looking for a great place to stay in Tonglu
Response from Property: Dear Guest,Your positive comment is our motivation to do better. Hope to see you again in Tonglu and do choose Oakwood Premier Tonglu again as your choice of accommodation on your next visit to Tonglu.
Mr Franklin paolo
Superior King Room
Stayed in May 2022
Friends
15 review
4.7/5
Amazing
Posted on May 7, 2022
I will say this hotel is so Amazing, with s special wooden design on the wall of rooms corridor. I will recommend this hotel for couples ❤️ the surrounding environment very cozy breakfast really nice with the mango 🥭 juice 😌. Price also very reasonable and cheap compared to the luxury inside. Rooms also very big. Good for chilling with some two or more friends. When ever you arrive there never forget to ask for ‘Elaine lan ´she speaks really well English and always ready to assist you with any difficulties, very respectful and polite.
Response from Property: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
Prince of Troy
Studio Deluxe King
Stayed in Jan 2022
Business travellers
14 review
5.0/5
Outstanding
Posted on Jan 31, 2022
A lovely new hotel with polite and friendly staff. We enjoyed our stay, the room was excellent, and the breakfast offered a good selection. Good location!
Response from Property: Dear Guest,It is so wonderful to hear your positive feedbacks regarding your stay with us. The team will be delighted to serve you again in the near future and we look forward for your return to Oakwood Premier Tonglu.
Alan Slivany
Deluxe King Room
Stayed in Mar 2022
Solo travellers
14 review
5.0/5
Outstanding
Posted on Mar 6, 2022
Nice and clean hotel for a reasonable price. The location is also great.
Response from Property: Dear Guest,Thank you for your kind review. Our location is one of the best in Tonglu next to the famous FuChun River and within the LIT City, Tonglu's first cultural and creative complex. Looking forward to welcoming you back to Oakwood Premier Tonglu soon.
Guest User
Superior King Room
Stayed in Jan 2022
Business travellers
24 review
5.0/5
Outstanding
Posted on Jan 25, 2022
Although I was here for a short work trip, this hotel is definitely very well worth staying at if traveling for leisure, too. Excellent location on the river, beside a mall, a Starbucks, a supermarket, and multiple restaurants catering for all tastes and budgets. The city center is walking distance and the hotel has ample free parking (surface and underground). The service I experienced from checking in until checking out was simply exquisite! I was warmly welcomed by reception where Elaine Wan (Front Office Manager) whose attention to detail and support is above and beyond the adjective ‘outstanding’ providing me with a free upgrade. On the flip side, one minor criticism could be not finding the hotel on my GPS and the breakfast which was perhaps not as varied as I would have liked. However, since this hotel has recently opened, I understand and appreciated the set breakfasts available ‘oriental’ and ‘western’. Once again, I was impressed how servicial the staff were as they provided us with a take-away box to avoid any estate. I shall definitely return but as a tourist owing to the hotel’s comfort, service, price and location.
Response from Property: Dear Guest,Thank you for your support. We are glad to know that one of our associate has provided you with a great stay experience. Your comments are the driving force for our continuous improvement. We look forward for your return to Oakwood Premier Tonglu to explore this beautiful county further.
Fred
1-Bedroom Suite
Stayed in Oct 2021
Couples
8 review
4.2/5
Very Good
Posted on Dec 30, 2021
Best hotel if you want to stay a few days Area has nice restaurants on walking distance Beautiful spacious rooms Unfortunately at the time swimming was no open
Response from Property: Thank you for taking the time out to share your review. We are delighted to hear that you have enjoyed your stay with us. Your comment on the Swimming Pool is duly noted and we strive to improve our facilities in the near future. We look forward to welcoming you back to Oakwood Premier Tonglu. Wishing you a Happy New Year 2022!
Guest User
Superior King Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 10, 2024
Super satisfied, I took my husband and son out for a family trip and chose this hotel. The front desk upgraded the room. The environment is good, the hardware facilities are very high-end, and the Fuchun River is visible from the window. The scenery is beautiful, and there are different feelings in the morning and evening. Xiaochen and Xiaolu are very considerate in service, and they specially gave children's supplies to the children. I will still choose this hotel next time I come to Tonglu🏨
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments and thank you for staying. The hotel will continue to maintain high-quality and excellent customer service standards and strive to create a warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your visit again!
zmhl
2-bedroom Suite
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
I want to give a big thumbs up to Ctrip. I decided to travel on May 2nd at short notice. I placed an order for the popular Fuchunjiang Atour Hotel on the night of May 1st. I thought I was lucky to be able to book this hotel, but it was probably cancelled in the middle of the night. I saw Ctrip's call in the morning, but I didn't pay attention because I was in a hurry. I didn't know that the original hotel was cancelled until I stopped at the service area at around 9 o'clock and received a call from Ctrip. I was recommended the nearby Oakwood Hotel. Here comes the key. I was given a two-bedroom suite for four people and the price difference was all paid to me according to the Atour booked the day before. This is too good. We can all stay here. The hotel is super good and new. The room is a super large hotel-style apartment suite. 2 bedrooms, 2 living rooms, 2 bathrooms, super suitable for the whole family to go out. The location is also very good. It is next to Shuxiang Square, which is convenient for eating and night market. It is super good to live along the river.
Original TextTranslated by Google
6/7
Response from Property: Dear customer, thank you for your stay. The hotel is located in the Shuxiang Tongcheng Cultural Complex, a new landmark of Tonglu's trendy check-in area. It is the first choice for business, entertainment, leisure and vacation. We look forward to your visit again!
Guest User
2-Bedroom Premier
Stayed in May 2024
Family
18 review
5.0/5
Outstanding
Posted on May 2, 2024
The hotel by the river is very good. The rooms have a direct view of the river. The hotel elevator can go directly to the selected floor without pressing any buttons after entering. The breakfast is also very good. There are also many places to eat near the hotel.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. The hotel is adjacent to the beautiful Fuchun River and is located in the Shuxiang Tongcheng Cultural Complex, a new landmark for trendy check-in. The hotel will continue to maintain high-quality and excellent customer service standards, strive to create a warm stay experience for every guest, and look forward to your visit again!
Guest User
2-bedroom Suite
Stayed in Apr 2024
Friends
19 review
4.5/5
Great
Posted on Apr 30, 2024
The hotel is near the river and the center of the county. I stayed in a 2-bedroom deluxe suite on the 10th floor. The room, especially the living room, was very large and the river view was good. It was very suitable for family and friends to live together. The quality of the hotel breakfast was also good. The attitude of the front desk staff and the uncle at the gate was also very good. The only thing was that the sewer smell was a bit strong near the elevator area behind the lobby, and it couldn't be covered even after using a lot of fragrances.
Original TextTranslated by Google
6/9
Response from Property: Dear customer, thank you for your stay. The hotel is located in the Shuxiang Tongcheng Cultural Complex, a new landmark of Tonglu's trendy check-in area. It is the first choice for business, entertainment, leisure and vacation. We look forward to your visit again!
Anonymous User
2-bedroom Suite
Stayed in Apr 2024
Friends
2 review
4.7/5
Amazing
Posted on Apr 22, 2024
The two-bedroom apartment we stayed in was very spacious and well-lit, and you could see the Fuchun River. Tu Tu's service attitude was very good, and made me feel very friendly ^ ^
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. The hotel will continue to maintain high-quality and excellent customer service standards and strive to create a warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your visit again!