Villa Maria

Mouzakis Villas

Saint Nicholas Hotel Samos

"We've been to many islands, in various months and seasons, but nowhere have we encountered rooms as cold as here. May is a beautiful month, full of fragrance and bloom, and that's why my family and I decided it was worth visiting this exceptionally green island! Unfortunately, not every resort is equipped to accommodate guests at this time of year. The lack of heating (even an air conditioner set to "heat") was a real pain, especially at night when the temperature dropped to 10 degrees Celsius. This meant the rooms were cold, and our towels were damp in the morning after an evening shower. Talking to the staff, who considered the property a typical vacation resort, was fruitless. This was all the more surprising to us because, whether in Turkey, Tunisia, Madeira, or the Canary Islands, no one refused to help us in this regard and provided appropriate solutions. This wasn't the case here. There were extra duvets and blankets and a multitude of additional dos and don'ts! On the day of departure, it turned out that, despite the transfer from the resort at 4 PM, departing guests were not entitled to any meals other than breakfast. Honestly, this is the first time we've encountered a situation where, according to prevailing standards, a stay at a resort should end with a meal chronologically preceding the first meal served on arrival (in our case, it was dinner). Nearby Turkey offers an example of a different type of "hospitality" that deserves recognition. Both the staff and management of tourist facilities go above and beyond to ensure that tourists' stays are so enjoyable that they want to return, recommending the facilities they've tried to their friends. In Tyrian resorts, the stay always ends with the last meal, even if it's a very early breakfast. Everything is included in the price of the stay, and there are no extra charges (this, of course, does not apply to services beyond the scope of the purchased package). Returning to our stay at Saint Nicholas on the island of Samos, the approach to tourist service is somewhat different. The resort staff, aware that the group's departure transfer was scheduled for 4 PM, offered guests the option of purchasing lunch for a nominal fee of €20 per person. Those wishing to have late checkout can also take advantage of the additional option for just €30. In short, a family of four who don't want to wait five hours outside the hotel (regardless of their package) to enjoy their stay should be prepared to pay an additional €110. Special thanks go to the cleaning staff, who went above and beyond in carrying out their duties. However, this is definitely not enough for me to give a much better rating and review. I'm certain that if the owners of this resort traveled to any corner of our beautiful world and encountered so many shortcomings, prohibitions, and restrictions, their enjoyment of a successful family vacation would be severely questioned and disappointed! The island itself is unique and worth seeing an"