The rental apartment itself was nice and functional. The refrigerator and washing machines looked new and the walk in closet was a big plus.
However, the chain of command for service was extremely kafkaesque. I was given a business card with three customer service numbers by the front desk person. The first number put me through to someone, but they bounced me back to the front desk person, so they were no help. The second number was not in service. The third number was a wrong number.
This was problematic for me because I was not able to gain internet access during my stay. Although I was able to use the login information provided by the company to connect to WiFi, the signal was insufficient to perform any basic internet task.
A minor inconvenience was the building’s physical security system. I was given two seven digit numbers (one for front door and elevator access and one for my room). You have to carefully input the number fairly quickly on a small arc pad each time. Normally, this shouldn’t be a problem, but if you’re carrying groceries or a child or have a disability, then I can imagine that having to enter three seven digit numbers to get in the building, go up the elevator, and get into your room would be a huge pain.
The last problem was the floors, which were very dirty. If I took a shower and walked around the apartment with no socks on, I would accumulate an uncomfortable amount of dirt on my feet. Socks were a must.