"I stayed in Australia for the first time.
I couldn't speak much because I didn't have English ability for a week stay, but I was very comfortable with the impression that many people stayed for a long time! !!
A short walk away, there are many cafes, and it was a place that did not bother me even on days when I didn't go out due to rain. Personally I really like it ^^
There were many Europeans, and I was scared that it was a Yang ca, but everyone talked very kindly 🥹🥹"
"Overall, Arena is a convenient place to stay. It is close to supermarkets. Public transportation is at your doorstep. Pool is amazing. Office can usually accommodate requests. Cleaning staff was not the friendliest but they did their job. I will usually leave a tip for housekeeping but I was told that tipping is not required in Australia."
"The place smelt bad, the bathrooms and kitchens are very outdated, we had a massive and loud evacuation alarm go off and we we’re told by a staff member to stay in our room but we looked out the balcony and realised everyone had been evacuated apart from us and a fire truck was there. no staff at the office ever. just overall a very weird place with weird vibes. bad parking too"
"The location is convenient, close to the South Bank Park. Fully equipped, it can be fully equipped for washing and drying. Wifi is very good, unlimited use. The shortcoming is that the apartment is located at the intersection, the glass is a single floor, noisy"
"Great location, lovely apartment with all amenities. There was even an Opera Apartments Netflix account available to use which was a nice touch. Lovely sunset from the balcony."
"The room was very specious. The location was great with easy access to city buses and trains. I was able to check-in early and the staffs were really helpful. There's no hair dryer in the room which was a bit inconvenient but the rest of the stay was great."
"This hotel has a very convenient location, the rooms are very spacious and clean, with a view overlooking the lush green park, which is extremely comfortable."
"The location is good, just a short walk to city, to train station, to local store.
Staff are very nice, I have especially happy that they were trying their best to let us checking in early since our long flight arrived in the morning.
There were enough home appliances. We cooked quite a few times and it was great. Washing machine is fine. The roof top swimming pool looks good.
However, I think the place could be a little cleaner, especially the shower area. There are some mould on the wall and the shower head. Door handle is broken. On the other hand, there are quite some dust on the table, floor is a little bit sticky. The air conditioner is mouldy too, bed sheet has some stains, some of the pillow cases are a bit grey like the colour of dust.
So in general I think a lot could be improved, especially on hygiene."
"The lady in the reception is a bit rude when I arrived and about to check in. She just said “name?” instead of “may I have your ID please?” as usual in other hotel or apartment, which make me not able to react right away
The carpet in the room got stink and I guess there is a water leakage, which extend to the bedroom, I don't believe they didn't check it and let people to stay in
Lucky they refund me 2 nights of stay because I need to leave earlier to avoid the cyclone, which is only the good point for this apartment.
I might stay here again but will ask for the room change if there is stink on carpet again"
"Facilities: The apartment-style room was well-equipped, complete with separate laundry and kitchen facilities.
Cleanliness: Very clean overall, though I found the Australian bedding style a bit unfamiliar.
Ambiance: The environment was pleasant, and high floors offered nice city views.
Service: It's essential to contact the front desk ahead of time. Arriving late might mean the front desk is closed, and you could face a significant wait to check in."