To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.4
Service8.6
Cleanliness8.8
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All reviews(105)
Positive reviews(5)
Reviews with photos/video(2)
Guest User
Premier Room, 1 King Bed, Courtyard View
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 25, 2025
This is the first time I stayed at this hotel. I was very satisfied and would recommend. It's about a 5 mins walk from restaurants, shops and night life. Felt safe to walk in this area at night. Check-in with Armandy was swift and pleasant. Very knowledgeable about the area and eager to assist. The room was clean and housekeeping was very accessible, friendly and always willing to assist. However the bed was very soft. I think it's about time the hotel replace the mattress. There is a mini fridge in the room but there isn't a microwave. The staff offered to reheat my food but they should have a microwave in the room for convenience. The hotel arranged transportation to the Sambil mall for $20USD (one-way) as well as hotel to the airport for $30USD. This was much better than the airport taxi that charged $45USD (airport to hotel). Overall an excellent experience with Elements hotel and shops.
N Eberhart
Junior Studio Suite, 1 King Bed With Sofa Bed, City View
Stayed in Feb 2025
Traveling with friends
54 review
8.5/10
Very Good
Posted on Mar 19, 2025
We booked a suite with a sea view. It was on the first floor, so we didn't have a sea view, but everyone from the street and all the restaurant guests on the second floor could see into our room. This meant there was absolutely no privacy.
The pool, the size of a jacuzzi, was not clean.
The music from the bar was too loud. The bar staff were not particularly helpful. Orders could only be placed after a long wait because the staff were having private conversations, which took priority.
A taxi to the airport was ordered and arrived on time. Luggage storage was very secure.
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Smra
Executive Studio Suite, 1 King Bed with Sofa Bed, Balcony, Ocean View
Stayed in Jul 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Oct 4, 2024
Friendly staff, clean and top location.
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Guest User
Deluxe Studio Suite, 1 King Bed, Balcony, Ocean View
Stayed in Sep 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on Oct 16, 2023
Top location and very customer friendly. And everything else can be found nearby.