1st-29th Floors, Comprehensive Building, No. 3 Jinrong Street, Qianhai Shenzhen-Hong Kong Cooperation Zone, Nanshan District, Shenzhen, Guangdong, ChinaView hotel details
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Guest Reviews of Qianhai Service Apartment
9.4/10
Outstanding
3161 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(3161)
Positive reviews(3137)
Reviews with photos/video(749)
Friendly front desk staff(415)
Easy to get around(287)
Convenient for shopping(228)
Close to metro(132)
Perfect for business trips(99)
Loved the view(78)
Awesome gym(66)
Stayed multiple times(43)
Negative reviews(24)
Emily Xu
Superior 2-bed Room
Stayed in Apr 2026
Family
8 reviews
10/10
Outstanding
Posted on May 6, 2026
The room was very clean, and the location was super convenient with malls and a subway station nearby, making it easy to grab food. I was mainly in Guangzhou for a concert. The only downside was that when I arrived at noon, my room wasn't ready, so I had to make do with changing in the restroom. On the bright side, the front desk staff was very welcoming and polite.
Facilities: The hotel has a full range of facilities.
Hygiene: The room was clean and tidy.
Environment: There are many shopping malls nearby.
Service: The front desk staff, Tintin, provided thoughtful service. It was a great experience.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對前海服務公寓的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
Winwinguan
Deluxe Queen Room
Stayed in Mar 2026
Traveling with friends
8 reviews
10/10
Outstanding
Posted on Apr 22, 2026
The room was spacious, clean, and well-lit. The front desk staff were very friendly and welcoming.
The front desk staff, especially Xiao Ding, was very enthusiastic and provided excellent, thoughtful service. She was always willing to help solve any issues. I also want to thank Xiao Qu for their assistance. I'll definitely be back next time!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對前海服務公寓的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
Anonymous User
Deluxe Queen Room
Stayed in Feb 2026
Couple
6 reviews
10/10
Outstanding
Posted on Mar 29, 2026
Xiao Ding at the front desk was incredibly warm and polite. The hotel is super convenient, just a few minutes walk from the subway station. The room had all the amenities, was clean and tidy, and I had a very comfortable stay.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your support and recognition of Qianhai Serviced Apartments. Everything we do is to bring a unique stay experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for you to come back anytime.
tomatoliao
Superior 2-bed Room
Stayed in Feb 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Apr 29, 2026
I've chosen this apartment multiple times, and the stay experience is always excellent. The room is clean and tidy, and the service from Xiao Ai, Susie, and Terry is great.
Cleanliness: Excellent
Environment: Good
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝閣下的惠顧與讚譽,我們將秉承品質服務,竭誠為您打造更舒適的旅居體驗,恭候您再度蒞臨~
Carol Cathy
Superior Queen Room
Stayed in Feb 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 21, 2026
Tintin and lee are so good, the service and location great,we are glad to stay here.
Response from Property: Dear Guest, Thank you for your patronage. We are also sincerely grateful for your patronage and recognition. Ensuring a wonderful stay for our guests is our bounden duty, and we are deeply honored to receive your praise. We are also very grateful for your suggestions, which we will strive to do better. This will motivate us to continue moving forward, and we hope to have more opportunities to serve you in the future!
Guest User
Superior Queen Room
Stayed in Jan 2026
Family
4 reviews
10/10
Outstanding
Posted on Feb 24, 2026
This is the first time I've encountered a hotel where the room rate was cheaper during Chinese New Year than usual! The hotel facilities and overall experience were even better than described – it felt like I'd found a hidden gem.
The location is fantastic. It's directly accessible by subway from the airport, and the hotel is only about 500 meters from Guiwan Metro Station. You can even see the Bay Glory Ferris Wheel from the subway exit. From my window, I had a view of Guiwan Park, which is just a 300-meter walk away, and Qianhai Stone Park is only about 1 kilometer.
The room was spacious, and the amenities were new and very comfortable, giving it a premium hotel feel. They paid attention to all the little details, like disposable toilet seat covers and exfoliating mitts. The lobby offered complimentary tea and snacks daily, and for Chinese New Year, they even gave us a cute horse plushie – very thoughtful!
Dining and shopping are incredibly convenient. There are large malls nearby like MixC World and One Avenue, as well as convenience stores, all of which were open during the New Year period.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your stay and appreciation! We are delighted to have provided you with a wonderful time and a sense of belonging. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to ensuring that every guest feels at home. We eagerly look forward to your next visit! Welcome back! Wishing you a happy life!
EagleAoi
Deluxe Queen Room
Stayed in Jan 2026
Family
22 reviews
10/10
Outstanding
Posted on Mar 14, 2026
This is a hotel apartment, and we booked a room with a bathtub, which was quite large – perfect for the kids to splash around in. I forgot to take pictures of the room, but overall, it was very new and on a high floor with a great view. Taxis are super convenient here; it's not far from popular spots like Happy Harbor and Nantou Ancient City, and the hotel itself is also very close to MixC, so there are plenty of dining options. Oh, and you do have to go downstairs to pick up your food deliveries (the building is too tall for robots to manage), but there are a lot of delivery choices available. If you're taking the subway, it's a bit of a walk, which is pretty common in Shenzhen – they say it's not far from the subway, but it can still be tiring. Overall, it's really good, with excellent value for money!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at our apartment and sharing your experience. We are delighted that you appreciated every aspect of our apartment. Your detailed descriptions conveyed the happiness you experienced during your stay, which is exactly what we strive for. This will continue to motivate us to work harder and improve. We look forward to serving you again!
Guest User
Superior Garden View Twin Bed Room
Stayed in Jan 2026
Family
4 reviews
10/10
Outstanding
Posted on Feb 19, 2026
The room was new, and the bed was spacious. Everything was good, except the bathroom was a bit small.
Original textTranslated by Google
Response from Property: Dear Guest: Hello! Thank you for your 5-star review! Every city has its reasons to be memorable, every season has its unforgettable scenery, and every hotel holds sweet and warm memories. We hope the apartment will be the most cherished and unique one in your memories! Please visit the apartment often. Best wishes!
BUTLEE0303
Superior Queen Room
Stayed in Jan 2026
Business traveler
12 reviews
9.5/10
Amazing
Posted on Feb 9, 2026
The hotel facilities are decent for the price. It's not far from the airport, about a 20-minute drive. There are also plenty of takeaway options nearby.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at our apartment and sharing your experience. We are delighted that you appreciated every aspect of our apartment. Your detailed descriptions conveyed the happiness you experienced during your stay, which is exactly what we strive for. This will continue to motivate us to work harder and improve. We look forward to serving you again!
Guest User
Superior 2-bed Room
Stayed in Jan 2026
Solo traveler
17 reviews
10/10
Outstanding
Posted on May 2, 2026
I had a fantastic stay this time! The room was spotless and very comfortable. It's excellent value for money, and I'll definitely choose this place again on my next visit. I truly recommend it to everyone!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對前海服務公寓的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
Guest User
Superior 2-bed Room
Stayed in Mar 2026
Couple
8 reviews
10/10
Outstanding
Posted on Apr 5, 2026
Very good room, Susie the staff is so nice and helpful
Response from Property: 尊敬的賓客,您好!非常感謝您對前海服務公寓的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
Guest User
Superior Queen Room
Stayed in Dec 2025
Business traveler
9 reviews
10/10
Outstanding
Posted on Apr 15, 2026
The room was quite clean, and the bedding was tidy and comfortable. The service attitude was good; the front desk lady was very patient, helped with my luggage, and reminded me about breakfast time. The environment was quiet, so I slept soundly at night. The facilities were all quite new, the shower had good water pressure, and the hairdryer was powerful. Overall, it was a good experience, and I'll consider staying here again next time!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!
Qinaidelou
Leisure Enjoyment Family Suite
Stayed in Dec 2025
Family
11 reviews
9.2/10
Great
Posted on Apr 2, 2026
The room was very spacious, perfect for families, and having a self-service laundry room was really convenient. Overall, I was quite satisfied.
Original textTranslated by Google
Response from Property: Dear Guest: Hello! Thank you so much for your support of Qianhai Serviced Apartment. We are a little disappointed that we did not receive your full 5-star review. Perhaps there are still some areas where we could have done better. We hope that you can point out our shortcomings on your next visit so that we can strive to do better. We will serve you with our heart and make every guest feel at home. We hope that our service can bring you more surprises and touching moments. We look forward to your next visit!