The Ritz-Carlton, Xi'an
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Xi'an

The Ritz-Carlton, Xi'an

No.3 of Luxury Hotels in Shaanxi
No.50 Keji 2nd Road, Yanta District, Xi'an, Shaanxi, China
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Known as ‘the cradle of Chinese civilization’, Xi’an is the ancient provincial capital of Shaanxi located in the central-northwestern region of China. With a history that spans thousands of years, Xi’an is one of China’s four ancient capitals and former home to thirteen imperial Chinese dynasties. The city marks the eastern end of the ancient Silk Road and today is a key crossroad to one of the country’s most important trading corridors.Show More
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hotel overview picture
Last booked 37 mins ago on our site
China travel essentials
Airport pick-up available
Easy to reach
Translation tools
Currency exchange
Most card payments accepted
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Amenities
Indoor swimming poolFree
Spa
Executive Lounge
Fitness Room
Public parkingFree
2 Car charging facilities
Priority airport pick-up
Car Rental
All Amenities
Property Description
Known as ‘the cradle of Chinese civilization’, Xi’an is the ancient provincial capital of Shaanxi located in the central-northwestern region of China. With a history that spans thousands of years, Xi’an is one of China’s four ancient capitals and former home to thirteen imperial Chinese dynasties. The city marks the eastern end of the ancient Silk Road and today is a key crossroad to one of the country’s most important trading corridors.
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4.8/5
Excellent
Everything is OK 、sasa very nice
All 4,430 Reviews
Surroundings
Metro: Ganjiazhai
(<100m)
Metro: KEJI 2 LU
(900m)
Airport: Xi'an Xianyang International Airport
(36.8km)
Train: Xi'an Railway Station
(11.6km)
Train: Xi'anxi Railway Station
(18.4km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Suite
4

Deluxe Suite

Bedroom 1:1 Queen bed
164m² | Floor: 26
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Themed Family Friendly Room1
6

Themed Family Friendly Room1

2 Double bed
50m² | Floor: 17
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Club Double Bed Room
4

Club Double Bed Room

2 Double bed
50m² | Floor: 20-26
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Deluxe King Bed Room
7

Deluxe King Bed Room

1 Queen bed
50m² | Floor: 6-12
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Premier King Bed Room
6

Premier King Bed Room

1 Queen bed
50m² | Floor: 15-19
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Premier Double Bed Room
5

Premier Double Bed Room

2 Double bed
50m² | Floor: 15-19
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Executive Suite
7

Executive Suite

1 Queen bed
110-122m² | Floor: 6-25
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Ritz Kids Double Bedroom
6

Ritz Kids Double Bedroom

2 Double bed
50m² | Floor: 6-12
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Themed Family Friendly Room
5

Themed Family Friendly Room

2 Double bed
50m² | Floor: 18
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Ritz Kids King Bedroom
5

Ritz Kids King Bedroom

1 Queen bed
50m² | Floor: 6-12
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Premier Suite, Without Club Access
7

Premier Suite, Without Club Access

1 Queen bed
110-122m² | Floor: 6-11
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Family-friendly Queen Room
9

Family-friendly Queen Room

2 Double bed
50m² | Floor: 15
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Deluxe Double Bed Room
6

Deluxe Double Bed Room

2 Double bed
50m² | Floor: 6-12
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Luxury King Bed Room
9

Luxury King Bed Room

1 Queen bed
74m² | Floor: 7-19
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Connecting Room
4

Connecting Room

1 Queen bed and 2 Double bed
100m² | Floor: 15-19
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Club King Bed Room
5

Club King Bed Room

1 Queen bed
50m² | Floor: 20-26
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Ritz-Carlton King Bed Suite
4

Ritz-Carlton King Bed Suite

Bedroom 1:1 Queen bed
249m² | Floor: 26
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Guest Reviews

4.8/5
Excellent
4430 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.8
  • Location4.8
  • Service4.7
Average for similar properties in Xi'an
Most Mentioned
S‍a‍r‍a‍h‍ ‍J‍o‍a‍n
October 4, 2024
Another excellent stay at this wonderful hotel. Every time we visit the Ritz we feel special and we are always treated with such care and great hospitality. This stay was no exception! Thank you to all the staff for making us feel welcome. 🤗
C‍h‍i‍e‍f‍y‍ ‍a‍n‍d‍ ‍M‍r‍s‍ ‍C‍h‍i‍e‍f‍y
September 17, 2024
A last minute decision- best decision ever. What a stunning hotel room. From check in to check out nothing negative to say. Staff were amazing. Room was just wow. Rooftop bar is a must. So glad we chose to visit.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 14, 2025
With Ritz Carlton, it's expected to be good. But 8 want to say their staff is very friendly, polite and welcoming. From housekeeping ayi, buffet kitchen staff, restaurant servers, to floor manager , all would greet me with eye contact and a smile. They were very helpful. One of my best hotel experiences. Well done management team. 👍
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2024
The hotel is beautiful and lovely and the facilities are excellent i.e. the swimming pool, gym, sauna, restaurants The metro station is just downstairs and the old town centre is only six stations away. The staff is helpful and well informed and will provide answers to any questions, advice and solutions .
F‍.‍ ‍B‍r‍u‍c‍k‍w‍i‍l‍d‍e‍r
October 5, 2024
Excellent hotel, amenities and service. Room is spacious and all necessities available. Breakfast is wonderful. Thanks for the great stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 25, 2024
We had a fantastic stay at the hotel. The staff are incredibly friendly and went out of their way to make our stay extra special. A big thanks to Royce, Qiao, Scarlet and Nina for making us feel so welcome and providing us with all the information we needed for our trip. The 17th floor housekeeper, Xiang xiao e, made our room super clean and felt just like being at home. The hotel is conveniently located and there is a metro station right next door. It is very easy to get to all the attractions. I highly recommend having breakfast at the hotel. There's a huge variety of food to choose from and the signature hot dry spicy noodles are delicious.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 25, 2024
My stay at The Ritz-Carlton, Xi’an was simply outstanding. From the moment I arrived, I was enveloped in luxury and warmth. The entire staff was incredibly attentive, but Meghan truly stood out. Her attention to detail and genuine care for guests were remarkable. She went above and beyond to ensure every aspect of my stay was perfect, from personalized experiences to thoughtful recommendations. Thank you Megan for making my stay truly unforgettable.
X‍i‍a‍o‍z‍h‍a‍n‍g‍x‍i‍a‍n‍s‍h‍e‍n‍g‍8‍1‍2‍3
June 2, 2024
Everything is OK 、sasa very nice
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 11, 2024
I have never had a worse experience at a hotel. My Meituan order was stolen. There was a very rude male worker at the evening who did not monitor deliveries at all. I will never stay here again, and I recommend you don’t as well. There are far better hotels in better locations than this dump.

Services & Amenities

Indoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
4 Restaurants
Meeting Room
Multi-Function Room
4 Restaurants
大堂吧
Style: A la carte
Cuisine: American, European
Open for: Breakfast, Brunch, Lunch, Afternoon tea
Special dietary options: Vegetarian
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available, Outdoor tables
Flair天韵
Style: A la carte
Cuisine: American, Asian
Open for: Dinner, Cocktails
Special dietary options: Vegetarian
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available, Outdoor tables
鲜厨房
Style: A la carte, Buffet
Cuisine: American, Asian, Chinese, European, BBQ, International, Japanese, Local, Seafood, Steakhouse, Sushi
Open for: Breakfast, Brunch, Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Sun] 06:30-21:30
景轩
Style: A la carte
Cuisine: Cantonese, Chinese, Local
Open for: Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-22:00
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Free
Children 3–17 years old
CNY 409.00 (approx. AU$ 88.60) per person per night

Breakfast
TypeWestern, Chinese, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 134.00 (approx. AU$ 29.03) per person
Children 12–17 years old
CNY 268.00 (approx. AU$ 58.06) per person
Adult
Buffet:CNY 268.00 (approx. AU$ 58.06) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,000.00 (approx. AU$ 216.62) per night.
Deposit Payment Methodsthird-party payment service, cash, debit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2019
  • Number of Rooms: 283
Known as ‘the cradle of Chinese civilization’, Xi’an is the ancient provincial capital of Shaanxi located in the central-northwestern region of China. With a history that spans thousands of years, Xi’an is one of China’s four ancient capitals and former home to thirteen imperial Chinese dynasties. The city marks the eastern end of the ancient Silk Road and today is a key crossroad to one of the country’s most important trading corridors.

 

Located in the central business area of Gao Xin District, The Ritz-Carlton, Xi’an boasts a privileged access to a variety of historical and cultural sites, including the legendary Terracotta Warriors, Great Wild Goose Pagoda and old City Walls. Designed by Remedios Studio, the hotel’s interior design pays homage to architectural and design elements drawn from the history and culture of Xi’an. Patterned motifs created by local artisans offer a unique social meeting space for visitors as well as the local community.

Frequently Asked Questions

What is the cancellation policy at The Ritz-Carlton, Xi'an?

Typically, cancellations of The Ritz-Carlton, Xi'an can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Xi'an?

Prices at The Ritz-Carlton, Xi'an vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at The Ritz-Carlton, Xi'an?

Yes, The Ritz-Carlton, Xi'an provides airport shuttle services. Please contact The Ritz-Carlton, Xi'an in advance to arrange this service.

What landmarks are close to The Ritz-Carlton, Xi'an?

The Ritz-Carlton, Xi'an is located in Xi'an, close to landmarks such as Xinjiyuan Park (West Gate), which is 760m from your search (straight-line distance).

Does The Ritz-Carlton, Xi'an have a pool?

Yes, The Ritz-Carlton, Xi'an has a swimming pool for guests to enjoy.

Does The Ritz-Carlton, Xi'an provide breakfast?

Yes, guests staying at The Ritz-Carlton, Xi'an can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Vegetarian.

Is there a restaurant at The Ritz-Carlton, Xi'an?

Yes, The Ritz-Carlton, Xi'an has an on-site restaurant offering American, European, American, Asian, American, Asian, BBQ, Chinese, European, International, Japanese, Local, Seafood, Steakhouse, Sushi, Cantonese, Chinese, Local cuisine.

What time are check-in & check-out at The Ritz-Carlton, Xi'an?

The Ritz-Carlton, Xi'an check-in begins at 14:00. Check-out time is 12:00.

Are pets allowed at The Ritz-Carlton, Xi'an?

No, pets are not permitted at The Ritz-Carlton, Xi'an.

About This Property

Nearest AirportXi'an Xianyang International Airport
Distance to Airport37.64KM
Nearest Train StationXi'an Railway Station
Distance to Train Station11.62KM
Nearest Metro StationGanjiazhai
Distance to Metro Station0.06KM
Average Price FromAUD719
Hotel Star Rating5