Tingjia Chuanyun Hotel (Xi'an Xiaozhai Subway Shanxi History Museum)

First of all, let’s talk about the duplex design of the room. Because the rooms are close to each other, there is no sound insulation. Whether you lock the room door from the inside or outside, you need a separate key to open and close it. It is very inconvenient. Moreover, the lock outside the door is very difficult to release. It took 10 minutes to lock. Second: Auntie cleans the room during your stay and won’t replenish your shower cap or anything else on her own initiative. Third: If you accidentally leave something in the room when you check out, the hotel will not take the initiative to contact you! ! I checked out at around 11:20 in the morning on July 25th. At around 17:20 in the afternoon, I found that my key was left in the hotel. I contacted the front desk first, but the front desk shied away from responsibility and said that the cleaning lady had just finished cleaning and had just brought the key to the front desk. The next second I realized I had left my keys behind, but I just didn't want to take the initiative to contact the customer. Fourth: I contacted the front desk of the hotel to send the express, and I paid for the shipping. The front desk said for a while that no one would pick up the courier, and then said that it was left to the courier and asked me to add the courier's WeChat account. The next time he said that the hotel had no obligation to mail the forgotten items to the customer without a waybill number. Anyway, he just delayed and ignored me. Very proud! ! ! It was my first time on a business trip to Xi'an and the experience was very bad! ! !

和家人朋友這次國慶節出來玩他這個房間的設施很新鮮 衞生間的環境好也是智能馬桶衞生間很香讓認真的好喜歡呀 自助下午茶也很好吃，漢服體驗也非常的棒，環境特別特別的好，服務也超級超級的好，我真的很喜歡這個，這個房間還是日式風格的拍照很特別出片，我真的真的真的特別喜歡