Zhangjiajie Qishi Li Cave Homestay (National Forest Park Flagship Store)

Its a verey nice hotel The reception was very special and the welcome was warm. The hotel staff were dedicated to their work. A special thanks to the employee Sunny.

We had a very comfortable stay here at the newly opened Cave Homestay. Room was spacious with excellent view of the mountains and the hotel garden. Prime location with easy access to the National Park. Delicious breakfast - compliments to the Chef. Excellent service from Manager Mr Zhang and the lovely butler Ms Shuang. Availability of washing machine & dryer gives an added convenience. Would definitely recommend for Zhangjiajie National Park visitors.

Probably one of the most beautiful hotels in China. Very clean rooms with futuristic tech. Amazing pool and really nice service, especially Sunny is very kind!

The hotel is very beautiful and very well located. Some of the stuff were extremely nice and helpful, while others showed zero interest in trying to communicate with foreign customers. When we arrived at 3, we were told that one of the rooms was not ready. We came back at 4 - same thing. The check in is supposed to be at 2. We didn’t get any apology and I feel like for the price we paid it’s not acceptable. It was hard to understand how restaurant works. One day we asked for food and they told us there was no food, the next day we saw people eating and managed to order. We were told that you need to inform them in advance if you want to have dinner on a last day only. My brother speaks some Chinese and in other places we stayed at people tried to understand him, but at this hotel one employee literally turned away when he tried to talk to him. However, many other workers were very nice to us and tried their best to communicate. It’s a good place to stay at if you speak Chinese. Amenities and views are great, just the restaurant is confusing and also the bar is not open yet as we were told.

Really enjoyed our stay here at the Zhangjiajie Qishi Li cave Homestay. Location was pretty convenient, with airport/train station/hotel/hotel transfer. within easy walking distance to the East gate of the National Forest Park and close to foot massage parlours and restaurants. Staff were very warm, courteous and helpful. Our tickets to all the local attractions were arranged flawlessly and we even managed to save half a day with their thoughtful planning. The cave bar was awesome though the bats were a little scary. Breakfast was served individually on a tray in the homestay restaurant and though limited in choice, the selection was tasty, refill was available and well thought out with slight daily variations. The smart mountain view room with king bed was comfy and spacious. The only downsides were the bright blue toilet light and smart mirror light which couldn’t be turned off at night. Xiao Wei our AI room assistant was also a little hard to navigate if you don’t speak fluent mandarin but we did end up missing her after we left as she was quite helpful and fun to interact with. Lights in the room could also have been improved as we found out that when Xiao Wei was being updated we could not switch off half of the lights on one night until after midnight. The restaurant dinner was also tasty but you have to order in advance as it does not serve food otherwise. Likewise for lunch. This type of room is only suitable for couples as the shower and toilet doors are slightly see-through. I do know they are a new homestay that only recently opened so they are still making further improvements. The pool looked awesome though we didn’t get to use it. The homestay definitely feels like you are staying at a mini holiday resort so I would definitely recommend if your plan a trip to Wulingyuan in Zhangjiajie and I would certainly stay there again. They even gifted us us a tin of chinese tea as a leaving present.

The location of this hotel is perfect and close by the National Park gate . The service is AAAAA especially the staff here “ Sunny “ she is very nice and help me organized everything . She did her best job . Outstanding service ❤️