Le Méridien Zhongshan

Le Méridien Zhongshan Reviews

Le Méridien Zhongshan

No. 21 Gangkou Avenue (Near Shiqi District), Zhongshan, Guangdong, ChinaView Hotel Details
Le Méridien Zhongshan
Le Méridien ZhongshanLe Méridien ZhongshanLe Méridien Zhongshan
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Guest Reviews of Le Méridien Zhongshan

9.2/10
Very Good
2971 review
Verified reviews
Location9.2
Amenities9.1
Service9.1
Cleanliness9.3
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All reviews(2971)
Positive reviews(2879)
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Delicious breakfast(318)
Friendly front desk staff(249)
Clean pool(222)
Great swimming pool(222)
Perfect for kids(119)
Tasty coffee(42)
Has facilities for children(31)
Negative reviews(92)
Guest User
Deluxe Double Room
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 9, 2025
Chris offer execllent service for us, Chloe is kindly,we will come back
Response from Property: 探索世界,揭祕目的地,尊敬的賓客,您好,請接受來自中山保利艾美酒店的誠摯問候。感謝您選擇下榻我們酒店,得知前台員工為您提供了卓越的服務,我們倍感榮幸,我們會將您的滿意點評轉達至她,為賓客提供滿意的入住體驗是我們一直以來追求的,望不久的將來您回到中山,能夠再度與您在中山保利艾美酒店相聚。祝您擁有愉快的一天!
Guest User
Deluxe Room (2 Beds)
Stayed in Jun 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Jul 16, 2025
Very good experience with friendly staff that speaks English well. Very nice rooms and beautiful lobby to sit and have a coffee.
Response from Property: Dear guests, thank you for choosing to stay at Le Meridien Zhongshan as a base from which to explore your Zhongshan destinations! Thank you very much for taking the time to give us feedback on this stay and good reviews. Your comments are our driving force, and we will continue to strive to provide our guests with a better stay and more detailed service. We look forward to your visit again!
Anonymous User
Explorer Double Bed Room
Stayed in Jun 2025
Couple
15 review
8.0/10
Very Good
Posted on Jul 7, 2025
A very spacious room and a kind size bed way enough for two people. The room is quiet but the it’s a bit too hot even when we tried to turn down the temperature to 16 degrees. One major problem is water leakage. After showering, the water leaked into the toilet area and the bathroom, making puddles everywhere. Would consider staying here again if there are attractive offers.
Response from Property: 探索世界,揭祕目的地,尊敬的賓客,非常感謝您下榻中山保利艾美酒店,並花費時間與我們分享了詳細真誠的建議。很抱歉在本次入住中,酒店的服務未能達到您的期望和要求,由此影響了您的入住體驗,我們表示最誠摯的歉意。酒店管理層已將您的意見傳達給相關部門並商議相應的應對措施,希望在您下一次入住時能為您提供更優質的服務。再次感謝您與我們分享如此寶貴的經驗和意見,我們衷心期待您的下次蒞臨。
Guest User
Executive Room (2 Beds)
Stayed in Mar 2025
Family
9 review
5.5/10
Posted on May 2, 2025
I recently stayed at Le Méridien Zhongshan and unfortunately, my experience did not meet the standards expected from a Le Méridien property. The hotel shows clear signs of aging, and the upkeep is lacking in several areas. Room Condition: The room itself was spacious but had noticeable maintenance issues. The pillowcase had a visible stain, and the shower cabinet had dirt and grime buildup, which was disappointing for a hotel of this brand. The overall cleanliness could definitely be improved. Executive Lounge Service and breakfast: As a frequent guest of different properties in the Greater Bay Area, I found the executive lounge service here to be below par. The staff seemed less attentive compared to other locations, and the food and beverage selection was underwhelming. Location & Other Facilities: The hotel’s location is convenient, and the building has a classic charm, but the lack of proper maintenance and inconsistent service detracts from the experience. Conclusion: While the stay wasn’t terrible, I expected better from a Le Méridien. If the management invests in refurbishment and staff training, this hotel could be much more competitive. For now, I would recommend considering other options in the area unless significant improvements are made.
6/15
Response from Property: Dear guest, thank you for staying at Le Méridien Zhongshan and taking the time to share your valuable stay experience with us. We are deeply sorry for not being able to provide you with a satisfactory stay experience this time. We attach great importance to your sharing. Regarding your feedback on room facilities, we have conveyed it to the relevant management of the hotel. Thank you again for your message. We sincerely hope that you can come again and give us the opportunity to provide you with a better service experience.
Guest User
Deluxe Double Room
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 28, 2025
Good room people kind
Response from Property: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,服務周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。艾美品牌的核心之一就是探索和揭祕目的地,位於酒店五樓餐廳的主要色調和燈飾以復古上海灘風格為靈感,菜餚以本地粵菜為主,配以各省市菜系,擁有將近25年掌勺經驗的中廚師傅採用當季獨有新鮮食材打造隨季節更替而變幻的時令佳餚。感謝您的厚愛,期待您再次下榻。
Amstel Bryan
Deluxe Double Room
Stayed in Oct 2025
Business traveler
14 review
10/10
Outstanding
Posted on Nov 4, 2025
The location is beside the mall, and restaurants, the menu of the breakfast buffet though needs improvement by changing some meals daily. But, excellent desk assistance and room service!
Response from Property: 探索世界,揭祕目的地,尊敬的賓客,您好,請接受來自中山保利艾美酒店的誠摯問候。感謝您選擇下榻我們酒店給予5分好評以及對我們的認可。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象。我們真誠的歡迎您再次入住,祝您生活愉快,謝謝。
Guest User
Explorer Double Bed Room
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on Apr 13, 2025
Room is very spacious, bed is comfy, clean and comfortable. Spa is good with reasonable price, discount with room stay.
Response from Property: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象,感謝您的厚愛,期待您再次下榻。
Guest User
Deluxe Double Room
Stayed in Aug 2025
Business traveler
2 review
6.0/10
Posted on Oct 13, 2025
Arrival and hotel lobby is well maintained. Guestroom shower is poorly design and constructed, water always overflow onto the vanity area. Food and services offered in All Day Dining is mediocre, staff needs to be better trained.
Response from Property: 尊敬的客人,感謝您下榻中山保利艾美酒店,並撥宂與我們分享您寶貴的入住體驗。對於此次未能給閣下提供滿意的旅居體驗,我們深感歉意。您所反饋的房間問題,我們團隊已展開對此事的自查及整改,希望在您下一次入住時能為您提供更優質的服務。同時懇請您相信中山保利艾美酒店始終為每一位客人啟發靈感的旅居體驗而竭誠努力,衷心希望有機會為您再次下榻而服務,並獲得您的改觀。
Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 14, 2025
Damon is a very professional front desk servicing officer. He provided with an excellent communication and customer service which make ourselves have a wonderful customer experience. I am looking forward to seeing excellent performance from every front desk customer service officer at Le Meridien in ZhongShan.
Response from Property: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。客房配備了艾美特色睡床及艾美品牌色調-中世紀藍、三文魚紅色及中山文化為設計理念的陳設用品,讓人眼前一亮。客房設計簡潔線條和清晰體塊塑造室內空間,結合傳統細節和當代設計,打造寧靜舒適的居住環境。感謝您的厚愛,期待您再次下榻。
Yvonne CW Chan
Deluxe Double Room
Stayed in Aug 2025
Couple
2 review
9.5/10
Amazing
Posted on Sep 13, 2025
A very good hotel at this value. Great location with supermarkets, shopping malls,coffee shops in walking distance. Staffs are friendly and proactive especially Chole. Will definitely stay with them again!
Response from Property: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象,感謝您的厚愛,期待您再次下榻。
Devil Jessie
Deluxe Room (2 Beds)
Stayed in Jul 2025
Traveling with friends
1 review
3.5/10
Posted on Aug 6, 2025
This is totally unbelievable that the bathroom water leakage is a known issue by their staff and unable to fix it during our stay.   There is no coffee machine in the room and hotel provide coupon to have the coffee at the lobby cafe and the staff told us that we need to wait for the coffee because they are cleaning the coffee machine.  The rest of the bar and restaurants are closed and only open between Friday to Sunday.  I will not stay in Le Meridien anymore in my upcoming trips.
Response from Property: 尊敬的客人,感謝您下榻中山保利艾美酒店,並撥宂與我們分享您寶貴的入住體驗。對於此次未能給閣下提供滿意的旅居體驗,我們深感歉意。我們十分重視您分享的情況,已轉達至酒店相關管理層。為了解更多您入住期間的細節,我們很希望您能與我們再次聯繫,以便我們及時跟進。再次感謝您的留言,我們衷心希望您能再次光臨,並給予我們機會為您提供更優質的服務體驗。
Mvervi
Deluxe Room (2 Beds)
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 20, 2025
The Le Meridien hotel in Zhongshan was a pleasant stay. We lived in a suite on the top floor and during our stay the hotel staff were extremely accommodating. The room was a little dusty at first but upon request it was perfectly cleaned. They were fast and super nice about everything. Great value for money.
Response from Property: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象,感謝您的厚愛,期待您再次下榻。
Guest User
Explorer Twin Room
Stayed in May 2025
Family
10 review
9.5/10
Amazing
Posted on Jul 2, 2025
One of the best hotel in ZhongShan! The quality is there and really enjoy it. The area is very well developed with amenities around like big mall and local shops. Location is a bit further out from city center so if you travel to/from city center will be not easy.
Response from Property: 尊敬的賓客,感謝下榻中山保利艾美酒店,得知您對此次入住感到滿意,我們倍感榮幸。如您好評,精心周到,體貼入微,熱情待客是我們一直堅守的服務宗旨。酒店距離中山北站約10分鐘車程,交通便利。酒店的設計風格融合了現代美學與中山本地文化,打卡點可多達22個。我們很榮幸並且很開心我們給您留下了深刻的印象,感謝您的厚愛,期待您再次下榻。
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Family
25 review
9.0/10
Great
Posted on Dec 27, 2024
Hotel location is very convenient, there're shopping malls nearby. I've booked 2 rooms and one of the rooms has been upgraded to suite, very spacious and comfy. The variety for breakfast was great but the time to re-fill was slow, always a long queue for just a coffee cup.
Response from Property: Dear guests, thank you for choosing to stay at Le Meridien Zhongshan as a base from which to explore your Zhongshan destinations! Thank you very much for taking the time to give us feedback on this stay and good reviews. Your comments are our driving force, and we will continue to strive to provide our guests with a better stay and more detailed service. We look forward to your visit again!
Guest User
Deluxe Double Room
Stayed in Aug 2025
Business traveler
14 review
9.0/10
Great
Posted on Sep 2, 2025
Clean, good reception staff, very good breakfast buffet but need more staff
Response from Property: 探索世界,揭祕目的地,尊敬的賓客,非常感謝您下榻中山保利艾美酒店,並花費時間與我們分享了詳細真誠的建議。很抱歉在本次入住中,酒店的服務未能達到您的期望和要求,由此影響了您的入住體驗,我們表示最誠摯的歉意。酒店管理層已將您的意見傳達給相關部門並商議相應的應對措施,希望在您下一次入住時能為您提供更優質的服務。再次感謝您與我們分享如此寶貴的經驗和意見,我們衷心期待您的下次蒞臨。